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3.6

based on 31.6k Reviews

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Tech Mahindra Customer Service Executive Reviews

based on 743 reviews
Updated 5 Sep, 2024

Overall Rating

3.4

Category Ratings

3.3

Skill development

3.2

Company culture

3.2

Salary & Benefits

3.1

Job Security

3.1

Work-Life balance

3.0

Work Satisfaction

2.9

Promotions/Appraisal

Review Highlights

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Extracts are from real reviews, without any manual intervention.

Updated 5 Sep, 2024

Likes

I liked the good work culture and received support from managers(205 reviews)

Tech Mahindra offers a good work environment to employees(175 reviews)

Along with work, you will get a chance to learn new technologies(153 reviews)

The finance team is good overall(53 reviews)

The option to work from home is still available(31 reviews)

Dislikes

They should give proper compensation and help to the employees(455 reviews)

However, the increment is not great(270 reviews)

But finding such management is only a 2% chance(232 reviews)

Work-life will make your personal life worse there(105 reviews)

So, don't start your professional career from this company(96 reviews)

More Likes and Dislikes
Top Mentions in Tech Mahindra Customer Service Executive Reviews

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Top Tech Mahindra Customer Service Executive Interview Questions

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Q1. Quaries regarding the issues of customer suppose custom ... read more
View answers (5)
Q2. What if there is no internet.......is there any back up ... read more
View answers (4)

Get interview-ready with top interview questions

View all 46 questions
Q3. What are the components of customer satisfaction?
View answers (5)
Q4. What is you know about customer service. Tell us about ... read more
View answers (4)
Q5. Tell about the best tourist place in UP
View answers (13)
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Customer Service Executive Jobs at Tech Mahindra

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Tech Mahindra FAQs

How is Tech Mahindra to work for?
Tech Mahindra is rated 3.4 out of 5, based on 743 reviews by employees on AmbitionBox. Tech Mahindra is known for Skill development which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Tech Mahindra?
According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 3.2 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox
How is the work culture at Tech Mahindra?
Work culture is rated 3.2 at Tech Mahindra by 743 employees. While job security is rated 3.1 and work-life balance is rated 3.1 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.
Is work from home available in Tech Mahindra?
According to AmbitionBox, 42% Tech Mahindra employees work from home permanently, and 2% work from office 2 days/week (based on 38 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy for Tech Mahindra Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 38 reviews in last 6 months

Work from office

Work from office

51%
Permanent work from home

Permanent work from home

42%
Hybrid

Hybrid

7%

Other hybrid work policies

5%

2 days/week from office

2%

Parent Company Mahindra & Mahindra

Automobile

4.2
9.1k Reviews
Tech Mahindra Foundation

Non-Profit

4.1
133 Reviews

Gender Based Ratings for Tech Mahindra Customer Service Executive

based on 680 verified reviews

3.4Rated by 257 Women

Rated 3.4 for Skill Development and 3.3 for Company Culture

women

3.4Rated by 423 Men

Rated 3.3 for Skill Development and 3.2 for Salary & Benefits

men

Working Days for Tech Mahindra Customer Service Executive

based on 743 reviews
Rotational Shift
66%
Monday to Saturday
17%
Monday to Friday
13%
Other
3%
Alternate Saturday off
1%

Work Timings for Tech Mahindra Customer Service Executive

based on 743 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
60%
7%
3%
30% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Executive

based on 743 reviews
Day shift
Night shift
78%
22%

Business Travel for Tech Mahindra Customer Service Executive

based on 743 reviews
No travel
74%
Within city
21%
Within country
3%
International travel
2%
Tech Mahindra Customer Service Executive Salary
based on 3.4k salaries

Average annual salary

3.1 Lakhs
₹0.9 L/yr - ₹8 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
26 total responses
freemeal
Free meal
8 total responses
onsite
International/On-site exposure
6 total responses
retirement
Retirement benefits
2 total responses
+14 more benefits
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