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422 Tech Mahindra Jobs

Customer Support Executive

0-5 years

₹ 3L/yr - 5L/yr

Mumbai, Navi Mumbai, Mumbai

50 vacancies

Customer Support Executive

Tech Mahindra

posted 1 week ago

Job Description

Hiring for Customer Support Executive for Tech Mahindra for International Voice Process.


Role & responsibilities

  • Manage inbound and outbound calls for international clients.
  • Maintain accurate records of customer interactions using CRM tools.
  • Meet performance metrics such as call quality, resolution time, and customer satisfaction.
  • Adhere to company policies, compliance standards, and quality benchmarks.
  • Fluent English communication (verbal and written).
  • Strong interpersonal and problem-solving skills.

Interested Candidates can share their CV on Email: nishita.gupta@techmahindra.com OR WhatsApp: 9867256733.


Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Customer Support Executive Interview Questions

A Customer Support Executive was asked
9mo ago
Q. How do you handle a situation where a customer contacts you for help?
A Customer Support Executive was asked
9mo ago
Q. How would you manage disputing customers?
A Customer Support Executive was asked
12mo ago
Q. Tell me about BPO.
View all

What people at Tech Mahindra are saying

3.4
Rating based on 897 Customer Support Executive reviews

Likes

Tech Mahindra is a good company with some good people.

  • Skill development - Good
  • +1 more
Dislikes

Tech Mahindra's policy is not good for movement of the process. Salary will remain the same if your process is high in salary values.

  • Job security - Bad
  • +1 more
Read 897 Customer Support Executive reviews

Customer Support Executive salary at Tech Mahindra

reported by 3.1k employees
₹0.6 L/yr - ₹5 L/yr
At par with the average Customer Support Executive Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 38.1k employees
62%
55%
65%
80%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Tech Mahindra Mumbai Office Locations

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Wing - I & II, Oberoi Garden Estate Off.Saki Vihar Road, Chandivali, Andheri (East) Mumbai - 400072 (Maharashtra) India Mumbai
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