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24 Genpact Management Trainee Jobs

Management Trainee

4-7 years

₹ 5.5L/yr - 8L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

Management Trainee

Genpact

posted 3 days ago

Job Role Insights

Flexible timing

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges.

If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment

Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation, ourteams implement data, technology, and AI to create tomorrow, today.

Inviting applications for the role of Management Trainee, Customer Care

Responsibilities

Ø Responsible for delivering and facilitating training through a variety of delivery methods across new hire and tenured participants

Ø Managing the day-to-day activities of the team.

Ø Should be responsible for customer service and collection deliverables.

Ø Must have knowledge of RPC, PTP, Skip Tracking and other basic collection operations.

Ø Motivating the team to achieve organizational goals.

Ø Should be operation expert and able to handle 15-20 resources

Qualifications we seek in you!

Minimum Qualifications / Skills

Ø Expertise of Collection and Customer Service KPIs.

Ø Excellent written and verbal communication skills

Ø Should be flexible in shift timings

Ø Strong organizational skills to give the team direction.

Preferred Qualifications/ Skills

Ø Comfortable presenting to group and providing coaching/feedback

Ø Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel)

Ø Work experience in Collection or Customer Service as Team Lead/Supervisor.

What We Offer

  • An inclusive and dynamic work environment that values diversity.
  • Opportunities for professional growth and skill development.
  • A supportive culture that encourages innovation and collaboration.

Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training.


Employment Type: Full Time, Permanent

Read full job description

Genpact Management Trainee Interview Questions

A Management Trainee was asked
5d ago
Q. What are the depreciation methods?
A Management Trainee was asked
1w ago
Q. What is the purpose of a journal entry (JE)?
A Management Trainee was asked
3w ago
Q. What is your expected CTC?
View all

What Management Trainee at Genpact are saying

3.5
Rating based on 2.9k Management Trainee reviews

Likes

The learning and development of Genpact is very well versed with latest industrial technology requirements

  • Skill development - Good
  • +1 more
Dislikes

Office politics, Non supportive hierarchy, Growth and prosperity, Salary hike,

  • Salary - Bad
  • +3 more
Read 2.9k Management Trainee reviews

Management Trainee salary at Genpact

reported by 22.1k employees
₹4.2 L/yr - ₹8.6 L/yr
16% less than the average Management Trainee Salary in India
View more details

What Genpact employees are saying about work life

based on 36.1k employees
60%
83%
70%
57%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Genpact Benefits

Work From Home
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings +6 more
View more benefits

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Genpact Gurgaon / Gurugram Office Location

View all
Gurugram Office
Sector Rd, DLF Phase 5, Sector 43, Gurugram, Haryana 122002, India Gurugram
122002

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