Baroda Global Shared Services Seles Executive Interview Questions and Answers

Q1. Loan ke bare mein batana
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Q2. What can you tell me about interest?
Ans. 
Interest is the cost of borrowing money or the return on investment, expressed as a percentage of the principal amount.
• Interest can be classified into two main types: simple interest and compound interest.

• Simple interest is calculated only on the principal amount. For example, if you invest $100 at a 5% simple interest rate for 3 years, you earn $15.

• Compound interest is calculated on the principal and also on the accum...read more
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Q3. Loan Suraksha ke bare mein batana
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Q4. What are both the positive and negative aspects of your sister?
Ans. 
My sister is a creative and ambitious individual, but her perfectionism can sometimes lead to stress and frustration.
• Positive: Highly creative - She often comes up with innovative solutions to problems, like designing unique gifts for family.

• Negative: Perfectionist - Her desire for everything to be perfect can lead to unnecessary stress, especially during group projects.

• Positive: Supportive - She is always there to len...read more
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Q5. What is the duration for which a loan is typically granted?
Ans. 
Loan durations vary widely based on type, purpose, and lender, typically ranging from a few months to 30 years.
• Personal loans: Usually 1 to 5 years.

• Home mortgages: Commonly 15 to 30 years.

• Auto loans: Typically 3 to 7 years.

• Student loans: Often 10 to 25 years.
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Q6. Customer ko santusht karna
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I prioritize understanding customer needs, providing timely support, and delivering quality products to ensure satisfaction.
• Listen actively to customer feedback to understand their needs and preferences.

• Provide personalized solutions, such as tailored product recommendations based on customer history.

• Ensure timely and effective communication, responding to inquiries within 24 hours.

• Follow up with customers after a purc...read more
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Q7. What is the procedure for collecting payments from customers on a regular basis?
Ans. 
A systematic approach to ensure timely and efficient payment collection from customers.
• Establish clear payment terms upfront, such as net 30 or net 60 days.

• Send invoices promptly after services are rendered or products delivered.

• Utilize automated billing systems to streamline the invoicing process.

• Implement reminders for upcoming and overdue payments via email or SMS.

• Offer multiple payment options (credit card, bank tr...read more
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Q8. Can you provide information about the company?
Ans. 
Seles Executive is a leading sales consultancy focused on enhancing business performance through strategic sales solutions.
• Founded in 2010, Seles Executive has over a decade of experience in sales consulting.

• The company specializes in training sales teams to improve their effectiveness and close rates.

• Seles Executive offers tailored solutions for various industries, including technology and retail.

• They utilize data-dri...read more
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Q9. What is the process for forgiving loans in the event of an accident?
Ans. 
Loan forgiveness after an accident typically involves assessing the situation and following specific protocols.
• 1. Assess the accident: Determine the severity and impact on the borrower's ability to repay the loan.

• 2. Documentation: Collect necessary documents such as police reports, medical records, and loan agreements.

• 3. Contact lender: The borrower should inform the lender about the accident and request information on...read more
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Q10. MI ke bare mein batana
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Q11. What amount of loan are you taking?
Ans. 
I am considering a loan amount of $50,000 to support my business expansion and cover operational costs.
• The loan amount is $50,000, which will help in purchasing new equipment.

• This amount will also cover marketing expenses to reach a wider audience.

• I plan to allocate part of the loan for hiring additional staff to improve service delivery.
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Q12. Lon. Ke. Bare. Me. Batana
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Q13. Our priority will be to satisfy the customer.
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Q14. What is the process of providing information to customers regarding Management Information (MI) on a timely basis?
Ans. 
Timely provision of Management Information (MI) involves systematic data collection, analysis, and communication to customers.
• Identify customer needs: Understand what specific MI customers require for their decision-making.

• Data collection: Gather relevant data from various sources, ensuring accuracy and completeness.

• Analysis: Analyze the collected data to derive meaningful insights and trends.

• Reporting: Create clear an...read more
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Q15. What information would you provide to a customer about insurance?
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Insurance provides financial protection against risks, ensuring peace of mind and security for individuals and businesses.
• Understand the types of insurance: health, auto, home, life, etc.

• Evaluate coverage needs based on personal or business circumstances.

• Consider deductibles and premiums: higher deductibles often mean lower premiums.

• Review policy exclusions to know what is not covered.

• Ask about claim processes and cust...read more
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Q16. MI Aane Se Pahle customer ko Suchit karna
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Informing customers before MI arrival enhances transparency and trust in the service process.
• Transparency builds trust; customers appreciate being kept in the loop.

• Example: In healthcare, informing patients about upcoming medical interventions can reduce anxiety.

• Proactive communication can help manage customer expectations and prepare them for the MI.

• Example: In tech support, notifying users about system updates can pr...read more
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About Debt collection

Q1. Person and field question
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