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Flipkart

3.9

based on 11.5k Reviews

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Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards

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Flipkart Customer Success, Service & Operations Department Reviews

Updated 7 Jul, 2025

Category Ratings

3.8

Skill Development

3.7

Company Culture

3.7

Job Security

3.7

Salary

3.7

Work-Life Balance

3.6

Work Satisfaction

3.3

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What employees say about Flipkart?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

58% employees reported

Rotational Shift

33% employees reported

Flexible timing

61% employees reported

No travel

58% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

449 reviews

4.0

Rated by Men

1.4k reviews

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Explore Reviews by Department

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Procurement & Supply Chain

3.8

• 2.3k reviews

Customer Success, Service & Operations

3.9

• 1.9k reviews

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3.9

• 499 reviews

Merchandising, Retail & eCommerce

3.7

• 430 reviews

Top Mentions in Flipkart Customer Success, Service & Operations Department Reviews

1.9k reviews found

Sort By: Popular

Team Lead in Bangalore / Bengaluru

Full Time

Operations Department

4.0

updated on 25 Jun 2025

Likes

Working in flipkart enhance your resume.You management skill, negotiation,skill development, people will show they don't care but they do care . especially HR ,AM,RM ,some of your colleague also.They environment make you more strong that you are capable of many more things.

Dislikes

Overtime should be paid to employees and in operation atleast in a month 8 days of should be provide. No a survivor should be harrassed either male / female . Should provide training about the email writing, communication, public speaking motivation etc. None should be treated on their caste ,creed , religion ,class and gender.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

HUB Incharge in Patna

Full Time

Operations Department

4.0

updated on 18 Jun 2025

Likes

Nothing is bad all the things are very good seniors are very supportive and time to time they reviee your performance and also share your feedback to management for better growth.

Dislikes

No word to say anything.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Flipkart

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a news reporter

I knew Flipkart was bad but OH Boy!

Ordered milk via Flipkart Minutes. Got a packet with no expiry, MRP, or mfg. dat... read more

Got a question about Flipkart?Ask anonymously on communities.

Assistant Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

updated on 13 Jun 2025

Likes

- Employee benefits are good - Job security - Work life balance

Dislikes

-Politics - No hike in last 3 years - No support from HR -Work is slowly turning toxic during to cost cutting as company progress for IPO -Due to quick commerce churning market share their is huge pressure from leadership making life difficult even during BAU days also -Every year 8% target of putting employee in PIP means if youare not top priority you will be put in PIP irrespective of your work...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Flipkart Interview Questions

A Software Developer was asked 1mo agoQ. Given a binary tree, find the subtree with the largest sum. Return the sum of th...read more

Read all Software Developer questions

A Product Manager was asked 6mo agoQ. Estimate the number of teacups sold.

Read all Product Manager questions

Get interview-ready with top interview questions & answers

An Operations Executive was asked 2mo agoQ. How do you manage a team?

Read all Operations Executive questions

A Senior Executive Operations was asked 1mo agoQ. Why do you want to join Flipkart?

Read all Senior Executive Operations qu...

A Senior Executive was asked 1mo agoQ. What is the difference between a challan and an invoice?

Read all Senior Executive questions

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Customer Support Executive in Pune

Full Time

Voice / Blended Department

2.0

updated on 11 Jun 2025

Likes

Nothing to like flipkart just wanted heavy responses but not actually give proper resolution to customer and just wanted the good response from agent level

Dislikes

No.job security,they even can't afford to provide you diwali any sweets or any other bonus they just hire you at Big billion days then later just terminate you without any reason dumbess job I ever do with this kind of process

Work Details

Work policy: 1 week of rotationnal shift

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Executive in Mumbai

Full Time

Operations Department

1.0

updated on 22 May 2025

Likes

Only salary on time

Dislikes

If you want to make your life hell then only join flipkart in hub operations No work life balance no week off extended shift hours we have to work for 11 to 12 hours without over time worst leave policy we have to cry for week off and there is no encashment police as well on paper there is weekend off but we have struggle to get one week off lots of pressure from Senior management as they treated lower employees badly Worst company culture no security to the female employee as in hub 95% are male co workes think twice before joining this co called company who believes in great place to work but in reality its a worst company...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read Flipkart Reviews based on designations

Assistant Manager in Guwahati

Full Time

Operations Department

1.0

updated on 17 May 2025

Likes

On time Salary

Dislikes

Only Culprit Sonu Prasad. Without Knowledge handle NE Operation and caused huge loss Now i am happy becuase he has fallen from his position

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Senior Operations Manager in New Delhi

Full Time

Operations Department

3.0

updated on 11 Apr 2025

Likes

In Current Scenario Nothing.. Before 2018 it’s a totally different company… Culture & everything was great.

Dislikes

Politics/ Favouritism/Work culture & toxic Bosses

Work Details

Work policy: Most of the time it goes beyond 7pm

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Lead Operator in Visakhapatnam

Full Time

Operations Department

5.0

updated on 21 Jun 2025

Likes

feeling very good

Dislikes

salary

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Senior Key Account Manager in New Delhi

Full Time

Operations Support Department

3.0

updated on 09 Jun 2025

Likes

Dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Store Manager in Hyderabad / Secunderabad

Full Time

Operations Department

5.0

updated on 07 Jun 2025

Likes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

updated on 03 Jun 2025

Likes

Working culture , good environment

Dislikes

Salary have to be good, working time

Work Details

Work policy: The work is totally from home ,no need to visit office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

updated on 27 May 2025

Likes

It good at working in that company to learn some skills and improve communication skills like that

Dislikes

Dislike is heavy pressure

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Top Rated Internet/Product Company - 2025

#5 Top Rated Internet/Product Company - 2024

HQ - Bangalore,Karnataka, India

Internet

10k-50k Employees (India)

Public

Retail

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1.9k Flipkart reviews submitted by Flipkart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Flipkart is the right company for you. 33% of employees reported the working days at Flipk...

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Flipkart Customer Success, Service & Operations Department Reviews Reviews

Flipkart Salaries in Customer Success, Service & Operations Department in India

Team Lead 342 salaries	Unlock ₹1.5 L/yr - ₹12 L/yr
Operations Executive 313 salaries	Unlock ₹1.7 L/yr - ₹6 L/yr
Senior Executive 258 salaries	Unlock ₹2.2 L/yr - ₹8.6 L/yr
Assistant Manager 176 salaries	Unlock ₹5.3 L/yr - ₹20 L/yr
Executive 151 salaries	Unlock ₹1.3 L/yr - ₹6.5 L/yr