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Bpo Convergence IT Support Executive Interview Questions and Answers

Updated 1 May 2025

Bpo Convergence IT Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. What is the process for switch installation and configuration?
  • Ans. 

    Switch installation involves physical setup, configuration, and testing to ensure proper network connectivity and performance.

    • Physical Installation: Mount the switch in a rack or on a flat surface, ensuring proper ventilation and access to power.

    • Cabling: Connect network cables to the switch ports, following the network design (e.g., connecting to routers, servers, or other switches).

    • Power On: Connect the switch to a po...

  • Answered by AI
  • Q2. What are the steps involved in the installation and maintenance of a DC (Data Center) server?
  • Ans. 

    Installing and maintaining a DC server involves planning, hardware setup, software installation, and ongoing management tasks.

    • Planning: Assess requirements, including server capacity, performance needs, and redundancy options before installation.

    • Hardware Setup: Install physical components like racks, servers, and networking equipment, ensuring proper power and cooling.

    • Software Installation: Install the operating system...

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing Test with Different Types.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Self Introduction and Any Experiences
  • Q2. Need to Speak without Breaking

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go for the Interview in this Company , because there will be lot of Politics and Caste Feelings.

IT Support Executive Interview Questions Asked at Other Companies

asked in Amar Tea
Q1. What are Accounts Payable and Accounts Receivable in ERP?
Q2. What are the functions and responsibilities of the network layer ... read more
Q3. What steps would you take if a system is not powering on?
Q4. What steps would you take if the printer is not working?
asked in Amar Tea
Q5. What is POS and what are there uses?

I applied via Company Website

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?
  • Q3. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - If your English fluency is good.. You will be selected

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Introduction about self
  • Q2. Likes and dislikes , hobbies
  • Q3. Why should be one hired and skills
Round 2 - HR 

(2 Questions)

  • Q1. Job role descriptions , will one be albe to do jobs in rotational shifs
  • Q2. Will one be able to do extra hours

Interview Preparation Tips

Interview preparation tips for other job seekers - Only job if can work more than 10 hours a day and suitable with rotational nights jobs

What people are saying about Bpo Convergence

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hissingmarinara
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Bpo Convergence
Rejection isn't always failure: Sometimes you just don't fit!
Not every rejected candidate is bad. Sometimes, we're just not what they're looking for.
Got a question about Bpo Convergence?
Ask anonymously on communities.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is Authorization Denial process Non covered scenario Offset Timely filling
  • Q2. What is Authorization Denial scenario Timely filling
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. What is ur qualifications
  • Q2. Past experience

Bpo Convergence HR Interview Questions

15 questions and answers

Q. What are your goals?
Q. Can you briefly introduce yourself?
Q. Why do you want to work with us?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction About resume Sell a thing
Round 3 - HR 

(1 Question)

  • Q1. Introduction About my place sell a thing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Are these interview questions helpful?

I applied via Walk-in and was interviewed in Jul 2021. There were 5 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself.
  • Q2. If you could become the prime minister for a day what changes you would like to bring in this country?
  • Q3. Why should we hire you?
  • Q4. Why did you choose BPO as your career?
Round 2 - Writing test 

(1 Question)

  • Q1. 3 topics were given and we needed to write on 2 of those topics. Word limits were 120-180 words.
Round 3 - Versant Test 

(1 Question)

  • Q1. This round was also written. This round tested our listening, comprehension skills and typing speed altogether.
Round 4 - Client Interview 

(3 Questions)

  • Q1. I had to write short essay on 3 different topics. Word limits were 60.
  • Q2. Basic questions like about yourself
  • Ans. 

    I am a dedicated professional with a background in finance and a passion for problem-solving and teamwork.

    • Education: Graduated with a degree in Finance from XYZ University, where I was involved in various finance-related clubs.

    • Experience: Worked as an intern at ABC Corp, where I assisted in financial analysis and reporting.

    • Skills: Proficient in Excel and financial modeling, with a strong ability to analyze data and pre...

  • Answered by AI
  • Q3. Mock chat session as a customer support executive.
Round 5 - Technical 

(1 Question)

  • Q1. Some basic process related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer every question properly. Interview rounds are pretty easy. If the see potential in you they will hire you any way even if you can't clear a round. Just make sure you don't make any mistake in client round.

Associate Interview Questions & Answers

Globiva user image Vishal Rajbanshi

posted on 11 Jun 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction , what is sales
  • Ans. 

    Sales is the process of selling goods or services in exchange for money or other compensation.

    • Sales involves identifying potential customers and persuading them to make a purchase.

    • It includes activities such as prospecting, lead generation, negotiation, and closing deals.

    • Sales can be done through various channels such as direct sales, online sales, or through distribution networks.

    • Examples of sales roles include sales ...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction about yourself
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Reason for selection of the organization to work with
Round 2 - Versant 

(2 Questions)

  • Q1. Typing Test and related same
  • Q2. Active listening while listen to sounds
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why want to work in BPo
  • Q2. Questions based upon educational background

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Bpo Convergence Interview FAQs

What are the top questions asked in Bpo Convergence IT Support Executive interview?

Some of the top questions asked at the Bpo Convergence IT Support Executive interview -

  1. What are the steps involved in the installation and maintenance of a DC (Data C...read more
  2. What is the process for switch installation and configurati...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
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