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38 Hewlett Packard Enterprise Jobs
Customer Delivery Specialist
Hewlett Packard Enterprise
posted 3 days ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Customer Delivery Specialist
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
:
HPE Financial services is where we help organizations create the investment they need for digital transformation, in an innovative and sustainable way. We partner with customers across their entire IT asset portfolio from edge to cloud to end-user. Unique to each client s aspirations and size, our financial and asset management solutions are anchored by best-in-class tech upcycling services. Join us redefine what s next for you.
Job Family Definition:
Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel.
Management Level Definition:
Applies basic foundation of a functions principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.
Education and Experience Required:
- Typically a Bachelors degree or equivalent experience and/or 1-2 years related experience or Masters degree.
Knowledge and Skills:
- Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills.
- Knowledge of microcomputer hardware, basic- level knowledge of operating systems software.
- Demonstrated writing/correspondence skills.
- Good understanding of local banking laws & TAX
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Lets Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
Services Job Level:
Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Hewlett Packard Enterprise Benefits
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Hewlett Packard Enterprise Bangalore / Bengaluru Office Locations
Bengaluru Office
Headquarter
Hewlett Packard Enterprise, 66/2, 7th Floor, Ward No. 83, Bagmane Tech-Park, A Wing, Embassy Prime, CV Raman Nagar
Bengaluru
Karnataka 560093
Karnataka 560093
Bengaluru Office
Hewlett Packard Enterprise, Sy.No.192, Whitefield Road, Mahadevapura
Bengaluru
Karnataka 560048
Karnataka 560048
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