Team Computers Interview Questions and Answers

PST is a personal storage table used by Outlook to store email data, while OST is an offline storage table used for offline access to email data.

• PST is used for storing email data on the server, while OST is used for offline access to email data.

• PST files are typically stored on the server, while OST files are stored on the user's local computer.

• PST files can be accessed from multiple devices, while OST files are speci...read more

To backup a pst file, simply copy the file to a secure location.

• Copy the pst file to an external hard drive or cloud storage

• Regularly backup the pst file to prevent data loss

• Consider using automated backup software for convenience

The company specializes in innovative server solutions, focusing on reliability, scalability, and customer satisfaction.

• Founded in 2005, the company has grown to serve over 10,000 clients worldwide.

• Offers a range of server products, including dedicated servers, cloud solutions, and managed hosting.

• Committed to sustainability, using energy-efficient technologies in their data centers.

• Recognized for exceptional customer ...read more

I'm seeking new challenges and opportunities for growth that align with my career goals and aspirations.

• Desire for professional growth: I want to expand my skills in cloud technologies, which my current role doesn't fully support.

• Looking for a better cultural fit: My current company has a different work culture than what I thrive in, and I'm seeking a more collaborative environment.

• Pursuing new challenges: I feel I've ...read more

Infrastructure technology devices include servers, routers, switches, and storage systems that support network operations.

• Servers: Physical or virtual machines that host applications and services (e.g., web servers, database servers).

• Routers: Devices that forward data packets between computer networks (e.g., Cisco routers).

• Switches: Network devices that connect devices within a LAN (e.g., managed switches for VLAN supp...read more

I am a dedicated and experienced Hardware & Networking Engineer with a strong background in troubleshooting and maintaining computer systems.

• Bachelor's degree in Computer Science

• Certified in Cisco networking

• Proficient in configuring routers and switches

• Experience in troubleshooting hardware and software issues

• Strong communication and problem-solving skills

Hardware & Networking Engineers manage and troubleshoot computer systems and networks, ensuring optimal performance and security.

• Understanding of network protocols (e.g., TCP/IP, UDP) is crucial for effective communication between devices.

• Familiarity with hardware components like routers, switches, and firewalls is essential for network setup and maintenance.

• Knowledge of operating systems (Windows, Linux) helps in ...read more

I have extensive experience in IT support, troubleshooting, and customer service, ensuring efficient resolution of technical issues.

• Over 3 years of experience in a service desk role, handling over 50 tickets daily.

• Proficient in using ticketing systems like ServiceNow and JIRA to track and resolve issues.

• Experience in remote troubleshooting for software and hardware issues, including VPN and network connectivity.

• Provide...read more

SLA stands for Service Level Agreement, defining expected service standards between providers and clients.

• SLA outlines the specific services provided, such as response times and resolution times.

• For example, an SLA may state that critical issues will be resolved within 4 hours.

• SLAs help manage client expectations and ensure accountability from service providers.

• They often include penalties for non-compliance, such as s...read more