Genpact
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
24 Genpact Management Trainee Jobs
·
4-7 years
₹ 5.5L/yr - 8L/yr (AmbitionBox estimate)
Gurgaon / Gurugram
Management Trainee
Genpact
posted 3 days ago
Flexible timing
Key skills for the job
Ready to shape the future of work?
At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges.
If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment
Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation, ourteams implement data, technology, and AI to create tomorrow, today.Inviting applications for the role of Management Trainee, Customer Care
Responsibilities
Ø Responsible for delivering and facilitating training through a variety of delivery methods across new hire and tenured participants
Ø Managing the day-to-day activities of the team.
Ø Should be responsible for customer service and collection deliverables.
Ø Must have knowledge of RPC, PTP, Skip Tracking and other basic collection operations.
Ø Motivating the team to achieve organizational goals.
Ø Should be operation expert and able to handle 15-20 resources
Qualifications we seek in you!
Minimum Qualifications / Skills
Ø Expertise of Collection and Customer Service KPIs.
Ø Excellent written and verbal communication skills
Ø Should be flexible in shift timings
Ø Strong organizational skills to give the team direction.
Preferred Qualifications/ Skills
Ø Comfortable presenting to group and providing coaching/feedback
Ø Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel)
Ø Work experience in Collection or Customer Service as Team Lead/Supervisor.
What We Offer
Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training.
Employment Type: Full Time, Permanent
Read full job descriptionThe learning and development of Genpact is very well versed with latest industrial technology requirements
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