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I appeared for an interview before Mar 2024.
Asked Few questions about customer relationship
I applied via Walk-in and was interviewed in Feb 2020. There was 1 interview round.
I would remain calm, listen actively, and address the shopper's concerns to de-escalate the situation effectively.
Stay calm and composed to avoid escalating the situation further.
Listen actively to understand the shopper's concerns and frustrations.
Use empathetic language, such as 'I understand how you feel' to validate their emotions.
Offer solutions or alternatives to resolve their issue, like a discount or a replacem...
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
What people are saying about Bata
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.
Absolutely! I thrive in sales environments, leveraging my communication skills and passion for helping customers find solutions.
Strong communication skills: I can effectively convey product benefits, as demonstrated in my previous role where I increased sales by 30%.
Customer-focused approach: I prioritize understanding customer needs, which helps in building lasting relationships and repeat business.
Adaptability: I can...
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.
A case study is an in-depth study of one person, group, or event. In a case study, nearly every aspect of the subject's life and history is analyzed to seek patterns and causes of behavior. A case study has also been described as an intensive, systematic investigation of a single individual, group, community or some other unit in which the researcher examines in ...
Customer satisfaction is crucial for business success, impacting loyalty and revenue through positive experiences.
Understand customer needs: Regularly gather feedback to tailor services, like conducting surveys after purchases.
Provide excellent support: Ensure timely responses to inquiries, such as a dedicated support team available 24/7.
Build relationships: Engage with customers through personalized communication, lik...
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
Adidas is a global leader in sportswear, known for its innovative products and commitment to sustainability.
Founded in 1949 by Adolf Dassler in Germany.
Famous for its iconic three-stripe logo.
Offers a wide range of products including footwear, apparel, and accessories.
Sponsorship deals with major sports teams and athletes, like Lionel Messi and the NBA.
Focus on sustainability with initiatives like Parley for the Oceans...
I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.
KPIs for measuring success of product introduction
Identify target market and set sales goals
Track customer feedback and satisfaction
Monitor product adoption rate and market share
Analyze sales data and adjust marketing strategy accordingly
based on 4 interview experiences
Difficulty level
Duration
based on 41 reviews
Rating in categories
Store Manager
422
salaries
| ₹2.5 L/yr - ₹7.5 L/yr |
Sales Executive
189
salaries
| ₹1.4 L/yr - ₹4 L/yr |
District Manager
170
salaries
| ₹8.4 L/yr - ₹13.2 L/yr |
Retail Store Manager
149
salaries
| ₹3.2 L/yr - ₹7.5 L/yr |
Assistant Manager
141
salaries
| ₹5 L/yr - ₹10.1 L/yr |
Arvind Group
Page Industries
Alok Industries
Adidas