Tellecaller Executive Interview Questions and Answers

I am interested in this job because of my passion for customer service and sales. As for salary, I am open to negotiation based on the job requirements and responsibilities.

• Passion for customer service and sales

• Open to negotiation based on job requirements

• Looking for a challenging role with growth opportunities

Yes, I have basic knowledge of Microsoft Excel, including data entry, formulas, and creating simple charts.

• Familiar with data entry and formatting cells for better readability.

• Able to use basic formulas like SUM, AVERAGE, and COUNT to analyze data.

• Experience in creating simple charts (e.g., bar, line) to visually represent data.

• Knowledge of sorting and filtering data to find specific information quickly.

Yes, I have knowledge of computers including basic software applications and troubleshooting skills.

• Proficient in using Microsoft Office Suite

• Familiar with troubleshooting common computer issues

• Basic knowledge of hardware components and software installation

• Experience with CRM software like Salesforce

Yes, I have experience in handling customers and dealers effectively.

• I have previous experience in customer service roles where I successfully managed customer inquiries and issues.

• I have also worked with dealers to negotiate contracts and resolve any disputes.

• I am skilled in communication and problem-solving, which are essential for dealing with customers and dealers.

Handling clients under pressure requires effective communication, empathy, and problem-solving skills to ensure satisfaction.

• Stay Calm: Maintaining composure helps in assessing the situation clearly. For example, if a client is upset, taking a deep breath can help you respond thoughtfully.

• Active Listening: Understanding the client's concerns is crucial. For instance, repeating back what the client says can show that you are engaged and care about their issue.

• Empathy: Acknowle...read more

Mujhe job karne ka mauka chahiye taaki main apne skills ko develop kar sakun aur financial independence hasil kar sakun.

• Career Growth: Job se mujhe apne career mein aage badhne ka mauka milega, jaise ki promotions aur new responsibilities.

• Skill Development: Main naye skills seekh sakti hoon, jaise communication aur problem-solving, jo mujhe professional life mein madad karenge.

• Financial Independence: Job karne se mujhe apne khud ke liye financial stability milegi, jo meri per...read more

I am looking for a salary that reflects my skills and experience, ideally in the range of X to Y based on industry standards.

• Research industry standards: For example, similar roles in my area typically offer between X and Y.

• Consider my experience: With X years of experience, I believe a salary of Y is justified.

• Value addition: I can bring skills in A, B, and C, which can enhance team performance and contribute to company goals.