Tata Starbucks Customer Care Executive Interview Questions and Answers

Q1. Can you tell me about yourself?
Add your answer
Q2. What is strength?
Ans. 
Strength refers to the capacity to endure, overcome challenges, and maintain resilience in various situations.
• Physical strength: The ability to lift heavy objects, like a weightlifter competing in a championship.

• Emotional strength: Coping with loss, such as someone who remains positive after a loved one's passing.

• Mental strength: Staying focused under pressure, like an athlete performing in a high-stakes game.

• Social st...read more
Answered by AI
Add your answer

Q1. Mostly around customer service, p&l, driving revinue.
Add your answer

Q1. What is the food cost
Ans. 
Food cost refers to the total expense incurred in purchasing ingredients for food preparation, crucial for restaurant profitability.
• Definition: Food cost is the total cost of all ingredients used to prepare menu items, typically expressed as a percentage of total sales.

• Calculation: To calculate food cost percentage, divide the total food cost by total sales and multiply by 100. For example, if food costs are $2,000 and...read more
Answered by AI
Add your answer
Q2. What is cost cutting
Add your answer

Q1. How you control the daily food cost?
Ans. 
To control daily food cost, I implement inventory management, portion control, and cost analysis.
• Implement inventory management to track food usage and prevent wastage

• Enforce portion control to minimize food waste and control costs

• Conduct regular cost analysis to identify areas of improvement and cost-saving opportunities
Answered by AI
View 1 more answer

Q1. Why did u choose this company
Add your answer

Q1. 2 nd round about previous job experiences
Add your answer

Q1. About yourself why leave you your job and how many days
Add your answer
Q2. How many experience in hotel line & any other
Ans. 
I have 5 years of experience in the hotel industry and 2 years in the restaurant industry.
• 5 years of experience in the hotel industry

• 2 years of experience in the restaurant industry
Answered by AI
View 1 more answer
Q3. How much salary did you get and on which roll your job
Ans. Sir/mam I'm team leader, manager etc.
Answered Anonymously
Add your answer
Q4. Why do you want to change job
Ans. 
I am seeking new challenges and opportunities for growth in my career.
• Looking for a more challenging role

• Seeking opportunities for career advancement

• Wanting to learn new skills and expand my knowledge

• Desire for a change in work environment

• Wishing to work with a different team or company

• Need for better work-life balance

• Wanting to relocate to a different city or country
Answered by AI
View 1 more answer
Q5. What's your life goal
Add your answer
Q6. What's definition of customer service some short words ?
Ans. 
Customer service is providing assistance and support to customers before, during, and after a purchase.
• Listening to customers' needs and concerns

• Offering solutions and resolving issues

• Being friendly and courteous

• Going above and beyond to exceed expectations

• Providing timely and accurate information

• Creating a positive and memorable experience

• Building long-term relationships with customers
Answered by AI
Add your answer

Take aptitude test by hr

Q1. 2nd round is hr interview round
Add your answer

Q1. Where is work before and multiple types of quetion
Add your answer
Q2. What is hygiene and how to maintained hygiene
Add your answer
Q3. How to give you best service
Add your answer
Q4. How to manage you your team
Add your answer

Q1. Personal details, educational background
Add your answer