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SmartCoin Financials Customer Care Executive Interview Questions and Answers
SmartCoin Financials Customer Care Executive Interview Experiences
1 interview found
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.
(3 Questions)
- Q1. General questions
- Q2. Previous experience
- Ans.
I have over three years of experience in customer service, focusing on resolving issues and enhancing customer satisfaction.
Worked as a Customer Service Representative at XYZ Corp, handling over 50 calls daily.
Implemented a new ticketing system that reduced response time by 30%.
Trained new team members on effective communication and problem-solving techniques.
Received 'Employee of the Month' award for outstanding custo...
- Q3. Topic related to the company
(1 Question)
- Q1. Technical questions
(1 Question)
- Q1. Brief introduction
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Customer Service Executive Interview Questions & Answers
Pepper Content
Anonymous
posted on 9 Apr 2024
Selected
I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Stupid question they ask
- Q2. Nothing the are just useless
Interview Preparation Tips
Sunil Kumar M
Selected
I appeared for an interview before Apr 2024, where I was asked the following questions.
- Q1. Excel and advance excel
- Q2. Macro and VBA
- Q3. Dashboard and report
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. About myself, reason for living for previous company, and rolls an responsibility
- Q2. Rolls an responsibility
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
Basic excel problem, and pyhton, and sql
(1 Question)
- Q1. Basic interview questions over resume
(1 Question)
- Q1. Basic hr questions over salary and why do you wanna work with us
Interview Preparation Tips
- excel
- sql
- pyhton
Shreya Mittal
Selected
I applied via Campus Placement and was interviewed in Nov 2023. There were 3 interview rounds.
It was good. 1 hr duration
(1 Question)
- Q1. The questions were asked one on one
(1 Question)
- Q1. Normal hr questions were asked
Mrinal Tiwari
I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Joins and Basic aggregate questions
- Q2. Python pandas realted
Selected
I appeared for an interview before Feb 2023.
(1 Question)
- Q1. What is sql, what is key word, tell me something about pandas and numpy, hangman puzzle
- Ans.
SQL is a programming language used for managing and manipulating relational databases. Keywords are reserved words in SQL.
SQL is used to retrieve, insert, update, and delete data from databases
Keywords in SQL are reserved words that have a specific meaning and cannot be used as identifiers
Pandas is a Python library used for data manipulation and analysis
NumPy is a Python library used for numerical computing and array o...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via LinkedIn and was interviewed before Aug 2023. There were 2 interview rounds.
Basic GFG questions and basic logiccal reasoning
(1 Question)
- Q1. Why are you swithcing
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Why are you the right fit for this role?
- Ans.
I possess the analytical skills, industry knowledge, and collaborative mindset essential for a successful Business Analyst.
Strong analytical skills: I have experience in data analysis using tools like Excel and SQL, which helped my previous team identify key trends.
Industry knowledge: I have worked in the finance sector, understanding regulatory requirements and market dynamics, which is crucial for informed decision-m...
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Overall Interview Experience Rating
based on 1 interview experience
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SmartCoin Financials Customer Care Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Customer Support Executive
38
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|  ₹1.8 L/yr - ₹3.5 L/yr |
|
Data Analyst
23
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| ₹5.9 L/yr - ₹11.9 L/yr |
|
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