Senior Manager Direct Sales

JD

About BU: Job Hai

Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly.

Job responsibility :

·       Team Leadership & Management

o   Manage and mentor 4–5 Team Leaders and their teams of B2B telesales executives (~50)

o   Create a high-performance culture with a clear focus on targets, discipline and professional growth

o   Define daily/weekly/monthly performance metrics

o   Driving Weekly/monthly reviews to ensure achievement

·       B2B Sales Execution

o   Drive B2B telesales campaigns focused on lead qualification, product pitch and training

o   Optimize calling scripts, pitch techniques and objection-handling

o   Collaborate closely with account managers/TLs for lead closure

·       Process & Strategy

o   Implement and refine calling processes (in case required) to increase efficiency and conversion rates

o   Identify opportunities to scale outbound process through data driven strategies

·       Performance Analysis & Reporting

o   Monitor KPIs such as call quality, lead-to-opportunity conversion, pipeline growth and team productivity

o   Maintain and improve CRM hygiene, call logs and accurate sales tracking

o   Prepare daily/weekly/monthly performance reports for senior management

·       Training & Quality

o   Ensure ongoing training for TLs and callers on B2B sales techniques and product knowledge

o   Conduct audits and feedback sessions to improve pitch quality and customer engagement

Key Requirements:

·       Minimum 8 years of B2B sales experience, with 3+ years managing large telesales teams

·       Experience handling outbound telesales

·       Strong understanding of B2B buying behavior

·       Excellent leadership, communication and analytical skills

·       Hands-on experience with CRM platforms, sales automation tools and dialer systems