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Corporate Infotech Desktop Support Engineer Interview Questions and Answers

Updated 30 May 2024

Corporate Infotech Desktop Support Engineer Interview Experiences

5 interviews found

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Office 365 used in port incoming & outgoing
  • Ans. 

    Office 365 uses ports 25 and 587 for outgoing mail and ports 110 and 995 for incoming mail.

    • Outgoing mail uses ports 25 and 587

    • Incoming mail uses ports 110 and 995

    • Ensure these ports are open on firewalls for proper email functionality

  • Answered by AI
  • Q2. Outlook in imap port 993 and smtp 587
  • Ans. 

    IMAP port 993 is used for incoming emails in Outlook, while SMTP port 587 is used for outgoing emails.

    • IMAP port 993 is used for receiving emails in Outlook

    • SMTP port 587 is used for sending emails in Outlook

    • IMAP allows you to access your emails from multiple devices while keeping them synchronized

    • SMTP is responsible for sending emails to the recipient's mail server

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is dns and dhcp
  • Ans. 

    DNS (Domain Name System) is a system that translates domain names to IP addresses, while DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network.

    • DNS is like a phone book for the internet, translating domain names (like google.com) to IP addresses (like 172.217.3.206)

    • DHCP automatically assigns IP addresses to devices on a network, making it easier to manage and configure network settings

    • D...

  • Answered by AI
  • Q2. What is outlook
  • Ans. 

    Outlook is a popular email client developed by Microsoft as part of the Microsoft Office suite.

    • Outlook is used for sending and receiving emails.

    • It also includes features like calendar, task manager, contact manager, note taking, and web browsing.

    • Outlook can be used as a standalone application or connected to Microsoft Exchange Server for business use.

  • Answered by AI

Skills evaluated in this interview

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
asked in HCLTech
Q3. What is outlook?, how to configure outlook?
Q4. 1) What is Difference between shared printer and network printer?
Q5. If the internet is not working, what troubleshooting options are ... read more
Round 1 - Technical 

(1 Question)

  • Q1. Windows working installation

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company for working good environment

Interview Questionnaire 

2 Questions

  • Q1. Network questions
  • Q2. Outlook dhcp dns blue damp error

Interview Questionnaire 

1 Question

  • Q1. DHCP, DNS,ADDS installation, Network printer installation, Lan cable color code, difference domain & work group POP3 ,Imap outlook back up

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Interview Tips & Stories
2w
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works at
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Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
  • Ans. 

    Identifying strengths and weaknesses helps in personal growth and improving performance in a Desktop Support Engineer role.

    • Strength: Strong problem-solving skills. For example, I once resolved a complex network issue that was affecting multiple users by systematically isolating the problem.

    • Strength: Excellent communication skills. I ensure that technical information is conveyed clearly to non-technical users, which enh...

  • Answered by AI

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life
Are these interview questions helpful?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic question like as time ditance

Round 2 - Coding Test 

Basic of dsa sql dbms

Interview Preparation Tips

Interview preparation tips for other job seekers - please be carefull and confident while giving interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Oct 2024, where I was asked the following questions.

  • Q1. STP, VTP, OSPF
  • Q2. What are the benefits and procedures for performing firmware upgrades, and what is the Return Merchandise Authorization (RMA) process for replacing faulty switches?
  • Ans. 

    Firmware upgrades enhance device performance, security, and compatibility, while RMA ensures efficient replacement of faulty switches.

    • Improved Performance: Upgrading firmware can optimize the performance of network devices, such as switches, by enhancing processing capabilities.

    • Security Enhancements: Firmware updates often include patches for vulnerabilities, protecting the network from potential threats.

    • New Features: ...

  • Answered by AI

Corporate Infotech Interview FAQs

How many rounds are there in Corporate Infotech Desktop Support Engineer interview?
Corporate Infotech interview process usually has 1 rounds. The most common rounds in the Corporate Infotech interview process are Technical.
How to prepare for Corporate Infotech Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Corporate Infotech. The most common topics and skills that interviewers at Corporate Infotech expect are Desktop Support, Computer Hardware, Desktop Engineering, Hardware Networking and Printer Support.
What are the top questions asked in Corporate Infotech Desktop Support Engineer interview?

Some of the top questions asked at the Corporate Infotech Desktop Support Engineer interview -

  1. Office 365 used in port incoming & outgo...read more
  2. Outlook in imap port 993 and smtp ...read more
  3. what is dns and d...read more

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Overall Interview Experience Rating

2.8/5

based on 4 interview experiences

Difficulty level

Hard 100%

Duration

Less than 2 weeks 100%
View more
Corporate Infotech Desktop Support Engineer Salary
based on 117 salaries
₹1.9 L/yr - ₹4 L/yr
16% more than the average Desktop Support Engineer Salary in India
View more details

Corporate Infotech Desktop Support Engineer Reviews and Ratings

based on 35 reviews

3.7/5

Rating in categories

3.6

Skill development

3.8

Work-life balance

3.3

Salary

3.8

Job security

3.6

Company culture

3.4

Promotions

3.7

Work satisfaction

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