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Element14 Customer Service Representative Interview Questions and Answers

Updated 3 Mar 2024

Element14 Customer Service Representative Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Email writing  

(1 Question)

  • Q1. 3 Types of scenerio
  • Ans. 

    The question asks for 3 types of scenarios in customer service.

    • Handling a customer complaint

    • Assisting a customer with a product inquiry

    • Resolving a billing issue

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Company specific and resume based questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Regular questions on why should the company hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Email writing for secenrios
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction, experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Experience and roles and responsibilities

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Q5. How are technological features advancing?

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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I applied via LinkedIn and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Most questions were asked from what I was doing as part of my daily activities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a smooth process. Really speak everything what you have done.

I appeared for an interview before Jun 2020.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to work at Cadence?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and just be yourself. You don't want to end up with a job that you're going to hate!
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Hardware Troubleshooting related and firmware related
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024, where I was asked the following questions.

  • Q1. What are the different Wi-Fi generations and their characteristics?
  • Ans. 

    Wi-Fi generations, from 802.11b to Wi-Fi 6E, have evolved in speed, range, and efficiency, enhancing wireless connectivity.

    • 802.11b (1999): Up to 11 Mbps, 2.4 GHz, good range but limited speed.

    • 802.11g (2003): Up to 54 Mbps, 2.4 GHz, backward compatible with 802.11b.

    • 802.11n (2009): Up to 600 Mbps, operates on 2.4 GHz and 5 GHz, MIMO technology for better performance.

    • 802.11ac (2013): Up to 3.5 Gbps, primarily 5 GHz, impro...

  • Answered by AI
  • Q2. Your Idea on RF testing & some basic electronic questions
Be interview-ready. Browse the most asked HR questions.
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Intern Interview Questions & Answers

Intel user image Anonymous

posted on 5 May 2018

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. Extensive discussion on minor projects. I had one in wireless communication and was asked technical questions based on my description of the project work.
  • Ans. 

    Developed a wireless communication project focusing on signal processing and data transmission efficiency.

    • Implemented a frequency modulation technique to enhance signal clarity.

    • Utilized MATLAB for simulating communication channels and analyzing performance metrics.

    • Conducted experiments to measure the impact of environmental factors on signal strength.

    • Collaborated with a team to design a prototype for real-time data tra...

  • Answered by AI
  • Q2. Questions on digital logic design. I was asked to write an FSM for a problem statement. This was followed by some basic questions on data structures and algorithms, like tree traversal etc. (Don't worry if...

Interview Preparation Tips

Round: Resume Shortlist
Experience: Shortlisting of candidates based on UG CGPA from CS, EC, EE and IT branches.

General Tips: Be thorough with your basics. A good command over digital logic and computer architecture is a plus.
Skills: Communication, Problem Solving, Analytical Skills
Duration: <1 week
Are these interview questions helpful?

I applied via Referral and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Bits manipulation questions
  • Q2. Basic linked list question
  • Q3. C conceptual questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good at CS fundamentals esp. OS, Architecture, C language and Cpp

I applied via Recruitment Consultant and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. DS and Algo questions based on DP and backtracking
  • Q2. Clone linked list with random pointers.
  • Ans. 

    Clone a linked list with random pointers.

    • Create a new node for each node in the original list.

    • Store the mapping between the original and cloned nodes in a hash table.

    • Traverse the original list again and set the random pointers in the cloned list using the hash table.

    • Return the head of the cloned list.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly DS and Algo rounds followed by design rounds. Sometimes there can be language specific questions.

Skills evaluated in this interview

I appeared for an interview before May 2021.

Round 1 - Coding Test 

Round duration - 120 Minutes
Round difficulty - Medium

Round 2 - Face to Face 

(3 Questions)

Round duration - 60 Minutes
Round difficulty - Easy

  • Q1. 

    Insertion Sort in a Linked List

    Given a singly linked list with 'N' nodes containing integer values, your task is to sort the list using insertion sort and output the sorted list.

    Insertion Sort is an al...

  • Ans. 

    Implement insertion sort algorithm on a singly linked list with integer values.

    • Traverse the linked list and for each node, find its correct position in the sorted list.

    • Remove the node from the original list and insert it at the correct position in the sorted list.

    • Repeat this process until all nodes are sorted.

    • Ensure the implementation is in-place, without using extra space.

    • Handle edge cases like empty list or single no...

  • Answered by AI
  • Q2. 

    Implement Stack with Linked List

    Your task is to implement a Stack data structure using a Singly Linked List.

    Explanation:

    Create a class named Stack which supports the following operations, each in O(1...

  • Ans. 

    Implement a Stack data structure using a Singly Linked List with operations in O(1) time.

    • Create a class named Stack with getSize, isEmpty, push, pop, and getTop methods.

    • Use a Singly Linked List to store the elements of the stack.

    • Ensure each operation runs in O(1) time complexity.

    • Handle cases where the stack is empty appropriately.

    • Implement the logic for each query type as specified in the input and output sections.

  • Answered by AI
  • Q3. 

    Prime Numbers within a Range

    Given an integer N, determine and print all the prime numbers between 2 and N, inclusive.

    Input:

    Integer N

    Output:

    Prime numbers printed on separate lines

    Example:

    Input...
  • Ans. 

    Generate and print all prime numbers between 2 and N, inclusive.

    • Iterate from 2 to N and check if each number is prime

    • Use a helper function to determine if a number is prime

    • Print each prime number on a new line

  • Answered by AI
Round 3 - Face to Face 

(1 Question)

Round duration - 45 Minutes
Round difficulty - Medium

This round was based on oops concepts and their applications and about STLs.

  • Q1. 

    Rectangular Numbers Pattern

    Given a number N, generate a pattern where the outer rectangle is filled with the number N, and the inner rectangles contain decreasing numbers down to 1.

    Input:

    The input be...
  • Ans. 

    Generate a rectangular pattern with outer rectangle filled with N and inner rectangles containing decreasing numbers.

    • Create a 2-D array with dimensions based on input N

    • Fill the outer rectangle with N and inner rectangles with decreasing numbers down to 1

    • Adjust the values in the inner rectangles based on the layer number

    • Return the generated pattern as a 2-D list/array

  • Answered by AI
Round 4 - HR 

Round duration - 30 Minutes
Round difficulty - Easy

This around was basically to judge my communication and behavioral skills.

Interview Preparation Tips

Professional and academic backgroundI applied for the job as Software Engineer in BangaloreEligibility criteria7 CGPAQualcomm interview preparation:Topics to prepare for the interview - Standard template libraries, Data Structures, Algorithm, Pointers, Dynamic ProgrammingTime required to prepare for the interview - 3 MonthsInterview preparation tips for other job seekers

Tip 1 : Basics should be very clear related to DSA.
Tip 2 : Good knowledge of OS will be plus for Qualcomm
Tip 3 : One should revise the college project thoroughly before interview.

Application resume tips for other job seekers

Tip 1 : Be brief while writing resume.
Tip 2 : Mention atleast 2 projects.

Final outcome of the interviewSelected

Skills evaluated in this interview

Element14 Interview FAQs

How many rounds are there in Element14 Customer Service Representative interview?
Element14 interview process usually has 3 rounds. The most common rounds in the Element14 interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Element14 Customer Service Representative interview?

Some of the top questions asked at the Element14 Customer Service Representative interview -

  1. 3 Types of scene...read more
  2. Company specific and resume based questi...read more

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Overall Interview Experience Rating

3.5/5

based on 2 interview experiences

Element14 Customer Service Representative Salary
based on 16 salaries
₹4.2 L/yr - ₹6.5 L/yr
67% more than the average Customer Service Representative Salary in India
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