Automatic Data Processing (ADP) Customer Executive Interview Questions and Answers

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Q1. LLD HLD system Design
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Q1. Design questions like you tube twitter etc
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Q1. Agile processes related
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Q2. Scrum and safe process related
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Q1. Previous mgmt experience
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Q2. Scenario based questions
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Q1. Salary related issues
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Easy and simple interview

Q1. Experience related questions
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Q2. Why this company
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Q1. How to calculate YTD attrition percentage
Ans. 
YTD attrition percentage is calculated by dividing the number of employees who have left during the year by the average number of employees during the year, multiplied by 100.
• Calculate the total number of employees who have left during the year

• Calculate the average number of employees during the year

• Divide the number of employees who have left by the average number of employees, then multiply by 100 to get the YTD attr...read more
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Q2. How to analyze attrition trend and reduce it
Ans. 
To analyze attrition trend and reduce it, one can use data analysis, employee feedback, and implementing retention strategies.
• Collect and analyze data on employee turnover rates over time

• Conduct exit interviews to understand reasons for attrition

• Implement retention strategies such as career development opportunities, competitive compensation, and work-life balance initiatives

• Monitor employee engagement and satisfaction...read more
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Q3. KRA as a team lead in the current company
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Q4. Difference between HMO and PPO plans
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Q1. Previous project experience and tools utilized
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Q2. How did you contribute to your teams progress
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Q1. Experience, Skills
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Q1. Salary discussion and notice period
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Q1. Managing team challenges, Technicala capabilities
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Q1. About myself work experience stability, Attrition, Shrinkage and Six sigma
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Q1. About Six sigma anf team handling skills and personal goals
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Q1. Salary Discussion and preferred work location and company benefits
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Written question answer, objective questions

Q1. Technical round based on your experience
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Q2. Relayed to desktop support
Ans. 
Desktop support involves providing technical assistance to users for hardware and software issues.
• Troubleshoot hardware and software issues

• Install and configure computer systems

• Provide technical support to end users

• Maintain and update documentation

• Train users on new technologies
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Q3. Relayed to active directory
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Active Directory is a directory service that stores information about objects on a network.
• Active Directory is used to manage users, computers, and other resources on a network

• It allows for centralized management of network resources

• Group Policy can be used to enforce security settings and configurations across the network
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Q1. Last round with the manager and salary negotiation
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Q1. Final discussion with the HR Partner
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