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Quality Analyst
PolicyBazaar
posted 5 days ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Designation - Quality Analyst/ Sr. Quality Analyst
Job location- Chennai /Kochi/Mumbai
Salary Range - 3LPA - 5LPA (Depends upon interview)
Experience - 1+ Years
Role Description
This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met.
Qualifications
Excellent verbal and written communication skills
Strong attention to detail and analytical skills
Experience in customer service or call center operations
Knowledge of quality assurance processes and tools
Ability to work in a fast-paced environment and meet deadlines
Proficiency in Microsoft Office suite
Minimum of a high school diploma or equivalent, Bachelor's degree preferred.
Contact Person :HR Suman (9934827654) share CV via WhatsApp OR Sumankumari1@policybazaar.com
Employment Type: Full Time, Permanent
Read full job description
What people at PolicyBazaar are saying
Rating based on 58 Quality Analyst
reviews
Anonymous · BFSI, Investments & Trading
in Gurgaon / Gurugram
Likes
Mostly the thing that I love working in this organisation is getting salary on time without and discrepancy.
- Salary - Good
+2 more
Dislikes
Work pressure, No work life balance, Delay in promotions are the two major factors for disliking as of now.
- Promotions - Poor
Quality Analyst salary at PolicyBazaar
reported by
141
employees
with 1-7
years exp.
₹2.5
L/yr - ₹8.7
L/yr
6%
less
than the average Quality Analyst Salary in India
View more details
What PolicyBazaar employees are saying about work life
based on 4.4k employees
Strict timing
Rotational Shift
No travel
Day Shift
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