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Concentric Back Office Staff Interview Questions and Answers

Updated 18 Aug 2023

Concentric Back Office Staff Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Ans. Hii this is afsar akbar pathan I reside at malad west Abt my qualification i have compleated my hsc in 2016 Abt my work experience i m fresher. There are 5 members in my family my dad is a driver my mom she is a house wife Abt my hobies i love to lisen music
  • Answered Anonymously
  • Q2. What do you understand about BPO and how does it work
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party provider to handle specific business operations or processes.

    • BPO involves outsourcing non-core business functions to specialized service providers.

    • It helps companies focus on their core competencies and reduce operational costs.

    • Examples of BPO services include customer support, data entry, payroll processing, and IT services.

    • BPO companie...

  • Answered by AI
  • Q3. How to convince customers to buy a credit card
  • Ans. 

    To convince customers to buy a credit card, highlight benefits like rewards, cashback, and convenience.

    • Explain the rewards program and how they can earn points for every purchase.

    • Highlight cashback offers on specific categories like groceries, dining, or travel.

    • Emphasize the convenience of not carrying cash and the security features of the credit card.

    • Offer introductory bonuses or waived annual fees to entice customers...

  • Answered by AI
  • Q4. How can I fix my Airtel payment bank problem
  • Ans. 

    To fix your Airtel payment bank problem, you can contact customer support for assistance.

    • Contact Airtel payment bank customer support for help

    • Provide details of the issue you are facing

    • Follow the instructions provided by customer support to resolve the problem

  • Answered by AI
  • Q5. How do you deal with BPO collections
  • Ans. 

    I handle BPO collections by following up with clients, negotiating payment plans, and documenting all communication.

    • Regularly follow up with clients to remind them of outstanding payments

    • Negotiate payment plans with clients who are unable to pay in full

    • Document all communication with clients regarding collections

    • Escalate to higher management if necessary

  • Answered by AI

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Skills 

(1 Question)

  • Q1. What skills you have
Round 2 - Experience and market grip 

(1 Question)

  • Q1. How much experience you have in the market

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep market knowledge in sales job

Back Office Staff Interview Questions Asked at Other Companies

asked in Axis Bank
Q1. What is the difference between a credit card and a debit card?
asked in Volkswagen
Q2. Are you willing to travel overnight for job-related purposes?
asked in Concentric
Q3. What is your understanding of BPO and how does it work?
asked in Axis Bank
Q4. What is the difference between a savings account and a credit sav ... read more
asked in Volkswagen
Q5. How do you communicate technical information when servicing custo ... read more
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About your Experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Average tooling questions
  • Q2. On past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Not for long term
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024, where I was asked the following questions.

  • Q1. Tell me about yourself
  • Q2. Tell me your hobbies

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Previous company work experience
  • Q2. Plans in next 5 years
  • Ans. 

    I plan to continue developing my technical skills and taking on leadership roles within the company.

    • Pursue advanced technical certifications

    • Lead cross-functional teams on complex projects

    • Mentor junior engineers

    • Explore opportunities for innovation and process improvement

    • Collaborate with senior management to set strategic goals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was ok. But the local management is horrible. Don't join expecting MNC standard.Even a startup might be better than this company. It's a family owned business by the manager. Not MNC

Concentric HR Interview Questions

6 questions and answers

Q. Tell me about yourself?
Q. What is the salary you are looking for?
Q. What Your Education & Family Background

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General discussion about process in previous org
  • Q2. System integration knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not enter to work with org since no any HR , Management, Health, safety policy for employee. There is a worst plant CEO with no system knowledge . No time limit . Behave like a animal
Are these interview questions helpful?
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General discussion of your work history
Round 3 - Technical 

(1 Question)

  • Q1. Stream technical question
Round 4 - Assignment 

General work related assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare of your work related technical question.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is QA and QC
  • Ans. 

    QA stands for Quality Assurance and involves processes to prevent defects, while QC stands for Quality Control and involves processes to identify defects.

    • QA focuses on preventing defects in the product or service being delivered

    • QC focuses on identifying defects in the product or service being delivered

    • QA involves processes such as reviews, audits, and process improvements

    • QC involves processes such as testing, inspectio...

  • Answered by AI
  • Q2. Welding details

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic Preparations only , not to try extra

Deputy Manager Interview Questions & Answers

Sagar Asia user image sevaku Shiva kumar

posted on 15 Apr 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Related previous experience
  • Q2. Long term plans to achieve org gols
  • Ans. 

    Developing a strategic roadmap to align resources and initiatives with organizational goals for sustainable growth.

    • Conduct a SWOT analysis to identify strengths, weaknesses, opportunities, and threats.

    • Set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) to guide long-term planning.

    • Engage stakeholders in the planning process to ensure alignment and buy-in.

    • Implement regular review cycles to assess pro...

  • Answered by AI

Concentric Interview FAQs

How many rounds are there in Concentric Back Office Staff interview?
Concentric interview process usually has 2 rounds. The most common rounds in the Concentric interview process are Resume Shortlist and HR.
What are the top questions asked in Concentric Back Office Staff interview?

Some of the top questions asked at the Concentric Back Office Staff interview -

  1. What do you understand about BPO and how does it w...read more
  2. How to convince customers to buy a credit c...read more
  3. How do you deal with BPO collecti...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
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