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Cloudera

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4.0

based on 67 Reviews

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Cloudera Customer Support Executive Interview Questions and Answers

Updated 30 Mar 2023

Cloudera Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 30 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. General personal questions and english checki g
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Again english communication check
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. General communication round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give your best and show them your English as they are checking your communication

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 6 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. A HR question, how the service should be there for any customer who is so arrogant in a conversation?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Jus listen to there problem and deal with it. Because we don't know what are there suffering. So better to listen to there problem and give them resolution.

Customer Support Executive Interview Questions Asked at Other Companies

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Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
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asked in Teleperformance
Q2. If a customer is angry, how can you help them understand?
View answers (36)
asked in Teleperformance
Q3. How can you provide customer satisfaction?
View answers (13)
asked in Tech Mahindra
Q4. Do you have an Aadhaar card linked to a phone number?
View answers (13)
asked in Tech Mahindra
Q5. 1.what is customer support?
View answers (25)
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Customer Support Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 23 Dec 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Asked the info abouth the customer support roles and responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Search for temporary job then it's good but for long term it's hell

Customer Support Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 22 Feb 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment 

Versant round where you have to complete some given task given by them in a given time frame

Round 2 - HR 

(1 Question)

  • Q1. Talk about your last trip?, Memorable holiday or trip?, About your idol, college life, school life etc
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Where manager will ask you some questions about anything but it will be questions mostly about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be good in grammar and communication skills

Customer Support Executive Interview Questions & Answers

24/7 Customer user image Mohammed Ibrahim

posted on 28 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Your favourite topic
    • Add your answer
Round 2 - Assignment 

Communication test and pronunciation skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication have positive attitude.

Sales Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 17 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Generic hr questions pertaining to, tell me about yourself
    • Add your answer
  • Q2. Tell me about your like, dislikes and sentence making ability.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and take your time and answer with confidence

Customer Support Executive Interview Questions & Answers

24/7 Customer user image Mahabir Prasad

posted on 12 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give intro of yourself?
  • Ans. 

    I am a Customer Support Executive with excellent communication skills and a strong background in resolving customer issues.

    • I have over 5 years of experience in customer support roles, where I have successfully handled a wide range of customer inquiries and complaints.

    • I am skilled in active listening and problem-solving, which allows me to understand customer concerns and provide effective solutions.

    • I am proficient in u...

    • Answered by AI
    View 2 more answers
  • Q2. How to handle irritated user/ customer?
  • Ans. 

    To handle an irritated user/customer, listen actively, empathize, apologize, offer a solution, and follow up.

    • Listen actively to understand their concerns and frustrations.

    • Empathize with their emotions and acknowledge their feelings.

    • Apologize sincerely for any inconvenience caused.

    • Offer a solution or alternative to address their issue.

    • Follow up to ensure their satisfaction and resolve any remaining concerns.

    • Answered by AI
    View 3 more answers
Round 2 - Technical 

(3 Questions)

  • Q1. Email writing, Typing test, typing speed?
    • Add your answer
  • Q2. Comfortable to work in rotational shifts and week offs?
  • Ans. 

    Yes

    • I am comfortable working in rotational shifts and week offs.

    • I understand the nature of the customer support role and the need for flexibility in working hours.

    • I have previous experience working in similar shifts and have successfully managed my work-life balance.

    • I am adaptable and can easily adjust my schedule to accommodate different shifts and days off.

    • I believe that providing excellent customer support requires b...

    • Answered by AI
    View 1 more answer
  • Q3. Comfortable working on weekend?
  • Ans. 

    Yes, I am comfortable working on weekends.

    • I understand the importance of providing support to customers even on weekends

    • I am willing to adjust my schedule to accommodate weekend shifts

    • I have previous experience working on weekends in a customer support role

    • I believe in maintaining a good work-life balance and am willing to make the necessary sacrifices

    • I am committed to providing excellent customer service, regardless o...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for 24/7 Customer Customer Support Executive interview:
  • Phonetics
  • Grammar
  • Email writing
Interview preparation tips for other job seekers - Focus on communication skills. Try to avoid unnecessary fillers or pauses while speaking. Present yourself confidently.
Are these interview questions helpful?

Software Developer Interview Questions & Answers

Amdocs user image Anonymous

posted on 10 Oct 2020

I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1. Core Java - OOPS features, Abstract classes and Interface, Inner Classes, String and Object Class, Equals and HashCode methods, Runtime and Compile time exception, Method overloading and overriding, Cus...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Clear Core java concepts firmly
2. Basic DB queries
3. Basic Unix commands

Software Developer Interview Questions & Answers

Oracle user image Anonymous

posted on 10 Sep 2020

I applied via Naukri.com and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is web service flow
  • Ans. 

    Web service flow is the sequence of steps involved in the communication between a client and a server over the internet.

    • Web service flow involves a client sending a request to a server

    • The server processes the request and sends a response back to the client

    • The response can be in various formats such as XML, JSON, or plain text

    • Web service flow can be synchronous or asynchronous

    • Examples of web services include RESTful API...

    • Answered by AI
    Add your answer
  • Q2. How to check ports in Solaris or linux machine
  • Ans. 

    To check ports in Solaris or Linux machine, use the netstat command.

    • Open the terminal and type 'netstat -an' to display all open ports.

    • Use 'netstat -an | grep ' to check if a specific port is open.

    • To check listening ports, use 'netstat -an | grep LISTEN'.

    • For Solaris, use 'netstat -an | grep .' instead of '| grep '.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Total pathetic experience. What job description is given to you, doesn't matters because you won't be asked for that. Your resume will get shortlisted and then it doesn't matter what u have covered up in your career path, because interview rounds will consist of questions out of your scope. Your resume doesn't needs to be shortlisted at first end if it doesn't suit thier needs. HR people, they are on another level. You share your resume to them, and they will never ever reply back to you. Not a single HR, but it seems everyone has same culture. You keep trying to connect them for support. But they will just keep finding smarter ways to avoid.

Skills evaluated in this interview

Software Developer Interview Questions & Answers

Google user image Anonymous

posted on 25 Nov 2022

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Numerical and logical aptitude test

Round 3 - Coding Test 

There are 5 rounds on datastructure and algorithm

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice hr and all team is suportive
Good and smoth interview experiance
More about working at Cloudera

Cloudera Interview FAQs

How many rounds are there in Cloudera Customer Support Executive interview?
Cloudera interview process usually has 4 rounds. The most common rounds in the Cloudera interview process are One-on-one Round and Resume Shortlist.

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Cloudera Interviews By Designations

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

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Duration

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