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169 Yes Bank Jobs
VRM ( Virtual Relationship Manager ) PWD Candidates- Airoli,
Yes Bank
·
2-7 years
₹ 2.3L/yr - 4L/yr
Thane, Navi Mumbai, Mumbai
1 vacancy
VRM ( Virtual Relationship Manager ) PWD Candidates- Airoli,
Yes Bank
posted 3 weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Role & responsibilities
- To enhance Customer Relationships & amp; while doing so, Educate, Encourage & amp; Induce the customers to use Digital mediums for their banking transactions.
- Customer Engagement:
- Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & amp; complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Regular interactions with the customers and proactively assessing customer needs.
- Right, cross-sell of products basis profiling and engagement.
- Ensure timely submission of Customer base review/reports as requested by Central Team / Senior Management.
Note: We are specifically looking for PWD (Persons with Disabilities) candidates for this role.
Employment Type: Full Time, Permanent
Read full job description
What people at Yes Bank are saying
Rating based on 17 Virtual Relationship Manager
reviews
Anonymous · Customer Success, Service & Operations
in Chennai
Likes
Female employee perks and benefits are good
Dislikes
Everything no work culture people dnt work get high incentives people speak hindi get promotion and high incentives
- Job security - Bad
+4 more
Virtual Relationship Manager salary at Yes Bank
reported by
183
employees
₹1.8
L/yr - ₹4.6
L/yr
22%
less
than the average Virtual Relationship Manager Salary in India
View more details
What Yes Bank employees are saying about work life
based on 8.7k employees
Strict timing
Monday to Saturday
Within city
Day Shift
Yes Bank Benefits
View more benefits
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Yes Bank Mumbai Office Location
Mumbai Office
Headquarter
YES BANK, Nehru Center, 9th floor, Discovery of India, Dr. A.b. Road, Worli
Mumbai
Maharashtra 400018
Maharashtra 400018
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