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Customer Service Executive - Used Car Loans - Kozhikode

1-6 years

Kozhikode

Customer Service Executive - Used Car Loans - Kozhikode

Tata Capital

posted 1 day ago

Job Role Insights

Flexible timing

Job Description



We are looking for a highly skilled and experienced Customer Service Executive to join our team at Tata Capital Limited in Kozhikode. The ideal candidate will have 1 to 6 years of experience in customer service, preferably in the banking or financial services industry.

 Roles and Responsibility
  • Perform tasks under the guidance of the Supervisor/Manager.
  • Identify potential business customers with the help of the Supervisor/Manager.
  • Collect and validate customer documents according to organizational norms.
  • Log cases in the system as per SOP and follow the disbursement process.
  • Fulfill the sanction ratio as per organizational requirements.
  • Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager.


  •  Job
  • Minimum 1 year of experience in customer service, preferably in banking or financial services.
  • Strong knowledge of audit and RBI regulations.
  • Ability to empanel new vendors and develop relationships with them.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet targets.
  • Strong analytical and problem-solving skills.


  •  About Company
    TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer service and building long-term relationships with its clients.

    Employment Type: Full Time, Permanent

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    What people at Tata Capital are saying

    4.3
    Rating based on 107 Customer Service Executive reviews

    Likes

    Company has good culture but the managers ruin it for the sake of own.

    Dislikes

    Customer service executives are like no value to company, health insurance coverage is poorest in industry, just a sake of idv 50,000 also with conditions. Promotions based upon your performance and managers choice. No teamwork. No help from managers.

    • Salary - Poor
    • +3 more
    Read 107 Customer Service Executive reviews

    Customer Service Executive salary at Tata Capital

    reported by 216 employees
    ₹1.5 L/yr - ₹4.1 L/yr
    13% less than the average Customer Service Executive Salary in India
    View more details

    What Tata Capital employees are saying about work life

    based on 3k employees
    57%
    52%
    51%
    98%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Tata Capital Benefits

    Submitted by Company
    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Submitted by Employees
    Health Insurance
    Job Training
    Soft Skill Training
    Work From Home
    Cafeteria
    Free Transport +6 more
    View more benefits

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