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12 UNext Jobs
Senior executive - Learner Support
1-3 years
₹ 3L/yr - 5.5L/yr
Bangalore / Bengaluru
10 vacancies
Senior executive - Learner Support
UNext
posted 2 days ago
Job Role Insights
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Key skills for the job
Job Description
Job description
Senior executive - Learner Support
The Senior Executive Learner Support is responsible for delivering high-quality service to learners by addressing queries, resolving concerns, ensuring smooth academic journeys, and maintaining strong learner engagement. This role acts as a bridge between learners and internal academic/support teams.
Required Skills & Competencies:
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Customer-first attitude with empathy and patience.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with CRM systems and support tools is a plus.
- Microsoft Excel
Employment Type: Full Time, Permanent
Read full job description
What people at UNext are saying
Rating based on 3 Senior Executive
reviews
Anonymous · Sales & Business Development
in Bangalore / Bengaluru
Likes
Promotion & Incentives structure
- Salary - Excellent
+6 more
Dislikes
Work life balance
Senior Executive salary at UNext
reported by
10
employees
with 2-5
years exp.
₹5.4
L/yr - ₹7.5
L/yr
11%
more
than the average Senior Executive Salary in India
View more details
What UNext employees are saying about work life
based on 250 employees
Strict timing
Monday to Saturday
No travel
Day Shift
UNext Benefits
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