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84 Firstsource Solutions Jobs
Customer Support - International Voice Process
1-6 years
₹ 3L/yr - 4.5L/yr
Gurgaon / Gurugram
40 vacancies
Customer Support - International Voice Process
Firstsource Solutions
posted 1 week ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
**Join Our Team at Firstsource Solutions!** 🌟
Are you looking to kickstart your career as a Customer Support Represntative? Firstsource Solutions is now hiring in Gurugram, Haryana, and Kolkata, West Bengal. We offer:
📍 **Location:** Gurugram, Haryana
🔄 **Shift:** 24/7 Rotational Shifts
🚖 **Transport:** Two-way cab facility within 30 km radius
**Experience Required:**
1. Experience of minimum of 1 year in International Voice Process
2. Graduation is a must
3. Must possess excellent communication skills
**Roles & Responsibilities:**
Roles and responsibilities:
1) Manage large amounts of incoming phone calls
2) Address customer complaints, research customer issues, provide appropriate
solutions and alternatives within the time limits; follow up to ensure resolution
3) Escalate customer service issues, if required
If you meet the criteria and are eager to be part of our dynamic team, apply or send your CV to nithram@firstsource.com
⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Employment Type: Full Time, Permanent
Read full job description
What people at Firstsource Solutions are saying
Customer Support salary at Firstsource Solutions
reported by
5
employees
₹2
L/yr - ₹2.8
L/yr
18%
less
than the average Customer Support Salary in India
View more details
What Firstsource Solutions employees are saying about work life
based on 5k employees
Flexible timing
Monday to Friday
No travel
Night Shift
Firstsource Solutions Benefits
Submitted by Company
Job Training Soft Skill Training 
Cafeteria Free Transport
Submitted by Employees
View more benefits 
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