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Hathway Team Lead Interview Questions and Answers
Hathway Team Lead Interview Experiences
3 interviews found
Anonymous
I applied via Approached by Company and was interviewed in Jun 2023. There were 3 interview rounds.
(1 Question)
- Q1. PREVIOUS EXPERIENCE
- Ans.
I have diverse experience in project management, customer relations, and team leadership across various industries.
Managed a team of 10 in a software development project, improving delivery time by 20%.
Developed strong customer relationships, resulting in a 30% increase in client retention.
Implemented agile methodologies, leading to enhanced team collaboration and productivity.
(1 Question)
- Q1. FOR PREVIOUS AND CURRENT CTC
Interview Preparation Tips
hemanth kumar
Selected
I applied via Job Fair and was interviewed before Jun 2022. There were 3 interview rounds.
(1 Question)
- Q1. Taking interview in senior manager fully conducted in past experience
(1 Question)
- Q1. What is optical Planning about ofc projects Material management Man power management
- Ans.
Optical planning involves managing projects, materials, and manpower for optical fiber cable installations.
Optical planning focuses on designing and implementing optical fiber cable projects.
Material management includes procuring, storing, and distributing necessary materials for the projects.
Manpower management involves assigning tasks, scheduling work, and ensuring efficient use of resources.
Examples: Creating a deta...
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
(2 Questions)
- Q1. NORMAL QUESTION NOYHING ELES
- Q2. FOCUS YOUR C,V AND EXEL MUST LEARN V LOOK UP
Interview Preparation Tips
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(1 Question)
- Q1. Define about RF
- Ans.
RF stands for Radio Frequency, a technology used for wireless communication and data transmission.
RF is commonly used in various applications such as WiFi, Bluetooth, and cellular networks.
RF signals are transmitted through antennas and can travel long distances.
RF technology is also used in RFID systems for tracking and identification purposes.
JAY NARAYAN
I applied via Walk-in and was interviewed in Dec 2021. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction and KPI
(1 Question)
- Q1. Operation round.. Asking about for BPO KPI
- Ans.
Key Performance Indicators (KPIs) in BPO measure efficiency, quality, and customer satisfaction to drive operational success.
Average Handling Time (AHT): Measures the average duration taken to resolve customer queries.
First Call Resolution (FCR): Percentage of issues resolved on the first contact, indicating efficiency.
Customer Satisfaction Score (CSAT): Surveys post-interaction to gauge customer satisfaction levels.
Se...
Interview Preparation Tips
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. They asked me about the job details of my last working platform and the field experience of me and the personal details about me.
Interview Preparation Tips
Hathway HR Interview Questions
Chetan Tiwari
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
(1 Question)
- Q1. Last Experience Related Questions.
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated professional with a background in finance and a passion for problem-solving and teamwork.
Education: Graduated with a degree in Finance from XYZ University, where I was involved in the finance club.
Experience: Worked as a financial analyst at ABC Corp, where I improved reporting efficiency by 20%.
Skills: Proficient in Excel and financial modeling, with a knack for data analysis and interpretation.
Intere...
- Q2. Explain your expierence in detail
(2 Questions)
- Q1. My motivation towards this job profile
- Ans.
I am motivated by the opportunity to make a positive impact, learn continuously, and collaborate with a passionate team.
Desire to contribute to meaningful projects, like improving patient care or developing innovative solutions.
Passion for continuous learning, such as attending workshops or pursuing certifications to enhance my skills.
Enjoyment of teamwork and collaboration, exemplified by successful group projects in ...
- Q2. What aspects of my profile fits with JD
I applied via Company Website and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why you want to join this company?
- Ans.
I admire your company's commitment to innovation and teamwork, and I believe my skills align perfectly with your goals.
Your company's reputation for fostering a collaborative environment aligns with my leadership style, as I believe teamwork drives success.
I am impressed by your commitment to sustainability and community engagement, which resonates with my personal values.
The opportunity to work with cutting-edge techn...
- Q2. What are the most important aspect of customer service?
- Ans.
The most important aspects of customer service are empathy, responsiveness, and problem-solving.
Empathy towards customers' needs and concerns
Responsiveness to customers' inquiries and complaints
Problem-solving skills to resolve issues and provide solutions
Clear communication and active listening
Personalization of service to meet individual needs
Consistency in service quality
Timeliness in addressing customer needs
Going ...
- Q3. How will you handle an irritated customer?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints
Empathize with their situation
Offer a solution to their problem
Remain calm and professional
Apologize for any inconvenience caused
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
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Hathway Team Lead Reviews and Ratings
based on 33 reviews
Rating in categories
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Assistant Manager
133
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|  ₹3.2 L/yr - ₹7.2 L/yr |
|
Team Lead
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| ₹2.4 L/yr - ₹7 L/yr |
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93
salaries
| ₹2 L/yr - ₹4.8 L/yr |
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Technical Support Engineer
79
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
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