Carelon Global Solutions Interview Questions and Answers

A DevOps Engineer is responsible for bridging development and operations to enhance collaboration and efficiency in software delivery.

• Implement CI/CD pipelines to automate software deployment processes.

• Monitor system performance and troubleshoot issues proactively.

• Collaborate with development teams to ensure smooth integration of new features.

• Utilize cloud services (e.g., AWS, Azure) for scalable infrastructure ma...read more

A Test Automation Framework is a structured approach to automate testing processes, enhancing efficiency and consistency.

• Components include test scripts, test data, and reporting tools.

• Functionalities encompass test execution, result logging, and error handling.

• Examples of frameworks: Selenium for web applications, Appium for mobile testing.

• Supports various testing types like unit, integration, and regression test...read more

The defect life cycle outlines the stages a defect goes through from identification to closure in software testing.

• 1. **Identification**: A defect is discovered during testing. Example: A bug in the login functionality.

• 2. **Logging**: The defect is documented in a tracking system with details. Example: Using JIRA to log the defect.

• 3. **Prioritization**: The defect is assessed for severity and priority. Example: A ...read more

Prioritizing test cases ensures critical functionalities are tested first, optimizing resource use and risk management.

• Risk Assessment: Identify high-risk areas in the application. For example, prioritize testing for payment processing in an e-commerce app.

• Business Impact: Focus on features that have the most significant impact on business objectives. For instance, prioritize user login functionality.

• Frequency of ...read more

A claim is a formal request for compensation or coverage under an insurance policy or legal agreement.

• Claims can be made for various reasons, such as property damage, medical expenses, or liability.

• For example, a homeowner may file a claim for damage caused by a storm.

• In health insurance, a patient may submit a claim for medical treatment costs.

• Claims must typically include documentation to support the request, li...read more

Facility management involves maintaining and optimizing physical spaces for efficiency and safety.

• Involves managing buildings, grounds, and infrastructure to ensure functionality.

• Includes maintenance tasks like HVAC, plumbing, and electrical systems.

• Focuses on safety regulations, ensuring compliance with health and safety standards.

• Utilizes technology for space management, such as computerized maintenance manageme...read more

I loved the collaborative culture at my previous company, which fostered teamwork and innovation in handling claims effectively.

• Team Collaboration: We often held brainstorming sessions to tackle complex claims, leading to innovative solutions.

• Supportive Environment: My colleagues were always willing to help, which made it easier to learn and grow in my role.

• Recognition Programs: The company had a system to recogni...read more

Out of pocket refers to expenses paid by an individual that are not reimbursed by insurance.

• Out of pocket expenses are costs that are paid directly by the individual, without reimbursement.

• These expenses can include deductibles, copayments, and coinsurance.

• Out of pocket maximum is the most a person has to pay for covered services in a plan year before the insurance company starts to pay 100% of the allowed amount.

• ...read more