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269 PolicyBazaar Jobs

Customer Support Executive- Gurgaon

0-3 years

₹ 2.25L/yr - 3.75L/yr

Gurgaon / Gurugram, Delhi/Ncr

16 vacancies

Customer Support Executive- Gurgaon

PolicyBazaar

posted 4 days ago

Job Role Insights

Fixed timing

Job Description

Interested candidates can contact Dhriti - +91-8527282112



Role & responsibilities


Handle customer inquiries via phone, email, and chat.

Provide detailed information about our products and services.

Assist customers in making informed decisions about their insurance needs.

Achieve sales targets by promoting and selling insurance products.

Maintain accurate records of customer interactions and transactions.

Resolve customer complaints in a professional and timely manner.

Collaborate with team members to improve customer satisfaction.


Preferred candidate profile


Experience: 0-4 years in customer service or sales.

Excellent communication and interpersonal skills.

Ability to handle high-pressure situations and resolve conflicts effectively.

Basic computer skills and familiarity with CRM systems.

Strong problem-solving abilities and attention to detail.

High School Diploma and Bachelor's degree preferred.


Perks and Benefits


Amazing work culture.

Complete Day shift.

6 Days working 1 Roster off

Unlimited Incentives

Good opportunity for career progression.

GMC- Group medical coverage

Gratuity is paid as per applicable law which is over and above total offered CTC




Employment Type: Full Time, Permanent

Read full job description

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What people at PolicyBazaar are saying

4.2
Rating based on 15 Customer Support Executive reviews

Likes

For the 1st 6 months company will be very patient with you regarding everything

Dislikes

The HRs has no right And only the ones who are good with yhe seniors will get good appraisal or promotion , you grades are of no use no matter how much you work

  • Promotions - Bad
  • +3 more
Read 15 Customer Support Executive reviews

Customer Support Executive salary at PolicyBazaar

reported by 77 employees
₹2 L/yr - ₹5 L/yr
6% more than the average Customer Support Executive Salary in India
View more details

What PolicyBazaar employees are saying about work life

based on 4.4k employees
65%
39%
69%
99%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

PolicyBazaar Benefits

Submitted by Company
Unlimited incentives
Car Lease
Insurance cover
EAP
Creche Facility
Maternity benefits +3 more
Submitted by Employees
Job Training
Cafeteria
Health Insurance
Work From Home
Soft Skill Training
Team Outings +6 more
View more benefits

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PolicyBazaar Gurgaon / Gurugram Office Location

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Gurgaon Office
Headquarter
Plot No.119, Sector - 44 Gurgaon
122001

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