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Amazon Sellers Services Customer Support Executive Interview Questions and Answers
Amazon Sellers Services Customer Support Executive Interview Experiences
2 interviews found
I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve communication through various channels like phone, email, chat, or social media
What is customer sapoot executive
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
They handle customer queries and complaints through various channels such as phone, email, or chat.
They ensure customer satisfaction by resolving issues and providing solutions.
They may also provide product or service information, process orders, and handle returns or refunds.
They need to have...
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve handling customer calls, emails, or chats
Requires excellent communication and problem-solving skills
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, technical support specialist, customer service agent
What is customer sapoot 6
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides information about products or services
Assists customers in placing orders or making payments
Maintains customer records and follows up on their issues
Ensures customer satisfaction and retention
Interview Preparation Tips
I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, help desk technician, customer service agent
Interview Preparation Tips
- Customer sapoot executive
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Legend Footwear
Anonymous
posted on 9 Mar 2025
Selected
I appeared for an interview in Sep 2024.
(2 Questions)
- Q1. Your strength and Weaknesses
- Ans.
I excel in communication and empathy, but I sometimes struggle with time management under pressure.
Strength: Excellent communication skills - I can clearly convey information and actively listen to customer needs.
Example: In my previous role, I resolved a complex issue for a customer by patiently listening and providing step-by-step guidance.
Weakness: Time management - I occasionally find it challenging to prioritize t...
- Q2. Previous experience in customer support
Selected
I appeared for an interview before Dec 2023, where I was asked the following questions.
- Q1. Process related question
- Q2. Camera setup with micro management strict timing
Interview Questionnaire
2 Questions
- Q1. Experienced before
- Q2. Qualification
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Questions related recruitment, Hr operations, PF & ESIC registration.etc
Interview Preparation Tips
Amazon Sellers Services HR Interview Questions
E-Commerce Executive Interview Questions & Answers
Legend Footwear
NEHA THAKUR
posted on 17 Apr 2025
Selected
I appeared for an interview before Apr 2024, where I was asked the following questions.
- Q1. Educational Background
- Q2. Relevant experience
- Q3. Amazon listing and management related ques
Selected
I appeared for an interview in Sep 2024.
An online test with a duration of 90 minutes.
(2 Questions)
- Q1. Past experience in e commerce
- Ans.
I have extensive experience in e-commerce, focusing on digital marketing, customer engagement, and sales optimization.
Managed a successful online store that increased sales by 30% within six months through targeted social media campaigns.
Implemented SEO strategies that improved organic search rankings, resulting in a 50% increase in website traffic.
Analyzed customer data to personalize marketing efforts, leading to a 2...
- Q2. Salary expectation
- Ans.
I expect a competitive salary that reflects my skills and experience in e-commerce, ideally in the range of $60,000 to $80,000 annually.
Research industry standards: For example, Glassdoor and Payscale can provide insights into average salaries for e-commerce roles.
Consider my experience: With 5 years in e-commerce, I bring valuable skills that justify a higher salary.
Factor in location: Salaries can vary significantly ...
Selected
I applied via Naukri.com and was interviewed before Sep 2023. There were 2 interview rounds.
90 min, Test Gorilla
(2 Questions)
- Q1. Understanding of skills and work experience
- Q2. Scenario based questions
- Ans.
In a challenging operations scenario, effective problem-solving and teamwork are crucial for success.
Identify the root cause of the issue through data analysis and team discussions.
Implement a temporary solution to mitigate immediate impacts while developing a long-term fix.
Communicate transparently with all stakeholders to manage expectations and gather feedback.
Example: In a supply chain disruption, I coordinated wit...
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. According previous company
- Q2. About your self
- Q3. About the previous company
- Q4. About the family
- Q5. About the change jobb
- Q6. About the personal back ground
- Q7. About the comoney KRA
- Q8. ABOUT THE DEPARTMENT
Interview Preparation Tips
Amazon Sellers Services Interview FAQs
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Overall Interview Experience Rating
based on 1 interview experience
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Amazon Sellers Services Customer Support Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Associate
97
salaries
|  ₹1.4 L/yr - ₹4.3 L/yr |
|
Process Assistant
81
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Seller Support Associate
79
salaries
| ₹2.5 L/yr - ₹5.2 L/yr |
|
Team Lead
57
salaries
| ₹3.5 L/yr - ₹8.2 L/yr |
|
Process Associate
45
salaries
| ₹1.5 L/yr - ₹4.7 L/yr |
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