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Hero FinCorp Collections Manager Interview Questions and Answers

Updated 7 Apr 2025

6 Interview questions

A Collections Manager was asked 4mo ago
Q. Please explain your family background.
Ans. 

I come from a diverse family background that values education, creativity, and community service.

  • My parents are both educators, which instilled a love for learning in me from a young age.

  • I have a sibling who is an artist, inspiring me to appreciate creativity and expression.

  • Our family often volunteers together, emphasizing the importance of giving back to the community.

A Collections Manager was asked
Q. How do you approach your work?
Ans. 

Effective work involves planning, prioritizing tasks, and maintaining communication to achieve goals efficiently.

  • Set clear goals: Define what needs to be accomplished, e.g., monthly collection targets.

  • Prioritize tasks: Focus on high-impact activities first, like following up on overdue accounts.

  • Maintain communication: Regularly update team members and stakeholders on progress.

  • Use technology: Implement collection s...

Collections Manager Interview Questions Asked at Other Companies

asked in HDFC Bank
Q1. Collection efficiency and how will do the collection, plan for th ... read more
Q2. How do banks make money and what are primary and secondary revenu ... read more
Q3. Past location agency contacts. How to repossess vehicles. Type of ... read more
Q4. Given the current situation, how would you reduce our GCL?
asked in HDFC Bank
Q5. What is your general knowledge regarding buckets and portfolio st ... read more
A Collections Manager was asked
Q. How do you manage collections agencies?
Ans. 

Managing collections agencies involves setting clear expectations, monitoring performance, and maintaining open communication.

  • Establish clear guidelines and expectations for collections agencies

  • Regularly monitor the performance of collections agencies

  • Maintain open communication channels with collections agencies

  • Provide feedback and address any issues promptly

  • Ensure compliance with legal and ethical standards

  • Consid...

A Collections Manager was asked
Q. What is your expected CTC growth on 5 lakhs?
Ans. 

I am willing to consider a 5 lakh CTC growth if it aligns with my career goals and the company's growth prospects.

  • I would need to understand the specific details of the growth opportunity, such as the timeline and performance expectations.

  • I would also want to discuss how this growth aligns with my career goals and the company's overall growth strategy.

  • Ultimately, I am open to considering a 5 lakh CTC growth if it ...

A Collections Manager was asked
Q. Personality development Command in mail communication
Ans. 

Effective mail communication requires a professional tone and clear, concise language.

  • Use a professional tone in all communications

  • Be clear and concise in your messages

  • Avoid using slang or informal language

  • Proofread your emails before sending to check for errors

  • Include a clear subject line and relevant information in the body of the email

A Collections Manager was asked
Q. Past location agency contacts. How to repossess vehicles. Type of sections used in legal activities. Approach on resolution of bucket collections if alone agency fails to achieve. How to perform audits inte...
Ans. 

Answering questions related to past location agency contacts, vehicle repossession, legal sections, bucket collections resolution, and internal/external audits for Collections Manager position.

  • Past location agency contacts can be maintained through a database or CRM system for easy access.

  • Repossessing vehicles typically involves following legal procedures and working with a towing company.

  • Legal activities may invo...

Hero FinCorp HR Interview Questions

20 questions and answers

Q. Please introduce yourself.
Q. Do you have a clear understanding of the job role for which you have applie ... read more
Q. What are your reasons for wanting to change companies after only six months ... read more

Hero FinCorp Collections Manager Interview Experiences

13 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. About our previous experience, previous company culture
  • Q2. What about your previous experience ?
  • Q3. How to work ?
  • Ans. 

    Effective work involves planning, prioritizing tasks, and maintaining communication to achieve goals efficiently.

    • Set clear goals: Define what needs to be accomplished, e.g., monthly collection targets.

    • Prioritize tasks: Focus on high-impact activities first, like following up on overdue accounts.

    • Maintain communication: Regularly update team members and stakeholders on progress.

    • Use technology: Implement collection softwa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is good but all about your reporting manager ..
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

What about myself in financial experience

Round 2 - HR 

(2 Questions)

  • Q1. Salary negotiation
  • Q2. How much salary growth
  • Ans. 

    Salary growth in the Collections Manager role varies depending on factors such as experience, performance, and company policies.

    • Salary growth in this role is typically influenced by factors such as years of experience in the field.

    • Performance evaluations and meeting targets can also lead to salary increases.

    • Company policies and annual reviews may determine the extent of salary growth for Collections Managers.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview question so easy.i appreciate this
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction Family Introduction Qualification introduce etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. AOP target your company
  • Q2. Pls explain your family baground
  • Ans. 

    I come from a diverse family background that values education, creativity, and community service.

    • My parents are both educators, which instilled a love for learning in me from a young age.

    • I have a sibling who is an artist, inspiring me to appreciate creativity and expression.

    • Our family often volunteers together, emphasizing the importance of giving back to the community.

  • Answered by AI
Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Past location agency contacts. How to repossess vehicles. Type of sections used in legal activities. Approach on resolution of bucket collections if alone agency fails to achieve. How to perform audits int...
  • Ans. 

    Answering questions related to past location agency contacts, vehicle repossession, legal sections, bucket collections resolution, and internal/external audits for Collections Manager position.

    • Past location agency contacts can be maintained through a database or CRM system for easy access.

    • Repossessing vehicles typically involves following legal procedures and working with a towing company.

    • Legal activities may involve s...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Personality development Command in mail communication
  • Ans. 

    Effective mail communication requires a professional tone and clear, concise language.

    • Use a professional tone in all communications

    • Be clear and concise in your messages

    • Avoid using slang or informal language

    • Proofread your emails before sending to check for errors

    • Include a clear subject line and relevant information in the body of the email

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Hero FinCorp Collections Manager interview:
  • Collection Management
  • Recovery
  • Repossession
  • Drr
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Questions Regarding collections
  • Q2. How to manage collections agencies
  • Ans. 

    Managing collections agencies involves setting clear expectations, monitoring performance, and maintaining open communication.

    • Establish clear guidelines and expectations for collections agencies

    • Regularly monitor the performance of collections agencies

    • Maintain open communication channels with collections agencies

    • Provide feedback and address any issues promptly

    • Ensure compliance with legal and ethical standards

    • Consider im...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Hero FinCorp Collections Manager interview:
  • Banking Collections
Interview preparation tips for other job seekers - Be confident and Honest

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Team manage.e 

(1 Question)

  • Q1. Expert in team management and Collection

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard work a key of success and i believe in smart work
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

The list of frequently asked group discussion topics on current affairs for freshers attending placement interviews

Round 3 - Aptitude Test 

Aptitude test that is typically required for job applications or internships. It can serve as a valuable resource for individuals seeking to evaluate and enhance their aptitude skills, boost their confidence, and ultimately achieve their career objectives.

Interview Preparation Tips

Interview preparation tips for other job seekers - As per Company policy

I applied via Recruitment Consulltant and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Career knowledge questions

Interview Preparation Tips

Topics to prepare for Hero FinCorp Collections Manager interview:
  • Career knowledge
Interview preparation tips for other job seekers - I just attended a simple steps to got the job
Direct interview with supervisor
Video call interview with head
Hr call for ctc
Thanks naukri

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Provide location and post.
  • Q3. 9 year collection experience handling product tw auto ,cv ,pl
Round 2 - Assignment 

Company policy assignment

Round 3 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. 5 lakh expection CTC growth
  • Ans. 

    I am willing to consider a 5 lakh CTC growth if it aligns with my career goals and the company's growth prospects.

    • I would need to understand the specific details of the growth opportunity, such as the timeline and performance expectations.

    • I would also want to discuss how this growth aligns with my career goals and the company's overall growth strategy.

    • Ultimately, I am open to considering a 5 lakh CTC growth if it is a ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please request review my profile and location.consider CTC.

Top trending discussions

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Interview Hub
4d (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Hero FinCorp Interview FAQs

How many rounds are there in Hero FinCorp Collections Manager interview?
Hero FinCorp interview process usually has 1-2 rounds. The most common rounds in the Hero FinCorp interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Hero FinCorp Collections Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hero FinCorp. The most common topics and skills that interviewers at Hero FinCorp expect are Collection Management, Collections, Lap, Recovery and Debt Recovery.
What are the top questions asked in Hero FinCorp Collections Manager interview?

Some of the top questions asked at the Hero FinCorp Collections Manager interview -

  1. Past location agency contacts. How to repossess vehicles. Type of sections used...read more
  2. Personality development Command in mail communicat...read more
  3. How to manage collections agenc...read more
What are the most common questions asked in Hero FinCorp Collections Manager HR round?

The most common HR questions asked in Hero FinCorp Collections Manager interview are -

  1. Tell me about yourse...read more
  2. Where do you see yourself in 5 yea...read more
  3. What are your salary expectatio...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.5/5

based on 30 interview experiences

Difficulty level

Easy 25%
Moderate 50%
Hard 25%

Duration

Less than 2 weeks 38%
2-4 weeks 38%
6-8 weeks 13%
More than 8 weeks 13%
View more
Hero FinCorp Collections Manager Salary
based on 283 salaries
₹4 L/yr - ₹9.3 L/yr
16% more than the average Collections Manager Salary in India
View more details

Hero FinCorp Collections Manager Reviews and Ratings

based on 254 reviews

4.4/5

Rating in categories

4.1

Skill development

4.3

Work-life balance

4.3

Salary

4.1

Job security

4.2

Company culture

3.9

Promotions

4.1

Work satisfaction

Explore 254 Reviews and Ratings
Collections Manager

Mumbai,

Vijayawada

+1

4-10 Yrs

₹ 5.5-8.5 LPA

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