Celebi Aviation Holding Passenger Service Executive Interview Questions and Answers

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Q1. Introduce yourself
Ans. 
Enthusiastic and customer-focused professional with a passion for delivering exceptional passenger service and enhancing travel experiences.
• Background in hospitality management, ensuring guest satisfaction in high-pressure environments.

• Experience in handling customer inquiries and resolving issues promptly, such as rebooking flights or addressing baggage concerns.

• Strong communication skills, demonstrated through effect...read more
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Q2. Knowledge about celebi
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Topic given was life without mobile phones

Q1. Tell me About yourself
Ans. 
I am a dedicated and customer-focused professional with experience in passenger services and a passion for enhancing travel experiences.
• Over 5 years of experience in customer service roles, including working at a major airline where I assisted passengers with check-in and boarding.

• Skilled in conflict resolution, having successfully handled difficult situations with calmness and professionalism, ensuring customer satisf...read more
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Q2. Tell me that is not mentioned in your resume
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Q3. Why should we hire you
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Q4. What do you know about aviation
Ans. 
Aviation involves the operation of aircraft for transportation, communication, and other purposes.
• Aviation includes commercial airlines, private aviation, military aviation, and general aviation.

• It involves various roles such as pilots, flight attendants, air traffic controllers, and ground staff.

• Aviation regulations are set by organizations like the Federal Aviation Administration (FAA) in the United States.

• Technologi...read more
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Q5. About Family background
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Q1. Gd round One on one round
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Gd topic about social media
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Q1. Tell me something about ourselves
Ans. 
We are a leading airline company known for our exceptional customer service and on-time performance.
• We have a strong reputation for providing excellent passenger service

• Our flights are known for being punctual and reliable

• We prioritize customer satisfaction and strive to exceed expectations
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Q2. About selfe
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Q3. Why aviation
Ans. 
Aviation combines my passion for travel, customer service, and problem-solving in a dynamic and fast-paced industry.
• Passion for travel and exploring new destinations

• Enjoy providing excellent customer service and ensuring passenger satisfaction

• Thrives in fast-paced and dynamic environments

• Fascinated by the technical aspects of aviation and aircraft operations
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Q4. Tell me about your strength and weakness
Ans. 
My strength lies in my excellent communication skills and ability to work well under pressure. My weakness is that I can be overly critical of myself.
• Strength: Excellent communication skills - able to effectively convey information and build rapport with passengers

• Strength: Ability to work well under pressure - remain calm and focused in high-stress situations

• Weakness: Overly critical of myself - strive for perfection ...read more
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Q5. What do you about airport
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Q1. Tel me about your self
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Q2. Hard working loyal person
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Q3. Good locking hard working
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