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Concentric Interview Questions and Answers

Updated 11 Jun 2025
Popular Designations

20 Interview questions

A Bps Associate was asked 2mo ago
Q. In which service, sales, or customer support roles are you interested?
Ans. 

Various sectors like banking and automobile offer diverse roles in service, sales, and customer support, catering to different skills.

  • Banking Sector: Roles include customer service representatives who assist clients with account inquiries.

  • Automobile Sector: Sales positions involve selling vehicles and understanding customer needs for better service.

  • Customer Support: Essential in all sectors, focusing on resolving ...

View all Bps Associate interview questions
A Non Voice Customer Care Executive was asked
Q. What does Concentrix do?
Ans. 

Concentrix is a global business services company specializing in customer engagement and improving business performance.

  • Concentrix provides customer care, technical support, and sales services for various industries.

  • They use technology and analytics to enhance customer interactions and drive business growth.

  • Concentrix has a global presence with operations in multiple countries.

  • They focus on delivering exceptional ...

View all Non Voice Customer Care Executive interview questions
A Back Office Staff was asked
Q. How do you deal with BPO collections?
Ans. 

I handle BPO collections by following up with clients, negotiating payment plans, and documenting all communication.

  • Regularly follow up with clients to remind them of outstanding payments

  • Negotiate payment plans with clients who are unable to pay in full

  • Document all communication with clients regarding collections

  • Escalate to higher management if necessary

View all Back Office Staff interview questions
A Back Office Staff was asked
Q. How do you convince customers to buy a credit card?
Ans. 

To convince customers to buy a credit card, highlight benefits like rewards, cashback, and convenience.

  • Explain the rewards program and how they can earn points for every purchase.

  • Highlight cashback offers on specific categories like groceries, dining, or travel.

  • Emphasize the convenience of not carrying cash and the security features of the credit card.

  • Offer introductory bonuses or waived annual fees to entice cust...

View all Back Office Staff interview questions
A Back Office Staff was asked
Q. What is your understanding of BPO and how does it work?
Ans. 

BPO stands for Business Process Outsourcing. It involves contracting a third-party provider to handle specific business operations or processes.

  • BPO involves outsourcing non-core business functions to specialized service providers.

  • It helps companies focus on their core competencies and reduce operational costs.

  • Examples of BPO services include customer support, data entry, payroll processing, and IT services.

  • BPO com...

View all Back Office Staff interview questions
An Operations Executive was asked
Q. How did you help customers in your previous role?
Ans. 

I assist customers by providing timely and accurate information, resolving issues efficiently, and ensuring their overall satisfaction.

  • Providing prompt responses to customer inquiries

  • Resolving customer issues effectively and efficiently

  • Ensuring customer satisfaction through personalized service

  • Offering solutions to meet customer needs and preferences

View all Operations Executive interview questions

Concentric HR Interview Questions

6 questions and answers

Q. Tell me about yourself?
Q. What is the salary you are looking for?
Q. What Your Education & Family Background
An Operations Executive was asked
Q. Explain customer service.
Ans. 

Customer service is the assistance and support provided to customers before, during, and after a purchase.

  • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

  • It includes maintaining a positive and helpful attitude towards customers.

  • Examples of customer service activities include answering phone calls, responding to emails, and assisting customers in person.

  • Good custome...

View all Operations Executive interview questions
Are these interview questions helpful?
An Operations Executive was asked
Q. Tell me about your educational background.
Ans. 

I hold a degree in Business Administration, specializing in Operations Management, complemented by various certifications in supply chain management.

  • Bachelor's degree in Business Administration from XYZ University, focusing on Operations Management.

  • Completed a certification in Supply Chain Management, enhancing my understanding of logistics and inventory control.

  • Participated in various workshops on Lean Six Sigma,...

View all Operations Executive interview questions
A Relationship Manager was asked
Q. What is the difference between a due date and a statement date?
Ans. 

Due date is the deadline for payment while statement date is the date when the bill is generated.

  • Due date is the last day to make payment without incurring late fees or penalties.

  • Statement date is the date when the bill is generated and shows the transactions made during the billing cycle.

  • Due date and statement date are important for managing finances and avoiding late payments.

  • For example, if the statement date i...

View all Relationship Manager interview questions
A Senior Executive was asked
Q. What will you do if the claim is denied for Retro Authorization?
Ans. 

I will review the reason for denial and gather additional information to support the claim.

  • Review the reason for denial

  • Gather additional information to support the claim

  • Consult with relevant parties such as medical professionals or legal experts

  • Consider appealing the decision if appropriate

View all Senior Executive interview questions

Concentric Interview Experiences

39 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Tell Me About Yourself
  • Q2. What Your Education & Family Background
  • Ans. 

    I come from a supportive family and have a strong educational background in business and finance.

    • Graduated with a Bachelor's degree in Business Administration from XYZ University.

    • My family values education; my parents are both professionals in their fields.

    • I have completed internships in finance, enhancing my practical knowledge.

    • Participated in various extracurricular activities, including student government and financ...

  • Answered by AI
  • Q3. About Past Experience,
  • Ans. 

    I have diverse experiences in project management, customer service, and data analysis, enhancing my skills in teamwork and problem-solving.

    • Managed a team of 5 in a project that improved operational efficiency by 20%.

    • Worked in customer service for 3 years, resolving issues and enhancing customer satisfaction.

    • Conducted data analysis for marketing campaigns, leading to a 15% increase in engagement.

  • Answered by AI
  • Q4. Why Do You Want to Joining this Company
  • Ans. 

    I am drawn to Bps Associate for its innovative approach and commitment to excellence in the industry, aligning with my career aspirations.

    • Bps Associate's reputation for innovation inspires me; I admire how the company integrates cutting-edge technology into its services.

    • The company's commitment to professional development aligns with my goal of continuous learning and growth in my career.

    • I am impressed by Bps Associate...

  • Answered by AI
  • Q5. Why Should we Hire You.
  • Ans. 

    I bring a unique blend of skills, experience, and passion that aligns perfectly with the goals of Bps Associate.

    • Proven track record in project management, successfully leading teams to deliver projects on time and within budget.

    • Strong analytical skills demonstrated through data-driven decision-making in previous roles, improving efficiency by 20%.

    • Excellent communication abilities, fostering collaboration among cross-fu...

  • Answered by AI
  • Q6. In Position You want to Apply Like Different Companies Required Different Position Like Banking Sector, Automobile Sectore in Which Service, Sales, Customer Support These Types of Work Available
  • Ans. 

    Various sectors like banking and automobile offer diverse roles in service, sales, and customer support, catering to different skills.

    • Banking Sector: Roles include customer service representatives who assist clients with account inquiries.

    • Automobile Sector: Sales positions involve selling vehicles and understanding customer needs for better service.

    • Customer Support: Essential in all sectors, focusing on resolving issue...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If You Want To Apply in English Language then Must Require to Speak Fluent English. Salary Slightly Higher than Hindi Language. READ basic Interview Question Practice at Home atleast 5 to 10 Times. Must Be Required Calm Nature
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Why concentrix join?
  • Ans. It's my personal skills development and my professional experience growth.
  • Answered Anonymously
  • Q2. What about concentrix?
  • Ans. 

    Concentrix is a global business services company specializing in customer engagement and improving business performance.

    • Concentrix offers a wide range of services including customer care, technical support, and analytics.

    • They have a global presence with operations in multiple countries.

    • Concentrix is known for its focus on innovation and technology in delivering customer solutions.

  • Answered by AI
  • Q3. Why are you hiring
  • Q4. It's my good working and customer support service.
  • Q5. What is concencentrix work ?
  • Ans. 

    Concentrix is a global business services company specializing in customer engagement and improving business performance.

    • Concentrix provides customer care, technical support, and sales services for various industries.

    • They use technology and analytics to enhance customer interactions and drive business growth.

    • Concentrix has a global presence with operations in multiple countries.

    • They focus on delivering exceptional custo...

  • Answered by AI
  • Q6. Tell me about your knowledge of our company?
  • Q7. How do you feel about this company?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. Can you tell me about your self
  • Q2. Why do you went work for this company
  • Q3. What is your name.
  • Ans. 

    My name is Alex Johnson, a dedicated professional with a passion for communication and customer service excellence.

    • I was named after my grandfather, who inspired me with his stories.

    • The name Alex is often associated with leadership and strength.

    • I prefer to be called 'Alex' as it feels more personal and approachable.

  • Answered by AI
  • Q4. Where do you live
  • Q5. What is your qualification
  • Ans. 

    I hold a Bachelor's degree in Business Administration, specializing in Communication and Customer Service skills relevant to this role.

    • Bachelor's degree in Business Administration with a focus on Communication.

    • Completed coursework in Customer Relationship Management.

    • Internship experience in a call center, enhancing my voice communication skills.

    • Participated in workshops on effective listening and conflict resolution.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Here are some tips for job seekers: *Resume and Cover Letter* 1. Tailor your resume and cover letter to each job application. 2. Highlight relevant skills and experiences. 3. Use keywords from the job description. *Job Search* 1. Utilize online job boards, company websites, and networking platforms. 2. Leverage social media to expand your network. 3. Attend job fairs and industry events. *Interview Preparation* 1. Research the company and role. 2. Practice common interview questions. 3. Prepare thoughtful questions to ask the interviewer. *Networking* 1. Reach out to friends, family, and colleagues for referrals. 2. Attend industry events and conferences. 3. Join professional organizations

Interview Questions & Answers

user image Anonymous

posted on 31 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Assignment 

Based on role there is test

Round 2 - Assignment 

Again test typing, topic writing..et

Round 3 - HR 

(1 Question)

  • Q1. Basic questions related role

HR Executive Interview Questions & Answers

user image Anonymous

posted on 27 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should I hire you
  • Q3. What are your strengths and weakness
  • Ans. 

    Strengths include strong communication skills and ability to work well in a team. Weaknesses include tendency to be overly critical of myself.

    • Strength: Strong communication skills - able to effectively convey ideas and information to others

    • Strength: Team player - work well with others and contribute positively to group dynamics

    • Weakness: Self-critical - tend to be overly hard on myself and strive for perfection

    • Weakness:...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Follow up After the interview,interview before leaving the room, ask the interviewer when you can expect a decision and if they need any other documents from you...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About company, previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Just wanted to drop a quick note to say a big thank you for the entire team - THE JOB FACTORY, it's the best place to find your job. The staff were Excellent and professional. Especially I would like to thank GAYATHRI ma'am, your support and advice have been incredible.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Ball screw spindle drawbar hydraulic valve hydro pneumatic
  • Q2. Hydraulic pump. Centrifugal pump
  • Ans. Yes
  • Answered Anonymously
  • Q3. Smc Valve solunied valve
  • Q4. Gear box lead screw
  • Q5. Atc magazine fixture

Interview Preparation Tips

Interview preparation tips for other job seekers - Mechanical maintenance
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Repeat the lines show in the computer

Round 2 - Coding Test 

Listen the lines and say fluently

Round 3 - Aptitude Test 

Fill the blank and complete the line

Round 4 - Coding Test 

Listen the lines carefully then tell the correct answer

Round 5 - Assignment 

They will give u a topic and then u have to think about it and then speak out about that topic in short

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't confuse fluently speak out whatever they
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Technical 

(1 Question)

  • Q1. Discuss the correlation between your past experiences and this current role you have applied for

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It was good and it was typing test

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Concentric Interview FAQs

How many rounds are there in Concentric interview?
Concentric interview process usually has 2-3 rounds. The most common rounds in the Concentric interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Concentric interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentric. The most common topics and skills that interviewers at Concentric expect are Analytical, Analytics, Python, Social Media and Application Development.
What are the top questions asked in Concentric interview?

Some of the top questions asked at the Concentric interview -

  1. In Position You want to Apply Like Different Companies Required Different Posit...read more
  2. What do you understand about BPO and how does it w...read more
  3. What will you do if the claim is denied for Retro A...read more
How long is the Concentric interview process?

The duration of Concentric interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.3/5

based on 32 interview experiences

Difficulty level

Easy 16%
Moderate 79%
Hard 5%

Duration

Less than 2 weeks 94%
2-4 weeks 6%
View more

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Concentric Reviews and Ratings

based on 155 reviews

3.7/5

Rating in categories

3.4

Skill development

3.6

Work-life balance

3.1

Salary

3.9

Job security

3.7

Company culture

2.9

Promotions

3.4

Work satisfaction

Explore 155 Reviews and Ratings
Software Engineer - Concentric AI

Bangalore / Bengaluru

2-6 Yrs

Not Disclosed

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