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Engaged Employer

Tech Mahindra

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3.5

based on 38.5k Reviews

Video summary

400 Tech Mahindra Jobs

Customer Service Executive

Tech Mahindra

3.5

based on 38.5k Reviews

0-5 years

₹ 2.3L/yr - 3.3L/yr

Mumbai, Mumbai Suburban, Mumbai

100 vacancies

Customer Service Executive

Tech Mahindra

posted 1 day ago

Job Role Insights

Flexible timing

Key skills for the job

International BPO International Voice Process BPO Voice Fluent English

Job Description

TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED

Only Mumbai Location Candidates can Apply.

Key Responsibilities:

- Voice Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)

- Candidates with 0-12 months of international voice process experience are also welcome to

Apply

Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview

Compensation:

- Freshers 3.35 LPA

- Experienced Candidates: Up to 5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package

Apply now:

CONTACT : 8850664461 HR Pragati

Employment Type: Full Time, Permanent

Read full job description

What people at Tech Mahindra are saying

3.4

Rating based on 885 Customer Service Executive reviews

Anonymous · Other in Pune

Likes

1.Fixed off on Saturday and Sunday. 2.Transport facility is available for pickup and drop.

Job security - Good

Dislikes

Trainers are not well trained and Quility team doesn't give any briefing if there is some changes in process. We get to know when client gives the escalations. Did not like the incentive parameters.

Salary - Bad

+2 more

Read 885 Customer Service Executive reviews