Amartex Industries HR Recruiter Interview Questions and Answers

I would remain calm, listen actively, and address the shopper's concerns to de-escalate the situation effectively.

• Stay calm and composed to avoid escalating the situation further.

• Listen actively to understand the shopper's concerns and frustrations.

• Use empathetic language, such as 'I understand how you feel' to validate their emotions.

• Offer solutions or alternatives to resolve their issue, like a discount or a replacem...read more

I have extensive experience in the retail sector, including managing teams, driving sales, and ensuring excellent customer service.

• Managed a team of 15 sales associates, providing guidance and support to achieve sales targets

• Implemented strategies to increase customer satisfaction, resulting in a 20% improvement in customer feedback ratings

• Developed and executed promotional campaigns to drive foot traffic and boost sal...read more