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EXL ServiceVerified

3.7
based on 7.8k Reviews
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EXL Service Reviews

Updated 25 Jul, 2025

Overall Rating

info
3.7/5
based on 7.8k reviews
neutral trend

On-Par with industry's average

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Rating Distribution

Star
5

3k (38.2%)

Star
4

2.2k (28.6%)

Star
3

1.3k (17.2%)

Star
2

450 (5.8%)

Star
1

797 (10.2%)

Category Ratings

4.0
Job Security
3.7
Work-Life Balance
3.5
Company Culture
3.4
Skill Development
3.4
Work Satisfaction
3.1
Salary
2.9
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What employees say about EXL Service?

Insights from employee reviews on AmbitionBox

Workplace insights

suitcase-color

Hybrid

61% employees reported

spiral-calendar

Monday to Friday

90% employees reported

timing

Flexible timing

57% employees reported

travel

No travel

76% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

1.9k reviews

3.7
male

Rated by Men

5.6k reviews

EXL Service is rated 3.7 out of 5 stars on AmbitionBox, based on 7.8k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Detailed EXL Service Employee Reviews
View all detailed EXL Service employee reviews

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Explore Reviews by Department

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Customer Success, Service & Operations
3.8
 • 2k  reviews
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3.7
 • 1.7k  reviews
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3.5
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BFSI, Investments & Trading
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Top Mentions in EXL Service Reviews

7.8k reviews found

Sort By: Popular

Latest EXL Service Employee Reviews

View All
Associate in Pune

Voice / Blended

4.0

 • updated on 24 Jul 2025

Likes:

Bread Earner

Dislikes:

Cafeteria

Associate

General Insurance

1.0

 • updated on 23 Jul 2025

Likes:

work culture

Dislikes:

nothing to dislike

Operations Manager in Bengaluru

Finance

5.0

 • updated on 22 Jul 2025

Likes:

Excellent work life balance. Moderate workload. Excellent ethics and values.

Dislikes:

Salary and hike.

Read EXL Service Reviews based on designations

You are reading trusted reviews. Keep reading to find out more about EXL Service.
Top trending discussions
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Daily Office Life
1w
a digital marketer
Showed My Office Tantrums to My Husband
Last night, I came home feelin... read more
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Jobs at EXL Service

View All
Manager Sales Operations
Noida
5 - 10 Yrs
Not Disclosed
Manager
Gurgaon / Gurugram
6 - 10 Yrs
Not Disclosed

People also ask about EXL Service

Is EXL Service a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 7.8k employee reviews, it's clear that most employees have an average experience working at EXL Service. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
How does EXL Service’s employee rating compare to the industry average?
EXL Service’s employee rating of 3.7 out of 5 is consistent with the industry average of 3.7 out of 5 for companies within the IT Services & Consulting sector. This alignment reflects that EXL Service’s employee satisfaction levels are on par with other companies in the industry, suggesting that the experiences and perceptions of EXL Service employees are similar to those of their peers in the sector.
Does EXL Service pay their employees well?
According to AmbitionBox reviews, EXL Service employees rate their salary and benefits at 3.1 out of 5, based on 7.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service salaries here and to read reviews specifically about salary and benefits at EXL Service, click here .
How is the work culture at EXL Service?
Work culture at EXL Service is rated 3.5 out of 5 by 7.8k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at EXL Service, click here .
How is the job security at EXL Service?
Based on 7.8k reviews on AmbitionBox, EXL Service employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service, click here .
Is work from home available at EXL Service?
According to AmbitionBox, 20% of EXL Service employees work from home permanently, 19% work from the office, and 61% follow a hybrid model, based on 1k reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at EXL Service?
To get a job at EXL Service, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top EXL Service interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7.8k EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 90% of employees reported the working days...

EXL Service Salaries in India

Senior Associate
2.6k salaries
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2.3 L/yr - ₹6.7 L/yr

Lead Assistant Manager
2.2k salaries
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10.6 L/yr - ₹18.4 L/yr

Business Analyst
1.1k salaries
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7.9 L/yr - ₹15.3 L/yr

Senior Consultant
1k salaries
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18.1 L/yr - ₹30.8 L/yr

Process Associate
522 salaries
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1.8 L/yr - ₹5.3 L/yr

Employee Benefits at EXL Service

Office cab/shuttle

Office cab/shuttle

543 total responses

International/On-site exposure

International/On-site exposure

89 total responses

Free meal

Free meal

80 total responses

Joining bonus

Joining bonus

9 total responses

+26 more benefits+26 more benefits
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