AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Ison Technologies Customer Agent Interview Questions and Answers
Ison Technologies Customer Agent Interview Experiences
1 interview found
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
Test about call agent and customer service
(4 Questions)
- Q1. Products that mtn offer
- Ans.
MTN offers a wide range of products including mobile phones, data plans, airtime top-ups, and mobile money services.
Mobile phones
Data plans
Airtime top-ups
Mobile money services
- Q2. What do you understand about call agent
- Q3. How can you help angry customer
- Q4. What does call agents do
- Ans.
Call agents handle incoming and outgoing phone calls for customer service, sales, or support purposes.
Answer customer inquiries and provide information
Resolve customer complaints and issues
Make outbound calls for sales or follow-ups
Update customer records and information
Transfer calls to appropriate departments or individuals
Top trending discussions
Interview questions from similar companies
Team Lead Interview Questions & Answers
TekisHub Consulting Services
Anonymous
posted on 20 Dec 2024
(1 Question)
- Q1. What is recruitment
- Ans.
Recruitment is the process of attracting, selecting, and appointing suitable candidates for jobs within an organization.
Identifying job vacancies and defining roles and responsibilities.
Creating job descriptions and specifications to attract the right candidates.
Utilizing various channels for sourcing candidates, such as job boards, social media, and recruitment agencies.
Screening resumes and applications to shortlist ...
(1 Question)
- Q1. Previous year experience
(1 Question)
- Q1. Type of value added to the company
- Ans.
I add value to the company by leveraging my skills and experience to drive growth, improve efficiency, and enhance overall performance.
Implementing cost-saving initiatives
Developing innovative solutions to challenges
Improving processes and workflows
Increasing revenue through strategic partnerships
Enhancing customer satisfaction and retention
Nitharsana Natarajan
Selected
I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell about my self and experience
- Ans.
I am a dedicated professional with diverse experience in project management and team collaboration across various industries.
Over 5 years of experience in project management, successfully leading teams to deliver projects on time and within budget.
Worked at XYZ Corp, where I improved operational efficiency by 20% through process optimization.
Skilled in stakeholder communication, having facilitated meetings with clients...
(1 Question)
- Q1. Telling about myself and my experience with my manager
(2 Questions)
- Q1. About my self and experience
- Q2. About my hobbies
(2 Questions)
- Q1. Document verify
- Q2. Tel about my favorite topic
- Ans.
My favorite topic is artificial intelligence and its impact on society.
AI has revolutionized various industries such as healthcare, finance, and transportation
Ethical considerations surrounding AI development and deployment are crucial
AI has the potential to both improve and disrupt society in significant ways
Interview Preparation Tips
Selected
(1 Question)
- Q1. Tell me about the INVEST process
- Ans.
INVEST is a set of criteria used to evaluate user stories in Agile development.
INVEST stands for Independent, Negotiable, Valuable, Estimable, Small, and Testable.
Each user story should be independent from others, negotiable in terms of details, valuable to the customer, estimable in terms of effort, small enough to be completed in a single iteration, and testable to ensure quality.
For example, a user story like 'As a ...
(1 Question)
- Q1. What are your expectations
Skills evaluated in this interview
Senior Software Engineer Interview Questions & Answers
Saama Technologies
Anonymous
posted on 10 May 2020
I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Object Oriented Concepts and basic list/tuple/dictionary/ datetime conversion
- Q2. Project done in last company and how will you help Saama?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.
Aptitude test
Current affairs
(1 Question)
- Q1. Puzzle , sql related questions
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Drill Down,Drill through
- Q2. Dax functions like date add,date diff,time Intelligence
- Q3. Import direct query
Interview Preparation Tips
Software Engineer Interview Questions & Answers
Saama Technologies
Prashant Kumar
posted on 15 Jul 2022
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
If you are a fresher , then this is for you else almost no coding test for experienced candidates.
(1 Question)
- Q1. Javascript basics, Angular react general questions depends upon profile.
(1 Question)
- Q1. They asked general questions related to some hectic situation faced in previous company / project..
Interview Preparation Tips
Ison Technologies Interview FAQs
Tell us how to improve this page.
Ison Technologies Interviews By Designations
- Ison Technologies Customer Agent Interview Questions
- Ison Technologies Accounts & Finance Executive Interview Questions
- Ison Technologies Customer Care Executive Interview Questions
- Ison Technologies Global Customer Support Interview Questions
- Ison Technologies Project Manager IT Infrastructure Interview Questions
- Ison Technologies Network Engineer Interview Questions
- Ison Technologies HR Specialist Interview Questions
Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 1 interview experience
Difficulty level
Interview Questions from Similar Companies
|
Assistant Manager
13
salaries
|  ₹5.9 L/yr - ₹23.4 L/yr |
|
Accounts & Finance Manager
9
salaries
| ₹6.6 L/yr - ₹10 L/yr |
|
Software Engineer
7
salaries
| ₹3 L/yr - ₹9.6 L/yr |
|
Technical Lead
6
salaries
| ₹30 L/yr - ₹32 L/yr |
|
NOC Analyst
6
salaries
| ₹3 L/yr - ₹3.8 L/yr |
Saama Technologies
DISYS
Data-Core Systems
Blenheim Chalcot
- Home >
- Interviews >
- Ison Technologies Interview Questions
