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Nokia Customer Care Executive Interview Questions and Answers

Updated 20 Jun 2025

Nokia Customer Care Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Personal details
  • Ans. 

    I am a dedicated customer care executive with a passion for helping others and resolving issues efficiently.

    • Strong communication skills: I effectively convey information to customers.

    • Problem-solving abilities: For example, I once resolved a complex billing issue for a customer in under 10 minutes.

    • Empathy: I always strive to understand the customer's perspective and provide personalized solutions.

    • Experience with CRM sof...

  • Answered by AI
  • Q2. Skills and development
  • Q3. Experiences and education skills
  • Q4. Past educations
  • Q5. And ask to many questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Concentrate your jobs and improve your skills

Top trending discussions

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Interview Hub
6d (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself??

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't tell anything that you don't know just be simple they only want to know that your capable of speaking dont tell anything that you really dont know after that they will ask you about the things that say in your introduction so please tell what you actually like.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you won a 1 billion dollar lottery?
Q2. During the interview process, all the questions were related to e ... read more
Q3. Introduction Explain something in English What is customer care o ... read more
Q4. If a customer had two queries at the same time, how did you handl ... read more
Q5. Tell me about this product and how you would sell it to a custome ... read more

I applied via Referral and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were only related to QUALIFICATION, experience, can you do sales, knowledge about telecom.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a third party job, Vodafone do not hire onroll employees unless its for the head managers like store manager and above. Very bad behaviour, overtime with dictatorship kind of behaviour. No respect unless you bootlick.
I have joined just because I need money

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Your weekness and Strength
  • Q2. Why you want to Work in This Company
  • Q3. Tell me Something about Yourself
  • Q4. Where have U worked before

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Patient and Keep a Smile

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. I am excited for interview
  • Q2. I am deserve this job

Interview Preparation Tips

Interview preparation tips for other job seekers - basicaly knowledge of sales in all electronics device but broad band is important our life

I applied via Company Website and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about your self?
  • Q2. Tell about your pervious experience
  • Q3. How to sell wifi connection
  • Q4. Why do leave your last job?
  • Q5. Why should I hire you?
  • Q6. And why you choose this company?
  • Q7. After hr round second round a online test third round sales manager ask same question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Improve your communication skills
Convencing power

Nokia HR Interview Questions

37 questions and answers

Q. What telecom or product roles have you performed, and what challenges did y ... read more
Q. How many years have you worked in fixed income?
Q. What is your aim?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Distributer selected 

(2 Questions)

  • Q1. Qualification and Sales skills
  • Q2. Salary offer and Target performance
Round 3 - Selection immediately 

(1 Question)

  • Q1. Formalaties done by me and selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Formalaties done by employer sides and I accept offer
Are these interview questions helpful?

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Round: HR Interview
Experience: my self Uma Shankar I belong to U.P (Uttar Pradesh) I am pass out my 10th,12th from open school currently I am doing self-improvement course When I am tocking about my family in my family my father my mother and one elder brother and also me
I have total 3-year experience of sale and field executive
and last when you want to know about my hobbies playing game and also listening music and last and important traveling in out of city
That's all about me

Round: aspected salleary
Experience: I am telling about that in last company I am getting 14k CTC without convance then he was saying that they can provide me 16k CTC and i am agreed on this salary

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Answers are not new realize what you know

Round 3 - Group Discussion 

Most of the time topic given by someone may not be relevant so don't say I agree with others simply don't agree with them

Round 4 - Aptitude Test 

Show them some respect ask them to explain your role in the company do listen what they say

Interview Preparation Tips

Topics to prepare for Vodafone Idea Customer Care Executive interview:
  • Modern history
  • Devotion
  • Music
  • Native culture
  • Self discovery
  • Name science
  • Rewind past
Interview preparation tips for other job seekers - Be sin free, remember evrything you see everything you hear may be a test by your employer, you are being monitored forever, The true requirement is goodness, food culture is one of the important factor in achieving dream job

I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. You can do field work
  • Q2. You can sale broadband

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was frankly but related sales and MBA education .
Habit extrenth and wickness
Hardwork demand with smart work for sell

Nokia Interview FAQs

What are the top questions asked in Nokia Customer Care Executive interview?

Some of the top questions asked at the Nokia Customer Care Executive interview -

  1. Personal deta...read more
  2. Experiences and education ski...read more
  3. Skills and developm...read more

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Overall Interview Experience Rating

3/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

2-4 weeks 100%
View more
Nokia Customer Care Executive Salary
based on 7 salaries
₹0.8 L/yr - ₹2.6 L/yr
41% less than the average Customer Care Executive Salary in India
View more details

Nokia Customer Care Executive Reviews and Ratings

based on 4 reviews

4.5/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

4.9

Job security

4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

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