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Walmart Costumer Service Interview Questions and Answers
Walmart Costumer Service Interview Experiences
1 interview found
Anonymous
Selected
I appeared for an interview in Jul 2025, where I was asked the following questions.
- Q1. Hoe do you convince your costumer
- Ans.
To convince a customer, I focus on understanding their needs, building rapport, and providing tailored solutions that address their concerns.
Listen actively to understand the customer's needs and concerns.
Build rapport by finding common ground or shared interests.
Provide clear and concise information about the product or service.
Use testimonials or case studies to demonstrate success and reliability.
Offer personalized ...
- Q2. What are doing for costumer satisfaction
- Ans.
I prioritize customer satisfaction through active listening, personalized service, and prompt resolution of issues.
Active Listening: I ensure customers feel heard by summarizing their concerns before offering solutions.
Personalized Service: I tailor my responses based on individual customer needs, like remembering previous interactions.
Prompt Resolution: I aim to resolve issues on the first contact, reducing wait times...
Interview questions from similar companies
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How much able to handle critical situation, how to increase sale ?
- Ans.
I am highly capable of handling critical situations and have strategies to increase sales.
I have a strong problem-solving ability and can think quickly on my feet.
I am skilled at analyzing data and identifying areas for improvement in the sales process.
I have experience in developing and implementing effective sales strategies.
I am adept at building and maintaining relationships with clients, which can lead to increase...
- Q2. How to convence to customer for selling products?
- Q3. How can u contribute to sale increase?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
(3 Questions)
- Q1. SOP of a retail store.
- Ans.
SOP of a retail store involves various procedures to ensure smooth functioning of the store.
Opening and closing procedures
Inventory management
Customer service protocols
Cash handling procedures
Security measures
Visual merchandising standards
Employee training and development
Marketing and promotional activities
- Q2. What does being part of a Team mean to you...?
- Q3. What is one weakness u want to improve...?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2021. There were 4 interview rounds.
This aptitude exam consist 30 question 1 marks each.. Questions are basically come from 4 subject.. Math, g. K, english and reasoning
(6 Questions)
- Q1. Why they hire me..??
- Q2. How long i work with this company.??
- Q3. Some good and bad habits
- Q4. Why i left my previous company
- Q5. How much salary i expect
- Q6. Do i work under pressure
(7 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
- Q7. What is my goal in life
Interview Preparation Tips
What people are saying about Walmart
boby bharti
I appeared for an interview before Jul 2016.
Interview Questionnaire
6 Questions
- Q1. Why do you want to join croma ? And how to sale croma brand and any others , why and how ?
- Q2. Because I want to learn digital products. And the company also benefits from selling croma products and profits also.
- Q3. What Your educational qualification ?
- Q4. 10+2 and six months basic knowledge of computer
- Q5. Where are you currently staying now ?
- Ans.
I am currently staying in New York City.
I am currently residing in the heart of Manhattan.
I have been living in New York City for the past two years.
I enjoy the vibrant culture and opportunities that the city offers.
- Q6. New delhi dwarka
Interview Preparation Tips
Experience: Father , brother , sister
Round: Group Discussion
Experience: Father , brother , sister
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
I have good knowledge of retail
Walmart HR Interview Questions
Interview Questionnaire
1 Question
- Q1. What is the mission and vision
- Ans.
Mission defines purpose; vision outlines future aspirations. Both guide teams towards shared goals.
Mission: A clear statement of the organization's purpose, e.g., 'To improve patient care through innovative research.'
Vision: A forward-looking statement that inspires, e.g., 'To be the leading provider of healthcare solutions worldwide.'
Both should align with organizational values and culture.
Effective communication of m...
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Why should we hire you
- Ans.
I bring a unique blend of leadership, experience, and a passion for team success that aligns perfectly with your goals.
Proven leadership skills: Successfully led a team of 10 in a project that increased efficiency by 30%.
Strong communication: Fostered open dialogue within my team, resulting in a 20% increase in project satisfaction scores.
Adaptability: Navigated through a major project shift, quickly realigning team go...
Interview Preparation Tips
ATUL SHARMA
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How much shopping can an employee do on a reliance card in a year.
- Ans.
The amount of shopping an employee can do on a reliance card in a year depends on the company's policy.
The limit may vary depending on the employee's position and salary
The company may have a set limit for all employees
The limit may be reviewed annually
The reliance card may have restrictions on certain types of purchases
The employee should refer to the company's policy for specific details
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell about your introduction
- Ans. I am ishar mallick I have completed graduation, I have worked as a team leader in reliance digital, Basically I am from odisha, my strength point is that I can convince customer easily.
Interview Preparation Tips
They supported me very well.
Be confident and smile.
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Overall Interview Experience Rating
based on 1 interview experience
Difficulty level
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