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A default gateway is a network node that serves as an access point to another network, typically the internet.
The default gateway is usually a router that connects a local network to external networks.
It allows devices on a local network to communicate with devices on other networks.
For example, in a home network, the router provided by the ISP acts as the default gateway.
In a corporate environment, the default ga...
A Service Level Agreement (SLA) is a formal contract defining expected service standards between a service provider and a client.
Defines specific metrics for service performance, such as uptime and response time.
Example: An SLA may state 99.9% uptime for a web hosting service.
Outlines penalties or remedies if service levels are not met.
Example: A service provider may offer credits for downtime exceeding agreed lim...
A blue screen indicates a critical system error, often due to hardware or software issues.
Driver conflicts: Outdated or incompatible drivers can cause system instability.
Hardware failures: Issues like failing RAM or hard drives can trigger blue screens.
Software bugs: Faulty applications or system updates may lead to critical errors.
Overheating: Excessive heat can cause hardware to malfunction, resulting in a blue ...
Infrastructure technology devices include servers, routers, switches, and storage systems that support network operations.
Servers: Physical or virtual machines that host applications and services (e.g., web servers, database servers).
Routers: Devices that forward data packets between computer networks (e.g., Cisco routers).
Switches: Network devices that connect devices within a LAN (e.g., managed switches for VLAN...
Routers connect different networks, while switches connect devices within the same network.
Routers operate at Layer 3 (Network Layer) of the OSI model, while switches operate at Layer 2 (Data Link Layer).
Routers can connect multiple networks (e.g., home network to the internet), while switches connect devices within a single network (e.g., computers in an office).
Routers use IP addresses to forward data packets, w...
The CIA triad represents the core principles of information security: Confidentiality, Integrity, and Availability.
Confidentiality: Ensures that sensitive information is accessed only by authorized individuals. Example: Encryption of data.
Integrity: Guarantees that data is accurate and unaltered. Example: Using checksums to verify data integrity.
Availability: Ensures that information and resources are accessible w...
Troubleshooting internet connectivity involves checking hardware, software, and network settings systematically.
Check physical connections: Ensure the modem and router are powered on and cables are securely connected.
Verify Wi-Fi settings: Confirm that the device is connected to the correct Wi-Fi network and that Wi-Fi is enabled.
Restart devices: Reboot the modem, router, and the user's device to refresh the conne...
Mapping a network drive in Windows allows you to access shared folders on a network easily.
Open 'File Explorer' and click on 'This PC'.
Select 'Map network drive' from the 'Computer' tab.
Choose a drive letter (e.g., Z:) from the dropdown.
Enter the folder path (e.g., \ServerName\SharedFolder) in the 'Folder' field.
Check 'Reconnect at sign-in' if you want the drive to be mapped automatically in future.
Click 'Finish' ...
Formatting prepares a disk for use, while partitioning divides it into sections for organization and management.
Formatting erases data and sets up a file system (e.g., NTFS, FAT32).
Partitioning creates separate sections on a disk (e.g., C: and D: drives).
You can format a partition without affecting others, but partitioning can change how data is organized.
Example: A single 1TB disk can be partitioned into two 500G...
Active Directory is a directory service by Microsoft for managing users, computers, and resources in a networked environment.
Centralized management of user accounts and permissions.
Facilitates authentication and authorization for users and devices.
Organizes resources in a hierarchical structure (domains, trees, forests).
Supports Group Policy for managing user and computer settings.
Example: Users can be grouped int...
I wish to generate income while pursuing my studies.
I want to solve technical problems related to optimizing tool room operations and improving efficiency.
Implementing predictive maintenance strategies to reduce downtime
Integrating automation technologies to streamline processes
Developing a digital inventory management system for better tracking and control
Enhancing tool calibration procedures for accuracy and consistency
DNS stands for Domain Name System, it translates domain names to IP addresses.
DNS is a system that translates domain names like www.google.com to IP addresses like 172.217.3.206
DNS servers store a database of domain names and their corresponding IP addresses
When you type a domain name in a web browser, your computer queries a DNS server to get the IP address
DNS helps in navigating the internet by making it easier for u...
The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.
The OSI model stands for Open Systems Interconnection model.
It helps in understanding how different networking protocols work together.
The seven layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has specific functions and communicates w...
My salary expectation is negotiable and based on the responsibilities and benefits offered by the company.
My salary expectation is flexible and open to negotiation.
I am looking for a competitive salary that aligns with industry standards.
I am also considering the benefits package and growth opportunities offered by the company.
I am open to discussing my salary expectation further during the interview process.
Yes, I am comfortable working on client sites.
I have experience working on client sites in previous roles.
I am adaptable and can quickly familiarize myself with new environments.
I have excellent communication skills to interact with clients effectively.
I appeared for an interview in Nov 2024, where I was asked the following questions.
SQL is a standard language for managing and manipulating relational databases; InnoDB and MyISAM are MySQL storage engines.
SQL (Structured Query Language): A language used for querying and managing data in relational databases.
InnoDB: A storage engine that supports ACID transactions, foreign keys, and row-level locking, making it suitable for high-concurrency applications.
MyISAM: A storage engine that is faster for rea...
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
The current version of Windows 10 is 21H1.
The current version of Windows 10 is 21H1, released in May 2021.
Microsoft regularly updates Windows 10 with new features and security patches.
Users can check their Windows 10 version by going to Settings > System > About.
It is important to keep Windows 10 updated to ensure optimal performance and security.
PST is a personal storage table used by Outlook to store email data, while OST is an offline storage table used for offline access to email data.
PST is used for storing email data on the server, while OST is used for offline access to email data.
PST files are typically stored on the server, while OST files are stored on the user's local computer.
PST files can be accessed from multiple devices, while OST files are speci...
To backup a pst file, simply copy the file to a secure location.
Copy the pst file to an external hard drive or cloud storage
Regularly backup the pst file to prevent data loss
Consider using automated backup software for convenience
32-bit and 64-bit refer to the size of the data types that a processor can handle.
32-bit processors can handle data in 32-bit chunks, while 64-bit processors can handle data in 64-bit chunks.
64-bit processors can access more memory than 32-bit processors (up to 18.4 million TB compared to 4 GB).
64-bit processors can perform calculations on larger numbers more efficiently than 32-bit processors.
64-bit processors are gen...
I appeared for an interview in May 2025, where I was asked the following questions.
The company specializes in innovative server solutions, focusing on reliability, scalability, and customer satisfaction.
Founded in 2005, the company has grown to serve over 10,000 clients worldwide.
Offers a range of server products, including dedicated servers, cloud solutions, and managed hosting.
Committed to sustainability, using energy-efficient technologies in their data centers.
Recognized for exceptional customer ...
I'm seeking new challenges and opportunities for growth that align with my career goals and aspirations.
Desire for professional growth: I want to expand my skills in cloud technologies, which my current role doesn't fully support.
Looking for a better cultural fit: My current company has a different work culture than what I thrive in, and I'm seeking a more collaborative environment.
Pursuing new challenges: I feel I've ...
I want to work here to contribute to innovative server solutions and grow in a collaborative environment focused on excellence.
I admire your company's commitment to cutting-edge technology, such as your recent advancements in cloud server management.
The collaborative culture here aligns with my values; I thrive in environments where teamwork drives success.
I am excited about the opportunity to work on large-scale serve...
Infrastructure technology devices include servers, routers, switches, and storage systems that support network operations.
Servers: Physical or virtual machines that host applications and services (e.g., web servers, database servers).
Routers: Devices that forward data packets between computer networks (e.g., Cisco routers).
Switches: Network devices that connect devices within a LAN (e.g., managed switches for VLAN supp...
I applied via Walk-in and was interviewed in Aug 2024. There were 2 interview rounds.
I am a dedicated and experienced Hardware & Networking Engineer with a strong background in troubleshooting and maintaining computer systems.
Bachelor's degree in Computer Science
Certified in Cisco networking
Proficient in configuring routers and switches
Experience in troubleshooting hardware and software issues
Strong communication and problem-solving skills
I appeared for an interview in May 2025, where I was asked the following questions.
I appeared for an interview in Apr 2025, where I was asked the following questions.
I have extensive experience in IT support, troubleshooting, and customer service, ensuring efficient resolution of technical issues.
Over 3 years of experience in a service desk role, handling over 50 tickets daily.
Proficient in using ticketing systems like ServiceNow and JIRA to track and resolve issues.
Experience in remote troubleshooting for software and hardware issues, including VPN and network connectivity.
Provide...
SLA stands for Service Level Agreement, defining expected service standards between providers and clients.
SLA outlines the specific services provided, such as response times and resolution times.
For example, an SLA may state that critical issues will be resolved within 4 hours.
SLAs help manage client expectations and ensure accountability from service providers.
They often include penalties for non-compliance, such as s...
I appeared for an interview in May 2025, where I was asked the following questions.
DHCP (Dynamic Host Configuration Protocol) automates IP address assignment in networks, simplifying device connectivity.
DHCP assigns IP addresses dynamically, reducing manual configuration.
It operates on a client-server model, where clients request IPs from a DHCP server.
Example: A laptop connects to Wi-Fi and receives an IP address automatically.
DHCP can also provide other network configuration details, like subnet ma...
DNS (Domain Name System) translates domain names into IP addresses for easier internet navigation.
DNS acts like a phonebook for the internet, mapping human-friendly domain names (e.g., www.example.com) to IP addresses (e.g., 192.0.2.1).
It consists of various components, including DNS servers, resolvers, and records (A, CNAME, MX, etc.).
When you enter a URL in your browser, a DNS query is sent to resolve the domain name...
Antivirus software protects computers from malware, viruses, and other malicious threats by detecting and removing them.
Scans files and programs for known malware signatures.
Real-time protection monitors system activities for suspicious behavior.
Examples include Norton, McAfee, and Bitdefender.
Regular updates are essential to protect against new threats.
Can also include features like firewalls and phishing protection.
IP config is a command-line tool used to display and manage network configuration settings on a device.
Displays IP address, subnet mask, and default gateway.
Example: 'ipconfig' shows IPv4 and IPv6 addresses.
Useful for troubleshooting network connectivity issues.
Can release and renew DHCP leases with 'ipconfig /release' and 'ipconfig /renew'.
Provides information on network adapters and their status.
A ping is a network utility used to test the reachability of a host and measure round-trip time for messages sent.
Ping uses the Internet Control Message Protocol (ICMP) to send echo request messages.
It helps diagnose network connectivity issues by checking if a device is reachable.
For example, using 'ping google.com' checks if Google's server is online.
Ping returns the time taken for the message to travel to the host a...
I appeared for an interview in May 2025, where I was asked the following questions.
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Desktop Support Engineer
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