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L&T Finance Collections Manager Interview Questions and Answers

Updated 28 Dec 2024

L&T Finance Collections Manager Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Case Study 

Deal customer to pay the emi

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Negotiation skills to resolve bucket customer
  • Ans. 

    Negotiation skills are essential to resolve bucket customers in collections.

    • Listen actively to understand customer's concerns and reasons for non-payment.

    • Offer flexible payment options based on customer's financial situation.

    • Build rapport and trust with the customer to find a mutually beneficial solution.

    • Stay calm and professional, even in difficult situations.

    • Document all communication and agreements for future refere...

  • Answered by AI
  • Q2. Types of effort for solving NPA
  • Ans. 

    Efforts for solving NPA include restructuring loans, recovery through legal action, and selling off assets.

    • Restructuring loans to make them more manageable for the borrower

    • Recovering through legal action such as filing lawsuits or seizing collateral

    • Selling off assets of the borrower to recover the outstanding amount

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. CTC discussion about last company

Collections Manager Interview Questions Asked at Other Companies

asked in HDFC Bank
Q1. Collection efficiency and how will do the collection, plan for th ... read more
Q2. How do banks make money and what are primary and secondary revenu ... read more
Q3. Past location agency contacts. How to repossess vehicles. Type of ... read more
Q4. Given the current situation, how would you reduce our GCL?
asked in HDFC Bank
Q5. What is your general knowledge regarding buckets and portfolio st ... read more
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. Legal process in BL recovery
  • Ans. 

    Legal process in BL recovery involves following legal procedures to recover outstanding debts.

    • Legal process typically involves sending demand letters to the debtor

    • If the debtor fails to respond, legal action may be taken such as filing a lawsuit

    • Court may issue a judgment in favor of the creditor, allowing for collection of the debt through various means such as wage garnishment or asset seizure

  • Answered by AI

I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. My job related experience realated

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience holder .........................

Collections Manager Interview Questions & Answers

user image Bikashendu Nandi

posted on 19 Aug 2022

I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Experience, Cibil Score, Qualification, Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep in touch with naukri. Com
It will help you lots.

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. On collection

Interview Preparation Tips

Interview preparation tips for other job seekers - Super knowledge from hr team , so important question are asking in interview , they effect on collection

L&T Finance HR Interview Questions

38 questions and answers

Q. Can you describe your last work experience?
Q. Tell me about your work experience.
Q. What benefits can I bring to the company if hired?

Top trending discussions

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Interview Hub
4d (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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I applied via Naukri.com and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1)how many products collection doing in your company? 2) how much contract handle there? 3)How much percent collection in monthly ? 4) what is your knowledge about collection process as like bucket, move ...
  • Ans. 

    I oversee the collection of multiple products and contracts, ensuring a high percentage of monthly collections. I am knowledgeable about various collection processes and can allocate contracts.

    • Oversee collection of multiple products and contracts

    • Ensure high percentage of monthly collections

    • Knowledgeable about collection processes like bucketing, moving forward, normalization, and backward

    • Able to allocate contracts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my job and my understanding level, my working methods.
Are these interview questions helpful?

I applied via Job Portal

Interview Questionnaire 

2 Questions

  • Q1. How much experience do you have applied for the post ?
  • Q2. How much portfolio seen by you ?
  • Ans. 

    I have reviewed a diverse range of portfolios, focusing on various asset classes and investment strategies.

    • Analyzed over 50 portfolios, including equities, fixed income, and alternative investments.

    • Evaluated performance metrics such as ROI, volatility, and Sharpe ratio.

    • Worked with portfolios ranging from individual investors to institutional clients.

    • Conducted risk assessments and rebalancing strategies for optimal asse...

  • Answered by AI

I applied via Approached by Company and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Which portfolio you are handling in your current company?
  • Ans. 

    I am currently handling the retail portfolio in my current company.

    • I am responsible for managing the collection of retail loans and credit card debts.

    • I work closely with the sales team to ensure timely repayment of outstanding amounts.

    • I analyze customer payment patterns and develop strategies to minimize delinquencies.

    • I negotiate payment plans with customers and handle escalations when necessary.

    • I maintain accurate rec...

  • Answered by AI
  • Q2. Why you want to change your job ?
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Present yourself as natural. Transparency is very important.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Ans. 

    I come from a close-knit family that values education and community service, which has shaped my career aspirations.

    • My parents are both educators, instilling a love for learning in me from a young age.

    • I have two siblings; we often collaborate on community service projects, fostering teamwork and empathy.

    • Family gatherings are frequent, where we share stories and support each other's personal and professional growth.

  • Answered by AI
  • Q3. Where do you see yourself in 5 years?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Bajaj auto finance is good company

L&T Finance Interview FAQs

How many rounds are there in L&T Finance Collections Manager interview?
L&T Finance interview process usually has 1-2 rounds. The most common rounds in the L&T Finance interview process are HR, One-on-one Round and Behavioral.
How to prepare for L&T Finance Collections Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at L&T Finance. The most common topics and skills that interviewers at L&T Finance expect are Collection Management, Collections, Recovery, Communication Skills and Credit Collection.
What are the top questions asked in L&T Finance Collections Manager interview?

Some of the top questions asked at the L&T Finance Collections Manager interview -

  1. Negotiation skills to resolve bucket custo...read more
  2. Types of effort for solving ...read more
  3. Legal process in BL recov...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.8/5

based on 8 interview experiences

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more
L&T Finance Collections Manager Salary
based on 193 salaries
₹4.2 L/yr - ₹9.1 L/yr
7% more than the average Collections Manager Salary in India
View more details

L&T Finance Collections Manager Reviews and Ratings

based on 63 reviews

4.5/5

Rating in categories

4.3

Skill development

4.5

Work-life balance

4.3

Salary

4.2

Job security

4.4

Company culture

4.0

Promotions

4.3

Work satisfaction

Explore 63 Reviews and Ratings
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