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I appeared for an interview before Jun 2024, where I was asked the following questions.
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I want to join BPO to leverage my communication skills, gain experience, and contribute to customer satisfaction in a dynamic environment.
I enjoy interacting with people and believe that my communication skills can help resolve customer issues effectively.
Working in a BPO will provide me with valuable experience in handling diverse customer queries, enhancing my problem-solving abilities.
The fast-paced environment of a...
Inbound calling is when customers call the company, while outbound calling is when the company calls the customers.
Inbound calling is reactive, while outbound calling is proactive.
Inbound calling is usually for customer support, while outbound calling is for sales or marketing.
Inbound calling is more common in service-based industries, while outbound calling is more common in product-based industries.
Examples of inboun...
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Customer Service Associate
17
salaries
| ₹1.1 L/yr - ₹2.4 L/yr |
HR Executive
14
salaries
| ₹1.2 L/yr - ₹3 L/yr |
Quality Analyst
13
salaries
| ₹1.9 L/yr - ₹3.5 L/yr |
Management Associate
9
salaries
| ₹5.5 L/yr - ₹8 L/yr |
Customer Service Executive
9
salaries
| ₹1.4 L/yr - ₹1.8 L/yr |
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