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97 Vashi Integrated Solutions Limited Jobs

Executive

0-5 years

₹ 2.2L/yr - 2.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Executive

Vashi Integrated Solutions Limited

posted 4 days ago

Job Role Insights

Fixed timing

Job Description

ql-editor "> Job Purpose:
To provide prompt, efficient, and high-quality support to internal and external customers by resolving queries, issues, and requests in a professional manner, ensuring customer satisfaction and smooth business operations.
Key Responsibilities:
Handle customer queries via email, phone, or support portal and provide timely solutions.
Log, track, and escalate issues as required, ensuring resolution within agreed timelines (SLAs).
Coordinate with internal departments such as Sales, operations, Logistics for faster issue resolution.
Assist in order processing, invoice generation, and follow-ups, if required.
Document issues, solutions, and best practices to maintain knowledge base records.
Support internal team members with SAP/system entries, data updates, and reporting.
Monitor pending cases and follow up proactively until closure.
Maintain a customer-first approach in all interactions.
Provide post-resolution follow-up to ensure customer satisfaction.

Key Skills & Competencies:
Strong communication (written & verbal) and interpersonal skills.
Good problem-solving abilities and attention to detail.
Basic knowledge of Excel.
Team player with a willingness to learn and adapt.


Employment Type: Full Time, Permanent

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What people at Vashi Integrated Solutions Limited are saying

Executive salary at Vashi Integrated Solutions Limited

reported by 4 employees
₹2.2 L/yr - ₹4.4 L/yr
47% less than the average Executive Salary in India
View more details

What Vashi Integrated Solutions Limited employees are saying about work life

based on 274 employees
73%
92%
48%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Vashi Integrated Solutions Limited Benefits

Submitted by Company
Free Transport
Cafeteria
Work From Home
Free Food
Team Outings
Education Assistance +5 more
Submitted by Employees
Free Transport
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Free Food +6 more
View more benefits

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