Senior Processor DP Operations

Core Responsibilities

Understands and manages document verifications for customer applications.

Supervises the team & allocates tasks as per targets.

Monitors productivity of the team.

Meets timelines & SLAs.

Highlights any internal errors committed by the Processor & take necessary action(s).

Conducts team huddles / briefings on regular updates, case studies and feedback

Reviews processes for gaps and improvements.

Verifies & publishes various MIS, business newsletters, management reports, presentations as per business requirements;

Participates in launch/implementations of any new Products and Processes;

Formulates process improvement ideas/projects in the unit resulting in cost saves or productivity improvements.

Ensures that processes laid down are followed in case of contingency.

Supports the unit managers in preparation of any audit related deliverables i.e. internal /

external, ISO, Regulatory, Statutory, etc. Attend to any audit findings and resolve them immediately;

People Management

Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.

Implements the risk policies and processes (operational, regulatory, financial,

Minimum Qualifications

Graduate/ Postgraduate/ MBA from a recognized university/premium business school.

Professional Certifications

Must have cleared NISM Depository Module. Diploma in Banking would be added

advantage.

Language Skills

Fluent in written/spoken English & Regional languages