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Flipkart Senior Executive Operations Interview Questions and Answers
15 Interview questions
I want to join Flipkart to leverage my skills in operations and contribute to its growth in the e-commerce sector.
Passion for e-commerce: I have always been fascinated by the rapid growth of online shopping and want to be part of this revolution.
Innovative culture: Flipkart's commitment to innovation aligns with my desire to work in an environment that encourages creative problem-solving.
Impactful work: I am excit...
Our warehouse process involves receiving, storing, picking, packing, and shipping goods efficiently.
Receiving: Check incoming shipments for accuracy and quality.
Storing: Organize goods in designated locations for easy access.
Picking: Retrieve items from inventory based on orders.
Packing: Securely package items for shipment.
Shipping: Coordinate with carriers for timely delivery.
Orders on Flipkart may get automatically cancelled due to various reasons such as payment failure, stock unavailability, or seller cancellation.
Payment failure: If the payment for the order is not successful, the order may get cancelled.
Stock unavailability: If the item ordered is out of stock, the order may get cancelled.
Seller cancellation: Sometimes sellers may cancel orders due to various reasons.
Technical iss...
Analytical thinking involves breaking down complex problems into smaller components and using logic to solve them.
Identifying key issues or problems
Gathering relevant data and information
Analyzing data to draw conclusions
Developing solutions based on findings
Testing and refining solutions
Thinking critically and objectively
Lean management is a systematic approach to identifying and eliminating waste in processes to improve efficiency and quality.
Focus on continuous improvement
Eliminate waste in processes
Empower employees to make decisions
Use tools like value stream mapping and 5S
Just-in-time production
Kaizen events for rapid improvement
What are the roles & responsibilities of a Senior Executive Operations at Flipkart?
Read full roles & responsibilities 
Types of waste include solid, liquid, organic, recyclable, hazardous, and electronic waste.
Solid waste: non-liquid, non-soluble materials such as paper, glass, and plastic
Liquid waste: waste in liquid form, such as wastewater and sewage
Organic waste: biodegradable waste from plants or animals, such as food scraps and yard waste
Recyclable waste: materials that can be recycled, such as paper, glass, and certain plas...
Flipkart HR Interview Questions
Effective employee management involves communication, support, and fostering a positive work environment.
Establish clear communication channels to ensure employees feel heard and valued.
Provide regular feedback and recognition to motivate and engage staff, such as monthly performance reviews.
Encourage professional development through training programs and workshops, like leadership training for aspiring managers.
F...
By providing excellent customer service and creating a positive work environment for employees.
Listen to customer feedback and address any concerns promptly
Train employees to prioritize customer satisfaction
Recognize and reward employees for their hard work
Create a positive work culture that values employee well-being
Offer competitive salaries and benefits to attract and retain top talent
Handling scenarios in operations requires strategic thinking, effective communication, and adaptability to ensure smooth processes.
Implement a new software system: Train staff and manage resistance to change by highlighting benefits.
Address supply chain disruptions: Develop contingency plans and maintain open communication with suppliers.
Improve team productivity: Conduct regular feedback sessions and set clear pe...
The dock can load and unload approximately X number of vehicles in a day with 14 dock workers.
The number of vehicles that can be loaded and unloaded in a day depends on various factors such as the size of the vehicles, the type of goods being transported, and the efficiency of the dock workers.
Assuming an average of 30 minutes per vehicle, 14 dock workers can load and unload approximately 56 vehicles in an 8-hour ...
Flipkart Senior Executive Operations Interview Experiences
21 interviews found
Arun Kumar M
Selected
I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.
Test was Moderate in difficulty
(3 Questions)
- Q1. When you order something on Flipkart how do you think it moves and reaches you?
- Ans.
Products ordered on Flipkart are processed, packed, and shipped from warehouses to delivery hubs, then delivered to customers.
Order is received and processed at Flipkart's warehouse
Product is picked, packed, and labeled for shipping
Shipment is sent to a delivery hub for sorting and distribution
Delivery partner picks up the package and delivers it to the customer
Customer receives the product and confirms delivery
- Q2. Why sometimes orders automatically gets cancelled on Flipkart?
- Ans.
Orders on Flipkart may get automatically cancelled due to various reasons such as payment failure, stock unavailability, or seller cancellation.
Payment failure: If the payment for the order is not successful, the order may get cancelled.
Stock unavailability: If the item ordered is out of stock, the order may get cancelled.
Seller cancellation: Sometimes sellers may cancel orders due to various reasons.
Technical issues: ...
- Q3. Rest based on resume
(3 Questions)
- Q1. Tell me about your problem solving skills?
- Ans.
I have strong problem solving skills with a track record of successfully resolving complex issues.
I approach problems analytically, breaking them down into smaller components to identify root causes.
I am skilled at thinking creatively and outside the box to come up with innovative solutions.
I have experience in implementing and evaluating solutions to ensure effectiveness.
I am adept at collaborating with team members t...
- Q2. Why should we hire you?
- Ans.
I bring extensive experience in operations management, strategic planning, and a proven track record of driving efficiency and growth.
Over 10 years of experience in operations management, leading teams to achieve operational excellence.
Successfully implemented a new supply chain strategy that reduced costs by 20% while improving delivery times.
Expert in data analysis and process optimization, having led initiatives tha...
- Q3. Examples for analytical thinking?
- Ans.
Analytical thinking involves breaking down complex problems into smaller components and using logic to solve them.
Identifying key issues or problems
Gathering relevant data and information
Analyzing data to draw conclusions
Developing solutions based on findings
Testing and refining solutions
Thinking critically and objectively
Interview Preparation Tips
Anonymous
(2 Questions)
- Q1. I will do the wearhouse operation work
- Q2. Please suggest me for jor selection
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Q2. Explain me about the projects
Interview Preparation Tips
(2 Questions)
- Q1. What are the experience for position
- Ans.
Minimum 10 years of experience in operations management, strong leadership skills, proven track record of improving efficiency and reducing costs.
Minimum 10 years of experience in operations management
Strong leadership skills
Proven track record of improving efficiency
Proven track record of reducing costs
- Q2. Explain with the post of operation executive
- Ans.
An operations executive oversees the daily operations of a company, ensuring efficiency and productivity.
Responsible for managing and optimizing operational processes
Developing and implementing strategies to improve efficiency
Monitoring performance metrics and making adjustments as needed
Collaborating with other departments to ensure smooth operations
Leading and motivating a team of operations staff
Example: Implementin...
Interview Preparation Tips
samar khan
Selected
I appeared for an interview in Aug 2024.
(2 Questions)
- Q1. Which department are you running.
- Ans.
I am currently running the Operations department.
Responsible for overseeing daily operations and ensuring efficiency
Managing staff, resources, and budgets to meet organizational goals
Implementing strategies to improve processes and productivity
Collaborating with other departments to streamline operations
- Q2. Brief your warehouse process.
- Ans.
Our warehouse process involves receiving, storing, picking, packing, and shipping goods efficiently.
Receiving: Check incoming shipments for accuracy and quality.
Storing: Organize goods in designated locations for easy access.
Picking: Retrieve items from inventory based on orders.
Packing: Securely package items for shipment.
Shipping: Coordinate with carriers for timely delivery.
anand ASR
Selected
Screening your skills
(1 Question)
- Q1. Describe your full jd of your previous jd, and they check your ability with the scenario
(1 Question)
- Q1. Check your knowledge and salary negotiation
Anonymous One
(2 Questions)
- Q1. 1. What are the types of waste?
- Q2. What is Lean management
- Ans.
Lean management is a systematic approach to identifying and eliminating waste in processes to improve efficiency and quality.
Focus on continuous improvement
Eliminate waste in processes
Empower employees to make decisions
Use tools like value stream mapping and 5S
Just-in-time production
Kaizen events for rapid improvement
Selected
I applied via Approached by Company and was interviewed before Mar 2023. There were 3 interview rounds.
(5 Questions)
- Q1. About how handling team
- Q2. How handl employees
- Q3. How to satisfied customer and employees
- Q4. Why customer very important
- Q5. About Flipkart executive Flipkart manager
(4 Questions)
- Q1. Introduce yourself
- Q2. What do you know about us
- Q3. Can you perform under pressure
- Q4. Elaborate on your favourite project
(3 Questions)
- Q1. Solve coding problems
- Q2. Discuss technical projects
- Ans.
I have led various technical projects in operations, focusing on efficiency and innovation.
Implemented a new inventory management system to reduce waste and improve tracking accuracy
Led a team in developing a custom CRM software to streamline customer interactions
Optimized production processes through the integration of IoT devices for real-time monitoring
Collaborated with IT department to upgrade network infrastructur...
- Q3. Answer system design questions
Interview Preparation Tips
E2E Process
PCB process
Miscat Process
Manual cancellation Process
Packing cancellation process
Wrong shorts Process as per SOP
I applied via Campus Placement and was interviewed before Mar 2023. There were 3 interview rounds.
Basic questions of aptitude
(2 Questions)
- Q1. Operations questions
- Q2. Roster related and basic warehouse related questions.
(1 Question)
- Q1. Self introduction and current roles.
Interview Preparation Tips
(3 Questions)
- Q1. 1)tell me about yourself?
- Ans.
I am an experienced Senior Executive Operations with a strong track record in managing and optimizing business operations.
Over 10 years of experience in operations management
Proven ability to streamline processes and improve efficiency
Expertise in budgeting, resource allocation, and strategic planning
Successfully led cross-functional teams to achieve organizational goals
Implemented cost-saving initiatives resulting in ...
- Q2. 2)Professional experience regarding the role
- Ans.
I have over 10 years of professional experience in senior executive operations.
Managed and optimized operational processes to improve efficiency and productivity.
Led cross-functional teams to achieve organizational goals and objectives.
Implemented strategic initiatives to streamline operations and reduce costs.
Developed and implemented performance metrics to measure and track operational success.
Negotiated and managed ...
- Q3. 3)Your strength and weakness?
Interview Preparation Tips
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Flipkart Interview FAQs
Some of the top questions asked at the Flipkart Senior Executive Operations interview -
The duration of Flipkart Senior Executive Operations interview process can vary, but typically it takes about less than 2 weeks to complete.
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Overall Interview Experience Rating
based on 24 interview experiences
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Flipkart Senior Executive Operations Reviews and Ratings
based on 160 reviews
Rating in categories
|
Senior Executive
2.9k
salaries
|  ₹4 L/yr - ₹8 L/yr |
|
Team Lead
2.1k
salaries
| ₹3.5 L/yr - ₹8 L/yr |
|
Operations Executive
1.9k
salaries
| ₹2.2 L/yr - ₹6.4 L/yr |
|
Assistant Manager
1.8k
salaries
| ₹10 L/yr - ₹18 L/yr |
|
Executive
1.4k
salaries
| ₹2.2 L/yr - ₹7 L/yr |
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