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Element14 Customer Service Specialist Interview Questions and Answers

Updated 7 Jul 2025

Element14 Customer Service Specialist Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jul 2024, where I was asked the following questions.

  • Q1. Related to process
  • Q2. Previous work experience
  • Ans. 

    I have over three years of experience in customer service, focusing on problem-solving and enhancing customer satisfaction.

    • Worked at XYZ Corp, handling customer inquiries and resolving issues efficiently.

    • Implemented a feedback system that improved service response time by 20%.

    • Trained new staff on customer service protocols, enhancing team performance.

    • Received 'Employee of the Month' for outstanding customer service in ...

  • Answered by AI

Top trending discussions

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1w (edited)
anshitanegi
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ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

I applied via LinkedIn and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Most questions were asked from what I was doing as part of my daily activities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a smooth process. Really speak everything what you have done.

Customer Service Specialist Interview Questions Asked at Other Companies

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Q4. Which KVA rating transformer is used for a 5 Amperes load?
asked in Croma
Q5. What are the steps involved in selling a sanitizer?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Indepth knowledge about process
Round 3 - One-on-one 

(1 Question)

  • Q1. Questions related to adaptability, flexibility
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

Analysis of code and review the parameters of association

Round 2 - HR 

(2 Questions)

  • Q1. Why you want to joint while having good in hand salary
  • Q2. Any backlogs like suspension
  • Ans. 

    No, I do not have any backlogs or suspensions.

    • I do not have any backlogs or suspensions in my work history.

    • I have consistently met deadlines and quality standards in my previous roles.

    • I have never been suspended or faced any disciplinary actions in my career.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared according to JD

I appeared for an interview before Jun 2020.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to work at Cadence?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and just be yourself. You don't want to end up with a job that you're going to hate!
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Hardware Troubleshooting related and firmware related
Be interview-ready. Browse the most asked HR questions.
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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024, where I was asked the following questions.

  • Q1. What are the different Wi-Fi generations and their characteristics?
  • Ans. 

    Wi-Fi generations, from 802.11b to Wi-Fi 6E, have evolved in speed, range, and efficiency, enhancing wireless connectivity.

    • 802.11b (1999): Up to 11 Mbps, 2.4 GHz, good range but limited speed.

    • 802.11g (2003): Up to 54 Mbps, 2.4 GHz, backward compatible with 802.11b.

    • 802.11n (2009): Up to 600 Mbps, operates on 2.4 GHz and 5 GHz, MIMO technology for better performance.

    • 802.11ac (2013): Up to 3.5 Gbps, primarily 5 GHz, impro...

  • Answered by AI
  • Q2. Your Idea on RF testing & some basic electronic questions
Are these interview questions helpful?

I applied via Recruitment Consultant and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. DS and Algo questions based on DP and backtracking
  • Q2. Clone linked list with random pointers.
  • Ans. 

    Clone a linked list with random pointers.

    • Create a new node for each node in the original list.

    • Store the mapping between the original and cloned nodes in a hash table.

    • Traverse the original list again and set the random pointers in the cloned list using the hash table.

    • Return the head of the cloned list.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly DS and Algo rounds followed by design rounds. Sometimes there can be language specific questions.

Skills evaluated in this interview

I appeared for an interview in Feb 2017.

Interview Questionnaire 

7 Questions

  • Q1. What is a malloc function and where is it used and how is it different from new?
  • Ans. 

    malloc is a function in C that dynamically allocates memory on the heap. It is used to allocate memory for variables or data structures.

    • malloc is used in C programming language.

    • It is used to allocate memory on the heap.

    • malloc is different from 'new' in C++ as it does not call constructors for objects.

  • Answered by AI
  • Q2. What is the difference between C++ and Objective C and where will you use it?
  • Ans. 

    C++ is a general-purpose programming language while Objective C is a superset of C used for iOS and macOS development.

    • C++ is widely used for developing applications, games, and system software.

    • Objective C is mainly used for iOS and macOS development.

    • C++ supports both procedural and object-oriented programming paradigms.

    • Objective C is an object-oriented language with dynamic runtime features.

    • C++ has a larger community a...

  • Answered by AI
  • Q3. What is the difference between class container and class composition?
  • Ans. 

    Class container is a class that holds objects of other classes, while class composition is a way to combine multiple classes to create a new class.

    • Class container holds objects of other classes, acting as a collection or container.

    • Class composition combines multiple classes to create a new class with its own behavior and attributes.

    • In class container, the objects are typically stored in a data structure like an array o...

  • Answered by AI
  • Q4. There are fifteen horses and a racing track that can run five horses at a time. You have to figure out the top 3 horses out of those and you don't have any timer machine to measure. How will you find the t...
  • Ans. 

    Divide the horses into groups of 5 and race them. Take the top 2 from each race and race them again. Finally, race the top 2 horses to determine the top 3.

    • Divide the horses into 3 groups of 5 and race them.

    • Take the top 2 horses from each race and race them again.

    • Finally, race the top 2 horses to determine the top 3.

  • Answered by AI
  • Q5. What is the most difficult problem that you have solved (during work) till now and why you think you could do so?
  • Ans. 

    Developing a real-time data processing system for a high-traffic e-commerce website

    • Implemented a distributed system architecture to handle large volumes of data

    • Optimized algorithms for efficient data processing and storage

    • Utilized caching mechanisms to improve system performance

    • Worked closely with cross-functional teams to troubleshoot and resolve issues

    • Example: Successfully reduced data processing time by 50% by imple...

  • Answered by AI
  • Q6. Why you want to change your current job?
  • Q7. What is the width of a tree? How will you calculate the width of the tree?
  • Ans. 

    The width of a tree is the maximum number of nodes at any level in the tree.

    • To calculate the width of a tree, we can perform a level order traversal and keep track of the maximum number of nodes at any level.

    • We can use a queue data structure to perform the level order traversal.

    • At each level, we count the number of nodes in the queue and update the maximum width if necessary.

  • Answered by AI

Interview Preparation Tips

Skills: Basic C/C++, Implementing Data Structures In C++

Skills evaluated in this interview

I appeared for an interview in Aug 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 30 minutes
Total Questions: 60

Round: Technical Interview
Experience: Questions about DS , CN and basic resume

Round: Technical Interview
Experience: Questions about RT OS and memory mapping. And other operating system related questions.
Projects done so far.

Element14 Interview FAQs

What are the top questions asked in Element14 Customer Service Specialist interview?

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Overall Interview Experience Rating

3/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
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Element14 Customer Service Specialist Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

2.0

Skill development

2.0

Work-life balance

4.0

Salary

3.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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