JW Marriott Housekeeping Guest Services Agent Interview Questions and Answers

I am a recent graduate with a degree in Business Administration and a passion for marketing and project management.

• Graduated with a Bachelor's degree in Business Administration

• Passionate about marketing and project management

• Completed internships in marketing departments

• Strong communication and organizational skills

The F&B department in a company is responsible for managing food and beverage operations, including menu planning, ordering supplies, and ensuring quality service.

• Responsible for menu planning and development

• Oversees ordering and inventory management of food and beverage supplies

• Ensures quality service and customer satisfaction

• Coordinates with kitchen staff and servers for smooth operations

• Manages pricing and cost cont...read more

Types of services include table service, counter service, buffet service, and self-service.

• Table service involves a server bringing food and drinks to the table.

• Counter service requires customers to order and pick up their food at a counter.

• Buffet service allows customers to serve themselves from a variety of dishes.

• Self-service involves customers preparing their own food or drinks.

Housekeeping pertains to the management and organization of a living space to maintain cleanliness and order.

• Housekeeping involves cleaning, organizing, and maintaining a home or other living space.

• It includes tasks such as dusting, vacuuming, mopping, and laundry.

• Housekeeping also involves decluttering, tidying up, and ensuring proper storage of items.

• Regular housekeeping helps prevent the buildup of dirt, dust, and g...read more

Jaggery is a traditional non-centrifugal cane sugar consumed in many countries in Asia and Africa.

• Types of jaggery include palm jaggery, sugarcane jaggery, date palm jaggery, and coconut jaggery.

• Jaggery can also be made from sap of the Palmyra palm, sugar cane, or date palm.

• Different types of jaggery vary in color, taste, and texture based on the source of the sugar.

Butter can be extracted by churning cream until the fat separates from the liquid.

• Obtain fresh cream from milk or purchase heavy cream from the store.

• Allow the cream to come to room temperature.

• Place the cream in a jar or container and shake or use a hand mixer to churn it.

• Continue churning until the fat separates from the liquid, forming butter.

• Drain the liquid (buttermilk) from the butter and rinse the butter with co...read more

Types of service refer to the different categories or classifications of services provided by a company or organization.

• Types of service can include customer service, technical support, consulting, maintenance, and more.

• Each type of service may require different skills, training, and resources to deliver effectively.

• For example, a software company may offer customer service to assist users with technical issues, while ...read more

Biryani is a popular Indian dish made with fragrant rice, spices, and meat or vegetables.

• Hyderabadi Biryani - famous for its unique blend of spices and basmati rice

• Lucknowi Biryani - known for its rich flavors and use of saffron

• Kolkata Biryani - features potatoes and boiled eggs along with meat

• Ambur Biryani - originated in Tamil Nadu and is spicy and flavorful