Express Roadways Maintenance Manager Interview Questions and Answers

Operations, improvement and achievements

Q1. Work based questions only..
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Q1. What is Bad debt reserve? how it is calculated
Ans. 
Bad debt reserve is an allowance for potential losses from customers who may not pay their debts.
• It is a provision made by companies to cover potential losses from customers who may not pay their debts

• It is calculated based on historical data of bad debts, current economic conditions, and credit policies

• The reserve is adjusted periodically based on changes in the company's credit policies and economic conditions

• It is r...read more
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Q2. What value add can you bring on the table?
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I can bring extensive experience in team management, strategic planning, and process improvement.
• Proven track record of successfully leading teams to achieve goals

• Expertise in developing and implementing strategic plans to drive growth

• Strong focus on process improvement and efficiency

• Ability to identify and address challenges and opportunities

• Excellent communication and interpersonal skills

• Examples: Increased team prod...read more
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Q3. Can you take me through end to end collections activities?
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End to end collections activities involve identifying overdue accounts, contacting customers, negotiating payment plans, and recording payments.
• Identify overdue accounts through reports or customer communication

• Contact customers through phone, email, or mail to request payment

• Negotiate payment plans based on customer's financial situation

• Record payments and update account information

• Escalate delinquent accounts to lega...read more
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Q4. People management- scenario based questions
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Q1. People management- Scenario based question
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Q2. How would you manage a low performing employee?
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Q1. What are your strengths and weaknesses?
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Q2. Tell me about yourself.
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Q1. Why do you want to shipbob?
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Q2. What are the skills you have and how do you rate yourself?
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SQL Case study to solve 3-4 queries

Q1. What are your salary expectations?
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Q2. Share details of your previous job.
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Q3. Tell me about yourself.
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Q1. Explain JDK. and JRD and JVM
Ans. 
JDK stands for Java Development Kit, JRE stands for Java Runtime Environment, and JVM stands for Java Virtual Machine.
• JDK is a software development kit used for developing Java applications.

• JRE is an environment used to run Java applications.

• JVM is a virtual machine that executes Java bytecode.
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2 Hrs. Hackerrank Coding Test

Q1. With HR manager.
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Q2. Why should we hire you.
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Q1. Tell me about a time when you had to adapt to a changing situation or priority
Ans. 
I adapted to a sudden project shift by reallocating resources and adjusting timelines to meet new client demands effectively.
• Faced a sudden change in project scope due to client feedback.

• Reassessed team roles and responsibilities to align with new priorities.

• Implemented agile methodologies to facilitate quick adjustments.

• Communicated transparently with stakeholders about changes and timelines.

• Successfully delivered the...read more
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Q2. Tell me about a time when you had to communicate complex information to a non-technical audience
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I explained a complex software architecture to a group of marketing professionals during a project kickoff meeting.
• Identified key concepts: I focused on the main components of the architecture, avoiding technical jargon.

• Used analogies: I compared the software architecture to a city's infrastructure, making it relatable.

• Visual aids: I created a simple diagram to illustrate how different parts interacted, enhancing under...read more
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Business solutions were expected revolving around the industry

Q1. Expectations in terms of monetary
Ans. 
I am looking for a fair compensation that reflects my skills and contributions.
• I expect a competitive salary based on industry standards and my qualifications.

• I am also interested in benefits such as health insurance, paid time off, and professional development opportunities.

• I am open to negotiating salary based on the responsibilities and growth potential of the role.

• I value a transparent and fair compensation package...read more
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Q2. Location accessibility travelling
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