Cholamandalam Investment & Finance Collection Department Interview Questions and Answers

Q1. Scenario based questions?
Ans. 
Scenario-based questions assess problem-solving and decision-making skills in sales situations.
• Identify the customer's needs: For example, ask open-ended questions to understand their pain points.

• Demonstrate product value: Use case studies or testimonials to show how your product solves similar issues.

• Handle objections: Practice responses to common objections, like price or competition, to reassure the customer.

• Close t...read more
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Q2. Scenario based questions can be asked and past experience can be asked?
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Q1. Tell me challenging stuff?
Ans. 
Handling objections and closing deals
• Overcoming objections from potential customers

• Negotiating and persuading customers to make a purchase

• Closing deals and meeting sales targets

• Building and maintaining relationships with clients

• Adapting to changing market conditions and competition
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Q2. Tell me your negatives?
Ans. 
I tend to be overly competitive at times, which can lead to a lack of collaboration.
• Overly competitive nature

• Lack of collaboration

• Example: I sometimes focus too much on achieving my own targets and neglect the importance of teamwork.
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Q1. About past experience and education
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Q1. Should prepare more on investment banking
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Q2. Who regulates stock market
Ans. 
Securities and Exchange Board of India (SEBI) regulates the stock market in India.
• Securities and Exchange Board of India (SEBI) is the regulatory body for the stock market in India

• SEBI was established in 1988 and has the authority to regulate and oversee the securities market

• SEBI's main functions include protecting the interests of investors, regulating stock exchanges, and promoting fair and transparent trading practi...read more
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Q1. Tell me about experiences you’re faced with customers
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Interacting with customers involves understanding their needs, providing solutions, and ensuring a positive experience.
• Active Listening: I always make sure to listen carefully to customers' concerns, which helps in addressing their needs effectively. For example, a customer once expressed frustration with a service delay, and by listening, I was able to provide timely updates and reassurance.

• Problem Solving: I enjoy fi...read more
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An online assesment will be taken wherein scenario based MCQ will be available

Q1. Brief introduction
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Q2. Reasons for switching
Ans. 
Seeking new challenges and growth opportunities in a different company.
• Desire for career advancement

• Interest in exploring new industries or sectors

• Seeking better work-life balance

• Company restructuring or downsizing

• Relocation to a different city or country
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Q3. Current and expected ctc
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Q4. Preferred job location
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Q1. Questions related to your domain experience
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Q2. Application know how
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Q3. Improvement Ideas and projects shared in the previous organisations
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Q4. Why do you want to switch
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Q1. Reason for switching
Ans. 
Seeking new challenges and growth opportunities in a larger organization.
• Desire for career advancement

• Opportunity to work with a larger team

• Seeking new challenges

• Interest in exploring different industries
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Q2. Appreciations recieved if any
Ans. 
Received multiple appreciations from clients for resolving credit issues promptly and effectively.
• Implemented new credit evaluation process resulting in faster approvals

• Negotiated payment plans with delinquent customers to prevent further credit issues

• Provided training to team members on credit management best practices

• Received 'Employee of the Month' award for exceptional performance in credit management
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Q3. Scenario based questions focussed on how you would act in a certain situation
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Case study preparation on any listed company of your choice

Q1. Questions on case study
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Q2. Ratios and their importance
Ans. 
Ratios are key financial metrics used to evaluate a company's performance and financial health.
• Ratios help in analyzing the efficiency, profitability, and liquidity of a company.

• Common ratios include debt-to-equity ratio, current ratio, and return on equity.

• They provide insights into how well a company is utilizing its resources and managing its finances.

• Ratios are compared to industry benchmarks or historical data to ...read more
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Q1. Negotiation on salary
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