Team Computers Interview Questions and Answers

The current version of Windows 10 is 21H1.

• The current version of Windows 10 is 21H1, released in May 2021.

• Microsoft regularly updates Windows 10 with new features and security patches.

• Users can check their Windows 10 version by going to Settings > System > About.

• It is important to keep Windows 10 updated to ensure optimal performance and security.

PST is a personal storage table used by Outlook to store email data, while OST is an offline storage table used for offline access to email data.

• PST is used for storing email data on the server, while OST is used for offline access to email data.

• PST files are typically stored on the server, while OST files are stored on the user's local computer.

• PST files can be accessed from multiple devices, while OST files are speci...read more

To backup a pst file, simply copy the file to a secure location.

• Copy the pst file to an external hard drive or cloud storage

• Regularly backup the pst file to prevent data loss

• Consider using automated backup software for convenience

32-bit and 64-bit refer to the size of the data types that a processor can handle.

• 32-bit processors can handle data in 32-bit chunks, while 64-bit processors can handle data in 64-bit chunks.

• 64-bit processors can access more memory than 32-bit processors (up to 18.4 million TB compared to 4 GB).

• 64-bit processors can perform calculations on larger numbers more efficiently than 32-bit processors.

• 64-bit processors are gen...read more

The company specializes in innovative server solutions, focusing on reliability, scalability, and customer satisfaction.

• Founded in 2005, the company has grown to serve over 10,000 clients worldwide.

• Offers a range of server products, including dedicated servers, cloud solutions, and managed hosting.

• Committed to sustainability, using energy-efficient technologies in their data centers.

• Recognized for exceptional customer ...read more

I'm seeking new challenges and opportunities for growth that align with my career goals and aspirations.

• Desire for professional growth: I want to expand my skills in cloud technologies, which my current role doesn't fully support.

• Looking for a better cultural fit: My current company has a different work culture than what I thrive in, and I'm seeking a more collaborative environment.

• Pursuing new challenges: I feel I've ...read more

I want to work here to contribute to innovative server solutions and grow in a collaborative environment focused on excellence.

• I admire your company's commitment to cutting-edge technology, such as your recent advancements in cloud server management.

• The collaborative culture here aligns with my values; I thrive in environments where teamwork drives success.

• I am excited about the opportunity to work on large-scale serve...read more

Infrastructure technology devices include servers, routers, switches, and storage systems that support network operations.

• Servers: Physical or virtual machines that host applications and services (e.g., web servers, database servers).

• Routers: Devices that forward data packets between computer networks (e.g., Cisco routers).

• Switches: Network devices that connect devices within a LAN (e.g., managed switches for VLAN supp...read more

I am a dedicated and experienced Hardware & Networking Engineer with a strong background in troubleshooting and maintaining computer systems.

• Bachelor's degree in Computer Science

• Certified in Cisco networking

• Proficient in configuring routers and switches

• Experience in troubleshooting hardware and software issues

• Strong communication and problem-solving skills

DHCP (Dynamic Host Configuration Protocol) automates IP address assignment in networks, simplifying device connectivity.

• DHCP assigns IP addresses dynamically, reducing manual configuration.

• It operates on a client-server model, where clients request IPs from a DHCP server.

• Example: A laptop connects to Wi-Fi and receives an IP address automatically.

• DHCP can also provide other network configuration details, like subnet ma...read more

DNS (Domain Name System) translates domain names into IP addresses for easier internet navigation.

• DNS acts like a phonebook for the internet, mapping human-friendly domain names (e.g., www.example.com) to IP addresses (e.g., 192.0.2.1).

• It consists of various components, including DNS servers, resolvers, and records (A, CNAME, MX, etc.).

• When you enter a URL in your browser, a DNS query is sent to resolve the domain name...read more

Antivirus software protects computers from malware, viruses, and other malicious threats by detecting and removing them.

• Scans files and programs for known malware signatures.

• Real-time protection monitors system activities for suspicious behavior.

• Examples include Norton, McAfee, and Bitdefender.

• Regular updates are essential to protect against new threats.

• Can also include features like firewalls and phishing protection.

IP config is a command-line tool used to display and manage network configuration settings on a device.

• Displays IP address, subnet mask, and default gateway.

• Example: 'ipconfig' shows IPv4 and IPv6 addresses.

• Useful for troubleshooting network connectivity issues.

• Can release and renew DHCP leases with 'ipconfig /release' and 'ipconfig /renew'.

• Provides information on network adapters and their status.

A ping is a network utility used to test the reachability of a host and measure round-trip time for messages sent.

• Ping uses the Internet Control Message Protocol (ICMP) to send echo request messages.

• It helps diagnose network connectivity issues by checking if a device is reachable.

• For example, using 'ping google.com' checks if Google's server is online.

• Ping returns the time taken for the message to travel to the host a...read more

I have extensive experience in IT support, troubleshooting, and customer service, ensuring efficient resolution of technical issues.

• Over 3 years of experience in a service desk role, handling over 50 tickets daily.

• Proficient in using ticketing systems like ServiceNow and JIRA to track and resolve issues.

• Experience in remote troubleshooting for software and hardware issues, including VPN and network connectivity.

• Provide...read more

SLA stands for Service Level Agreement, defining expected service standards between providers and clients.

• SLA outlines the specific services provided, such as response times and resolution times.

• For example, an SLA may state that critical issues will be resolved within 4 hours.

• SLAs help manage client expectations and ensure accountability from service providers.

• They often include penalties for non-compliance, such as s...read more