Excitel Broadband Interview Questions and Answers

An OTDR (Optical Time Domain Reflectometer) is a device used to test and analyze fiber optic cables.

• Measures the time and intensity of light reflected from points along a fiber optic cable.

• Helps identify faults, splices, and connectors in the fiber network.

• Used in installation and maintenance of fiber optic systems.

• Example: An OTDR can pinpoint a break in a fiber line, allowing for quick repairs.

Yes, I have experience handling customers calmly in various situations.

• I have a proven track record of remaining calm and composed when dealing with upset customers.

• I am skilled at de-escalating tense situations and finding solutions to customer issues.

• I prioritize active listening and empathy to understand the customer's perspective and address their concerns effectively.

Different sections of TDS include salary, interest on securities, dividends, etc. Rates vary based on the type of payment.

• Section 192: TDS on salary

• Section 194A: TDS on interest other than interest on securities

• Section 194B: TDS on winnings from lotteries, crossword puzzles, etc.

• Section 194C: TDS on payment to contractors and sub-contractors

• Section 194J: TDS on professional or technical services

• Rates vary from 1% ...read more

Resolving issues in optical fiber involves troubleshooting, testing, and ensuring optimal performance of fiber optic systems.

• Identify the issue: Check for physical damage to cables or connectors.

• Use testing equipment: Employ OTDR (Optical Time Domain Reflectometer) to locate faults.

• Perform visual inspections: Look for bends, breaks, or improper terminations.

• Check connections: Ensure all connectors are clean and pr...read more

The internet is a global network of interconnected computers and servers that allows for communication, information sharing, and online activities.

• The internet is a network of networks, connecting billions of devices worldwide.

• It allows for communication through email, messaging, video calls, etc.

• Information sharing through websites, social media, online forums, etc.

• Online activities like shopping, gaming, streami...read more

There are mainly three types of internet wiring: Ethernet, Coaxial, and Fiber Optic.

• Ethernet wiring is commonly used for connecting devices within a local area network (LAN).

• Coaxial wiring is often used for cable television and high-speed internet connections.

• Fiber optic wiring uses light signals to transmit data at high speeds over long distances.

My strength lies in my ability to build strong relationships and drive sales through effective communication and strategic planning.

• Strong relationship-building skills: I have consistently developed long-term partnerships with clients, resulting in a 30% increase in repeat business.

• Effective communication: I excel in conveying complex product information clearly, which has helped my team close deals faster.

• Strateg...read more