Contract Management & Procurement in SAP Ariba - Senior Executive

Process: Contract Management & Procurement

BAND: A2(Senior Executive)

Location: Bangalore - Work from office.

Transport: Cab provided for Pick up and drop.

Shift: WFO (04:00PM to 01:00 AM).

CTC: 4-7 Lac

Skillset: Contract Management & Procurement in SAP Ariba

Required Qualification and Experience

• B. Com / M.com / MBA /LLB with relevant experience of 3-6 plus years in F&A BPM or Corporate F&A environment.
• Hands on expertise in Contract Management & Procurement in SAP Ariba

Key Skills

• Communicate effectively
• Time Management
• Adaptability
• Problem solving
• Decision-making
• Ability to support the team
• Lead by example

Responsibilities

• Hands on expertise in Procurement & Contract Management in SAP Ariba
• Ability to independently manage onshore team on day to day basis
• Demonstrate logical approach to resolve discrepancies
• Provide support to team in case of any clarification.
• Engage in regular follow-ups with the approvers via (Emails/Calls)
• Will be responsible for email correspondence of generic email box for the client by addressing all process related queries on timely basis
• Hands on involvement in day to day activities by developing an in-depth understanding of the process, systems/application and SAP Ariba tools
• Engage in self audit of every contract processing by the way of using current controls , checklists, process SOPs and client updates
• Prepare adhoc reports on need basis to support analysis for leadership and client
• Ensure that delivery is in conformance with defined SLA, targets, Performance management
• Collaborate with peers and other project resources as and when required
• Research, identify, and document issues and escalations
• Subject Matter Expert, point of contact for 1st level escalations
• Hands on experience in contract management related issues, queries and escalated transactions
• Update the trackers for processing contracts on a daily / weekly / monthly basis to support tracking operational performance/ to engage in process improvement initiatives
• Client management - Handle escalations /queries by demonstrating high level of ownership, accountability to achieve first time resolution at all times
• Provide inputs on process improvement and system to the team members/leaders

Required Skills

• High attention to detail and accuracy
• Strong, proactive client service/ customer experience focused
• Logical thinker and implementer of the set process without deviations
• Experienced in helpdesk support for contract management will be an added advantage
• Ability to work in deadline-oriented environment
• Ability to rapidly learn and apply new methodologies, frameworks and tools
• Strong inter personal skills with the ability to contribute individually and also collaborate
• Good Knowledge of MS Office including advanced Excel skills, Power point, Oracle R2/ SAP Ariba must.
• Excellent system navigation skill and typing speed of 40 WPM with 95% accuracy.

Pre- Requisites

• Excellent communication skills in English, both written and verbal in line with Common European Framework (CEF score of B1-7 and above is mandatory)
• Should be capable of taking ownership and accountable for self & teams performance
• Good inter personal skills to interact with Clients /Inter-departments/Leadership team
• Willing to work in flexible shifts & extra hours if required.
• Willing to work from office.