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Persistent Systems Senior Technical Support Engineer Interview Questions and Answers

Updated 20 Jun 2025

Persistent Systems Senior Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. Explaining the ITIL framework?
  • Ans. 

    ITIL is a framework for IT service management that aligns IT services with business needs.

    • ITIL stands for Information Technology Infrastructure Library.

    • It provides best practices for delivering IT services effectively.

    • The framework is divided into five stages: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.

    • For example, in Service Design, organizations create n...

  • Answered by AI
  • Q2. How does the SLA work? Explain about Active Directory and azure questions

I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They have ask about active directory
  • Ans. 

    Active Directory is a directory service by Microsoft for Windows domain networks, managing users, computers, and resources.

    • Centralized management of user accounts and permissions.

    • Supports Group Policy for enforcing security settings across devices.

    • Facilitates single sign-on (SSO) for seamless access to resources.

    • Organizes resources in a hierarchical structure using domains, trees, and forests.

    • Example: Users can be grou...

  • Answered by AI
  • Q2. Fsmo roll, service desk communication

Interview Preparation Tips

Interview preparation tips for other job seekers - On this position take a strong knowledge about active directory

Senior Technical Support Engineer Interview Questions Asked at Other Companies

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Q4. How would you explain technical issues and the reasons for delays ... read more
Q5. How do you ensure that the internet is working?

What people are saying about Persistent Systems

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a data engineer
6d
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Hi everyone, I have an offer from Deloitte as a data engineer for 15 CTC (all fix) + 10% variable I still have some time left on my notice period. Should I try for more offers and ask Deloitte to match? Yoe 3 CCTC : 6
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I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Standard Aptitude questions

Round 2 - Coding Test 

Based on strings and array

Round 3 - One-on-one 

(1 Question)

  • Q1. Background questions and technical questions related to problem solved

Interview Preparation Tips

Interview preparation tips for other job seekers - Mindtree is one of the best companies, i really miss working there.
It's more on your self development and your carrier.

I applied via Campus Placement and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Prepare normal for aptitude - maths, quant, analytic

Round 2 - Group Discussion 

My GD topic was Is internet good for students or not

Round 3 - Coding Test 

I didn't attempt this as I was noob back in third year Engg

Round 4 - HR 

(1 Question)

  • Q1. Basic questions can you relocate, tell me about ur GD and composition

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy peasy give ur best. Prepare well. Hope u get the job. Phir tho google ka hi dream rhe gaya he mera.

Software Engineer Interview Questions & Answers

NTT Data user image NIDHI PRIYADARSHINI

posted on 9 Apr 2015

Interview Questionnaire 

6 Questions

  • Q1. Tell me about your project
  • Ans. 

    Developed a web-based project management tool for a startup

    • Used React for the frontend and Node.js for the backend

    • Implemented user authentication and authorization using JWT

    • Integrated with third-party APIs such as Trello and Slack

    • Implemented real-time updates using WebSockets

    • Deployed on AWS using EC2 and RDS

  • Answered by AI
  • Q2. Write the idea or algorithm for d program of fibonacci series
  • Q3. One question from your subject
  • Q4. Introduce yourself
  • Ans. 

    I am a software engineer with experience in developing web applications and mobile apps.

    • Proficient in programming languages such as Java, Python, and JavaScript

    • Skilled in using frameworks like React, Angular, and Spring Boot

    • Experienced in working with databases such as MySQL and MongoDB

    • Familiar with Agile development methodologies and DevOps practices

  • Answered by AI
  • Q5. If I give you a box full of pencils..in how many ways can you use it
  • Q6. Do you have any question for me

Interview Preparation Tips

Round: Test
Experience: Time management is very important to clear the aptitude test. Besides this a lot of practice is also very important.  This round is the major filteration round. Though each round is a major filteration round cuz NTT DATA is not a bulk recruiter like cts, infy etc. Almost 2-3 thousand students were there for this round from 6 different colleges and only 100 of them were selected.
Tips: Its better to start with the preparation from before and do consider the previous year placement papers available at indiabix. You can practice more n more. Apart from this you can go through the r.s aggarwal aptitude book also.

Round: Group Discussion
Experience: There were many panels and each panel had 10-12 students. The H.r first decided some other topic but when he asked wether everybody is aware of the topic ..there were few who didn't know about it. .so he picked up another topic. Fortunately he asked me to start with the discussion.  Always try to be the one to break the ice.
Tips: The only key to crack this round is that yku should talk. You should definitely not confuse gd with debate. You should not argue or by any chance shouldn't sound arrogant.

Round: Technical Interview
Experience: They will definitely ask about your project so be thorough with that. Ntt data is a Japanese company . Though this is IT but it will ask  from the subject of your own choice from people those who have a non IT background. After you get shortlisted in d gd they will give you a form to fill. Do fill that form without fail. If it is blank then even if u go to the hr round he will reject you.
Tips: Just be confident and always smile. Be careful on what you write in your resume cuz they can ask about anything based on your resume.

Round: HR Interview
Experience: This round was a cake walk. Just be confident and updated about the company.  Do ask him a question if he asks you to do that.but make sure it shouldn't be vague or out of the picture.
Tips: Keep smiling and don't get nervous.  If they ask you about location preferences,  dun get firm at one place.try to be flexible.

General Tips: Donot loose hope at any cost. You never know when your moment is going to arrive. Do practice the aptitude as much as you can. Finally NTT DATA selected only 50 overall in wch 11 were from my college n i was lucky to be one of them. the offer letter was issued the same day and we were all venerated.  Its just a game of confidence. All the best
Skill Tips: Try to add some co curricular activities and justify your role.
Skills: communication, technical knowledge, management skills, leadership
College Name: SATHYABAMA UNIVERSITY
Motivation: You will find the it companies mostly head quartered in U.S but this company is in Japan. Plus you have better opportunity and growth compared to other companies cuz its not a bulk recruiter.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Java ( socket programming, OOPS, DS )
  • Q2. Write about your dream
  • Ans. 

    My dream is to build innovative software solutions that positively impact people's lives.

    • Developing cutting-edge technology

    • Creating user-friendly interfaces

    • Solving complex problems

    • Collaborating with talented individuals

    • Making a difference in society

    • Continuous learning and growth

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: GRE givers , you can make it through this. Brush up your technical skills for the programming section.
Tips: GRE quant and verbal and quick review from tutorialspoint.com would do the trick.

Round: Group Discussion
Experience: I had fun. I won a few debate competitions in various technical symposiums so, It gave a good experience about being quiet at the right moment.
Tips: Turn to your GRAB-ON mode. Never miss any chance. Learn to know when to be quiet and when to talk in a GD. Try to bring down the heat If two participants are getting into a argumentative discussion.

Round: Stress Interview
Experience: It was really difficult. Exactly after the GD, we were asked to right an essay in a very less time and our capability to manage the stress was observed.
Tips: Be calm and write all that you know in a presentable way.

Round: Technical Interview
Experience: I did a project in my 3rd year which included few concepts on Socket programming which helped me a bit in this round. I answered confidently and I was put to a confidence test too to see how sure I was about the answer.
Tips: A quick review on the day of interview and involving in friendly discussion about programming languages before the test helps.

Round: HR Interview
Experience: I was asked few technical questions in this round and later moved on to the general logical questions. Questions like, cutting a bread into multiple slices, finding the corresponding switch among 3 switches for 3 bulbs in room were asked. Find the sum of 1-10 in 4 seconds was asked suddenly. Thanks to Arithmetic Progressions :P.
Tips: Use your logical ability to answer.

Skills: Java, C, Body Language, Mental ability, Confidence.
College Name: Malla Reddy Institute of Engineering & Technology ( MRIET )
Motivation: Ranked among the top 50 of the Fortune 500. Expanding organizations which include lot of opportunities.

Interview Preparation Tips

Round: Group Discussion
Experience: The result were announced just after the session. The basis of selection was confidence & communication skill as usual.
It was mostly a nice & health discussion.
Tips: Talk short & precise.
Use your hands in explanations.
Dont argue just discuss
Duration: 15 min minutes

Round: Technical Interview
Experience: Questions from c programming, database management, c++, data structure were asked. The HR was trying to confuse and showing confidence was important.

Tips: Answer with confidence
Dont say directly NO to a question

Round: HR Interview
Experience: It was all about confidence and your ability to converse.
HR asked me about myself and why did i want to join the firm etc.
He was mostly looking for a positive attitude.
Tips: Keep a smile.
Converse well & again be confident.
Confidence is the key but overconfidence is bad.

General Tips: Keep your cool
Be confident
Have a positive approach
Skill Tips: Prepare well for Interview
Be confident about wat you know.
Skills: Programming, positive attitude, Confidence
College Name: Gandhi Institute Of Engineering And Technology
Motivation: It is a MNC.
Growth will be good
Future scopes are high
Are these interview questions helpful?

I applied via Referral

Interview Questionnaire 

5 Questions

  • Q1. You have knowledge of data structure? Tell me about it
  • Ans. 

    Data structures are a way to organize and store data efficiently.

    • Data structures are used to store and manipulate data in a structured manner.

    • They provide different ways to access and perform operations on the data.

    • Examples include arrays, linked lists, stacks, queues, trees, and graphs.

  • Answered by AI
  • Q2. Tell me something about your major project
  • Ans. 

    Developed a web-based project management tool for tracking tasks and deadlines

    • Used React.js for front-end development

    • Implemented RESTful APIs using Node.js and Express for back-end

    • Utilized MongoDB for database management

    • Incorporated user authentication and authorization features

    • Integrated real-time notifications using Socket.io

  • Answered by AI
  • Q3. What is your name ?
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common name in English-speaking countries

    • Easy to remember and pronounce

  • Answered by AI
  • Q4. What does my name mean?
  • Ans. 

    The question is unrelated to the medical field and is not a puzzle or riddle.

    • The question is asking about the meaning of the interviewer's name.

    • You can ask the interviewer about the origin or cultural significance of their name.

    • You can also mention that names often have different meanings in different languages or cultures.

  • Answered by AI
  • Q5. What are your strenghts?
  • Ans. 

    My strengths include problem-solving skills, attention to detail, and strong communication abilities.

    • Strong problem-solving skills - I enjoy tackling complex issues and finding creative solutions.

    • Attention to detail - I am meticulous in my work and strive for accuracy in all tasks.

    • Strong communication abilities - I can effectively convey ideas and collaborate with team members.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The written test of hexaware was way more tough than i thought. Basically you will see on other website that hexaware written test is easy but it was not trust me. So talking more about my test there were 4 sections verbal, aptitude, analytical reasoning and technical also. I am a electronics and communication student so there were technical question from my field of study only but for IT and Computer Science there were programming questions. And there is 10 mins of essay writting also.
Tips: Be prepare for anything. Dont judge the written exam will be easy or tough anything can happen and prepare your best.
Duration: 60 minutes
Total Questions: 75

Round: Group Discussion
Experience: Well, i think my group discussion topic was easy but the only problem was that every person is fully aware of that topic so thought process has become very simple. But still somehow i manage to clear this round also.
Tips: Be calm and if you dont know about some topic so wait for few minutes and listen what others are saYing . The HR will only be checking your communication skills.
Duration: 10 mins minutes

Round: Technical Interview
Experience: I am an EC student so there were very basic question of c and data structure programming and from my field he only asked about my project work and keep asking question from it. I guess he was checking my patience.

Round: HR Interview
Experience: The HR round was quite good. The question was really very basic from my family and strengths and weakness. But i dont know why he asked me a question of c programming and he asked me to make a program generally i have never heard that in HR interview, the HR asking you a technical question but anything can happen .
Tips: Keep yourself calm . Keep wide knowledge of your field.

Skills: Basic C/C++, Communication, Ability To Deliver On A Project, Ability To Work In A Team, Ability To Deliver On A Project, Advance Communication, Confidence
College Name: IPS College of Technology & Management
Motivation: Hexaware is globally recognised company plus its an MNC.

Skills evaluated in this interview

Interview Preparation Tips

Round: Resume Shortlist
Experience: This round they want to know about why do you want to leave your job?
current ctc
expected ctc
how many experience do you have on particular technology?
Tips: this round is simple you have to tell all the details of your profile and if they want this profile candidate they shortlisted you..
they want positive response, so be positive.

Interview Preparation Tips

Round: Resume Shortlist
Experience: A telephonic of technical round basics about C concepts and Embedded C Concepts in order to call for next round .

Persistent Systems Interview FAQs

How to prepare for Persistent Systems Senior Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Persistent Systems. The most common topics and skills that interviewers at Persistent Systems expect are Linux, PLSQL and SQL.
What are the top questions asked in Persistent Systems Senior Technical Support Engineer interview?

Some of the top questions asked at the Persistent Systems Senior Technical Support Engineer interview -

  1. They have ask about active directo...read more
  2. Explaining the ITIL framewo...read more
  3. How does the SLA work? Explain about Active Directory and azure questi...read more

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Overall Interview Experience Rating

3/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

2-4 weeks 100%
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Persistent Systems Senior Technical Support Engineer Salary
based on 113 salaries
₹4 L/yr - ₹13 L/yr
19% less than the average Senior Technical Support Engineer Salary in India
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based on 14 reviews

3.8/5

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4.3

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3.9

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3.9

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3.9

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3.9

Company culture

3.6

Promotions

3.7

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