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TVS Credit Services Ltd Collections Manager Interview Questions and Answers

Updated 28 Jul 2025

TVS Credit Services Ltd Collections Manager Interview Experiences

6 interviews found

Collections Manager Interview Questions & Answers

user image Praveen Kumar Tiwari

posted on 10 Jul 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025, where I was asked the following questions.

  • Q1. How many time working in other company
  • Q2. You can do this collection role
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jul 2024, where I was asked the following questions.

  • Q1. Explain about your previous job role
  • Ans. 

    In my previous role as a Collections Manager, I oversaw the management of accounts receivable and improved collection processes.

    • Managed a team of 5 collectors, ensuring targets were met and providing training on best practices.

    • Implemented a new software system that reduced collection time by 20%, enhancing efficiency.

    • Developed and maintained relationships with clients to negotiate payment plans, resulting in a 15% incr...

  • Answered by AI
  • Q2. Why you choosing this company
  • Ans. 

    I am drawn to this company for its commitment to innovation, strong values, and opportunities for professional growth in collections management.

    • The company's reputation for excellence in collections management aligns with my professional values.

    • I admire the innovative strategies your team employs to enhance recovery rates, such as utilizing advanced analytics.

    • The emphasis on employee development and training programs s...

  • Answered by AI

Collections Manager Interview Questions Asked at Other Companies

asked in HDFC Bank
Q1. Collection efficiency and how will do the collection, plan for th ... read more
Q2. How do banks make money and what are primary and secondary revenu ... read more
Q3. Past location agency contacts. How to repossess vehicles. Type of ... read more
Q4. Given the current situation, how would you reduce our GCL?
asked in HDFC Bank
Q5. What is your general knowledge regarding buckets and portfolio st ... read more
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jul 2024, where I was asked the following questions.

  • Q1. Company ka sel kya collection ke Aadhar per chalta hai chalta h to kyo
  • Q2. RBI ki guideline collection executive ko customer se kaisa relationship rakhna chahie

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer ki santushti se hi collection kiya jata hai

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Collations and financial services releted questions only
  • Q2. Finance, collection, marketing activities, branch management,FD,Rd,
  • Q3. Finance related question only

Interview Preparation Tips

Topics to prepare for TVS Credit Collections Manager interview:
  • Communication Skills
  • Finance
  • Collations
  • Branch Management
Interview preparation tips for other job seekers - TVs is best company in India and collation managar role only job
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What is your family background?
  • Q5. What are your salary expectations?
  • Q6. Share details of your previous job.
  • Q7. Why should we hire you?
  • Q8. Why are you looking for a change?
Round 3 - Case Study 

My company track record

Interview Preparation Tips

Interview preparation tips for other job seekers - My past experience 14 manth and my track record

I applied via Company Website

Interview Questionnaire 

1 Question

  • Q1. Emi collections

Interview Preparation Tips

Interview preparation tips for other job seekers - Good morning , iam interested collections

TVS Credit Services Ltd HR Interview Questions

38 questions and answers

Q. Why are you choosing this company?
Q. Explain your previous job role.
Q. Where are you from?

Top trending discussions

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Interview Hub
2w
a sales executive
Walked out of an interview today
I walked out of an interview today. This was my third interview with the company. Interviewer goes on to mention there's a fourth interview with the manager and I said nope. I stood up, and said "you've met me 3 times already and should know if you want to hire me at this point. I am not doing a 4th interview." She was shocked. I wish I took a picture of the look on her face. She kept saying, "but I really like you." And, "no one's ever done this before." Nope, don't care.
Got a question about TVS Credit Services Ltd?
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Interview questions from similar companies

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. On collection

Interview Preparation Tips

Interview preparation tips for other job seekers - Super knowledge from hr team , so important question are asking in interview , they effect on collection
Are these interview questions helpful?
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

As call HR manager as discussed all information than training program manager

Round 3 - Assignment 

Hr manager as discussed to my previous experience above over organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Archive and complete target ,new product development

Interview Questionnaire 

2 Questions

  • Q1. He said your highest streangth
  • Q2. I was say anytime, anymore and anything i do it.

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is the NPA bucket...
  • Ans. 

    NPA bucket refers to Non-Performing Assets in a collection portfolio.

    • NPA bucket is a category of loans or debts that are not being repaid by the borrower.

    • These assets are considered non-performing when the borrower fails to make scheduled payments for a certain period of time.

    • NPA bucket is a key metric used by collections managers to track the performance of their portfolio.

    • It is important for collections managers to c...

  • Answered by AI
  • Q2. NPA Bucket is starting from 90+ DPD
  • Ans. 

    NPA Bucket starting from 90+ DPD means accounts that are 90 days past due or more.

    • NPA Bucket refers to accounts that have not been paid for a certain number of days, starting from 90+ DPD.

    • It indicates a higher level of delinquency and risk for the lender.

    • Collections Manager would need to focus on strategies to recover payments from these accounts.

    • Examples: contacting the debtor, offering payment plans, or initiating le...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Paper work , verification, Discussion CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company... employee aslo very good and supportive

TVS Credit Services Ltd Interview FAQs

How many rounds are there in TVS Credit Services Ltd Collections Manager interview?
TVS Credit Services Ltd interview process usually has 2-3 rounds. The most common rounds in the TVS Credit Services Ltd interview process are HR, Resume Shortlist and Case Study.
How to prepare for TVS Credit Services Ltd Collections Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TVS Credit Services Ltd. The most common topics and skills that interviewers at TVS Credit Services Ltd expect are Collections, Recovery, Debt Recovery, Collection Management and Delinquency Management.
What are the top questions asked in TVS Credit Services Ltd Collections Manager interview?

Some of the top questions asked at the TVS Credit Services Ltd Collections Manager interview -

  1. Collations and financial services releted questions o...read more
  2. Finance, collection, marketing activities, branch management,FD,...read more
  3. RBI ki guideline collection executive ko customer se kaisa relationship rakhna ...read more
What are the most common questions asked in TVS Credit Services Ltd Collections Manager HR round?

The most common HR questions asked in TVS Credit Services Ltd Collections Manager interview are -

  1. What are your strengths and weakness...read more
  2. Where do you see yourself in 5 yea...read more
  3. Why are you looking for a chan...read more

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Overall Interview Experience Rating

4.9/5

based on 9 interview experiences

Difficulty level

Easy 50%
Moderate 50%

Duration

Less than 2 weeks 100%
View more
TVS Credit Services Ltd Collections Manager Salary
based on 84 salaries
₹3.2 L/yr - ₹7 L/yr
10% less than the average Collections Manager Salary in India
View more details

TVS Credit Services Ltd Collections Manager Reviews and Ratings

based on 46 reviews

4.5/5

Rating in categories

4.5

Skill development

4.4

Work-life balance

4.6

Salary

4.2

Job security

4.4

Company culture

4.4

Promotions

4.2

Work satisfaction

Explore 46 Reviews and Ratings
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